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Which two servers can be accessed from the Web Administration tool? (Choose two.)
the two servers that can be accessed from the Web Administration tool are CVP and Finesse. CVP stands for Customer Voice Portal and is a platform for developing advanced voice applications, and Finesse is a browser-based client for Contact Center agents.
Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)
the two role types that have access to CUIC reporting objects maintained through a system of Roles and Permissions are Dashboard Administrator and Security Administrator.
Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)
Dialed Numbers are the numbers that are dialed to reach the CCE, and Agents refer to the user accounts that are used to access the CCE. Routing Scripts and Administrative Scripts are scripts that are created to define the behavior of the CCE, and Deleted Objects are objects that have been removed from the CCE.
References: A. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/ccceig/ccceig_web.html B. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/ccceig/ccceig_web.html
Which .bat file displays the status of the VXML server and the applications running?
the Stalus.bat file will display the status of the VXML server and the applications running.
Which two specifications are supported by the Cisco CVP Server for encoding and formatting? (Choose two.)
Cisco CVP Server supports G711 mu-law or a-law encoding and wav file format for encoding and formatting. The file format is not mp3, and the max file size is not 40 MB.