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 CIS-CSM Dumps with Practice Exam Questions Answers

Questions: 257 Questions and Answers With Step-by-Step Explanation

Last Update: Jun 28, 2025

CIS-CSM Question Includes: Single Choice Questions: 160, Multiple Choice Questions: 95, Hotspot: 2,

CIS-CSM Questions and Answers

Question # 1

Which roles are responsible for maintaining account team membership? (Choose two.)

A.

Customer Admin [sn_customerservice.customer.admin]

B.

Customer Case Manager [sn_customerservice.customer_case_manager]

C.

System Administrator [admin]

D.

Customer Service Manager [sn_customerservice_manager]

Question # 2

Which of the following are best practice with regard to data imports? (Choose two.)

A.

When importing to multiple instances import to each instance separately.

B.

Use ServiceNow automatic functionality to clean the data after it is in ServiceNow tables rather than in the

legacy repository.

C.

Ensure the field data lengths in ServiceNow are adequate for the imported data because ServiceNow does

not automatically adjust the length.

D.

Images embedded in Knowledge Articles should be uploaded separately

Question # 3

Match the definitions for roles relationships.

Hot Area:

Question # 4

What attribute/field is employed to construct the hierarchy of Install Base Items in a system?

A.

Parent Install Base Item

B.

Configurable Attributes

C.

Root Install Base Item

D.

Child Install Base Item

Question # 5

What module is used to create Case Record Producers?

A.

Case Record Producers

B.

Edit Records

C.

Record Producers

D.

Maintain Records

CIS-CSM Exam Last Week Results!

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Exam At Testing Centre

89%

Questions came word by
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