Which objects can you assign to an installed base? Note: There are 2 correct answers to this question.
Which of the following elements can you use to restrict access to an installed base? Note: There are 2 correct answers to this question.
Which of the following elements are necessary to calculate the due dates defined in the SLA? Note: There are 2 correct answers to this question.
Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.
What does the system automatically generate when you create a new employee in SAP Service Cloud?
Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.
What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects Bl system? Note: There are 3 correct answers to this question.
What are the essential configuration steps to automatically create a service ticket when an e-mail comes in? Note: There are 3 correct answers to this question.
Question 4: Which of the following elements needs to be activated in the scoping? Note: There are 2 correct answers to this question.
Which of the following standard objects are supported by the Data Workbench? Note: There are 2 correct answers to this question.
In the SAP Service Cloud Ul, which of the following field properties can be controlled in the page layout? Note: There are 2 correct answers to this question.