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 CIS-EM Dumps with Practice Exam Questions Answers

Questions: 92 questions

Last Update: May 13, 2024

ServiceNow Certification Exam CIS-EM has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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CIS-EM Questions and Answers

Question # 1

Alerts are processed using which of the following? (Choose three.)


Alert management rules


Event action rules


Event rules


Scheduled jobs


Java and Groovy scripts

Question # 2

The individual commands that the Agent Client Collector executes on the host are known as what? (Choose three.)













Question # 3

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?


The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.


The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.


All CIs stored in the CMDB must have an assigned IP address within your infrastructure.


A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

Question # 4

What missing attribute would cause an event to have a state of Error?


Metric Name









Question # 5

A support agent resolves an incident associated with an alert. What is the best method to close the alert?


Set the evt_mgmt.incident_closes_alert


Set the evt_mgmt.alert_closes_incident


Switch over to the alert form and close the alert manually


Create a business rule on the alert table to match the associated Incident with its respective alert


Create a business rule on the incident table