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 CIS-CSM Dumps with Practice Exam Questions Answers

Questions: 64 questions

Last Update: Aug 3, 2022

ServiceNow Certification Exam CIS-CSM has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

CIS-CSM Exam Last Week Results!

20

Customers Passed
ServiceNow CIS-CSM

86%

Average Score In Real
Exam At Testing Centre

92%

Questions came word by
word from this dump

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CIS-CSM Questions and Answers

Question # 1

Which of the following functions can be completed when using the Field Service Management Application on a mobile device offline? (Choose three.)

A.

Manage requests

B.

Execute assigned tasks

C.

Close work orders

D.

Manage cases

E.

Manage assets

Question # 2

What are the Forum User Types? (Choose three.)

A.

Admin

B.

Registered

C.

Public

D.

Custom

E.

Moderator

Question # 3

What are the characteristics of Knowledge Categories?

A.

Shareable across KBs: Yes ; Multi-Level: No

B.

Shareable across KBs: No ; Multi-Level: Yes

C.

Shareable across KBs: No ; Multi-Level: No

D.

Shareable across KBs: Yes ; Multi-Level: Yes

Question # 4

Which of the following are true regarding the Community Portal application? (Choose two.)

A.

It is available to any customer with a Community license

B.

It is available by default with the Support and Service portals

C.

It is only available to CSM license holders

D.

Most of the configuration does not require System Administrator role

Question # 5

Out-of-the-box, the consumer support portal (/csp) CANNOT be used for which one of the following actions?

A.

Open an incident

B.

Viewing knowledge articles

C.

Live chat

D.

Consumer self-registration

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