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 GCP-GC-IMP Dumps with Practice Exam Questions Answers

Questions: 50 questions

Last Update: Aug 18, 2022

Genesys Certification Exam GCP-GC-IMP has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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GCP-GC-IMP Questions and Answers

Question # 1

Where can you add the preconfigured settings of the phones?


Admin > Telephony > Phone Management > Calls


Admin > Telephony > Phone Management > Phones


Admin > Telephony > Phone Management > Base Settings

Question # 2

Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?


Public Interface Services


Core Services


Communication Services


Application Services

Question # 3

Where do you configure the Auto Invite setting to send email invites automatically when users are added?


Admin > Account Settings > Organization Settings


Admin > Account Settings > Organization


Admin > Account Settings > Organization Settings > Settings

Question # 4

Which feature is used to share a document of size 1 GB size through chat?


Attach Button


Workspace sharable link


Drag and Drop


Add web links

Question # 5

Which statements are true regarding the role of Designated Contacts? (Choose three.)


Designated Contacts provide the first level of support for their organization.


Designated Contacts must report any issues to support immediately and let support determine where the issue lies.


Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.


Designated Contacts are the only people within an organization with access to the Resource Center.


Designated Contacts are the only people within the organization who may contact and work with support.

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