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 CIS-CSM Dumps with Practice Exam Questions Answers

Questions: 64 questions

Last Update: Nov 22, 2022

ServiceNow Certification Exam CIS-CSM has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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CIS-CSM Questions and Answers

Question # 1

Which of the following functions can be completed when using the Field Service Management Application on a mobile device offline? (Choose three.)


Manage requests


Execute assigned tasks


Close work orders


Manage cases


Manage assets

Question # 2

What are the Forum User Types? (Choose three.)











Question # 3

What are the characteristics of Knowledge Categories?


Shareable across KBs: Yes ; Multi-Level: No


Shareable across KBs: No ; Multi-Level: Yes


Shareable across KBs: No ; Multi-Level: No


Shareable across KBs: Yes ; Multi-Level: Yes

Question # 4

Which of the following are true regarding the Community Portal application? (Choose two.)


It is available to any customer with a Community license


It is available by default with the Support and Service portals


It is only available to CSM license holders


Most of the configuration does not require System Administrator role

Question # 5

Out-of-the-box, the consumer support portal (/csp) CANNOT be used for which one of the following actions?


Open an incident


Viewing knowledge articles


Live chat


Consumer self-registration