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 Public-Sector-Solutions Dumps with Practice Exam Questions Answers

Questions: 49 questions

Last Update: Feb 17, 2024

Public-Sector-Solutions Question Includes: Single Choice Questions: 30, Multiple Choice Questions: 19,

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Public-Sector-Solutions Questions and Answers

Question # 1

The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned.

What is the most probable cause for the error message?


There are no Visit records.


There are no active Action Plan Templates.


Person Accounts have not been enabled.


There are no Violation records.

Question # 2

A Consultant supports the City of Snaxboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance.

Which of the following configurations directly impacts the City's Salesforce licensing cost?


Configuring more than ten different OmnlScript Application forms and making them available on an Experience Site for external users to apply.


Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.


Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.


Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management.

Question # 3

A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs.

Which component can be added to see the history of Decision Explanations for a claim?


Decision Explainer Log History


Log History


Audit Log


Record History

Question # 4

A government agency uses Public Sector Solutions tomanage permits and gram approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day.

In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?


Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.


Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.


Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.


Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.

Question # 5

A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects.

Which Permission Set License should be assigned to a volunteer to allow them to sign up?


Community Response for Public Sector


Emergency Response for Public Sector


Volunteer Management for Community


Public Sector for Community