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 Salesforce-Communications-Cloud Dumps with Practice Exam Questions Answers

Questions: 77 questions

Last Update: May 17, 2024

Salesforce-Communications-Cloud Question Includes: Single Choice Questions: 45, Multiple Choice Questions: 32,

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Salesforce-Communications-Cloud Questions and Answers

Question # 1

A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?


Add the delivery zip code customer field as a header in the pricing calculation matrix


Configure the tax rate in the price plan and it will be added automatically when added to the cart.


Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix


Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

Question # 2

A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?


Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price


Use the versioning feature and comparing the prices for the version product after having enabled the feature


Use EPC project feature checking the changes done for the defaulted project after having enable the feature


Use price list history checking the changes done after having enabled the track field history on the Price list entry object

Question # 3

United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.


Bundle the similar product together to reduce the volume


Make use of object types and attributes to better handle scalability using EPC functionality.


Rationalize the product catalog by identifying duplicates and legacy products that can be removed


Mark the orderable flag on the legacy system to false so that they cannot be used.

Question # 4

UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?


To identify the risk of hitting governor limit with the production load


To identify the data error that was not surfaced during testing with subset of data


To identify the metadata related error not previously seen with a subset of data


To understand how long, the data load in production should take

Question # 5

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?


Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs


Synchronize real time customer data between the two CRMs at the end of business day using batch updates.


Introduce customer data management system as a part of digital transformation to keep customer data up to date


Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM