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 ISO-9001-Lead-Auditor Dumps with Practice Exam Questions Answers

Questions: 60 questions With Step-by-Step Explanation

Last Update: Oct 5, 2024

ISO-9001-Lead-Auditor Question Includes: Single Choice Questions: 13, Multiple Choice Questions: 26, Drag Drop: 21,

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ISO-9001-Lead-Auditor Questions and Answers

Question # 1

Select the term which best describes the quality management system process of modifying a non-conforming product to bring it within acceptance criteria.

A.

Concession

B.

Correction

C.

Corrective action

D.

Preventive action

Question # 2

An audit team leader arrives at a printing company to carry out a Stage 2 audit for a certification body. At a meeting with the Quality Manager, she is told that they have won their biggest contract from a computer manufacturer to print and compile computer documentation packages. The Quality Manager wants the ISO 9001 certificate to cover the new contract.

During the audit, a team member found that some print jobs had been rejected by several clients over some months due to spelling errors in the print run. The Print Manager blames the new employees they had to take on because of a big contract.

The auditor finds that the responsibility for checking spelling errors is placed on the printer that sets up the print run.

In line with the policy of the certification body, the audit team raise improvement opportunities in the audit report. Which

three of the following options would represent acceptable opportunities for improvement in the report?

A.

Operational planning activities may benefit from a clearer risk-based approach.

B.

The organisation needs to delay its certification to gain more experience of the QMS.

C.

The responsibility for checking printing needs to be independent of the operators.

D.

A business consultant can be recommended for advice on improving operations.

E.

A plan to determine why the errors occur and to prevent them.

F.

An intensive training plan that involves all production personnel.

G.

The recruitment process to include spelling tests to filter out unsuitable candidates.

Question # 3

Below are four of the seven principles on which ISO 9000 series are based. Match a potential benefit to each of the quality management principles (QMP).

Question # 4

You have been nominated audit team leader of a third-party audit. Which of the following could be the two most relevant objectives of this audit?

A.

Evaluate the satisfaction interested parties

B.

Evaluate the effectiveness of the management system

C.

Identify the need of resources

D.

Evaluate the capability of the management system to establish and achieve objectives

E.

Identify opportunities for improvement

F.

Evaluate the benefits obtained since the implementation of the management system

Question # 5

You are carrying out an annual audit at an organisation that offers home security services. You are interviewing the Quality Manager (QM)

You: "Would you tell me about your management review process?"

QM: "The senior management team plans to review the management system every six months. The review follows a set agenda and records are maintained."

You: "May I see the records from the last two management reviews?"

Narrative: The Quality Manager gives you the latest record, which shows the last management review took place nine months ago.

The Quality Manager then gives you the previous management review record, which took place one year before the latest review.

You: "Are there any other review reports in the last two years?

QM: "No, these are the only ones."