C_WME_2506 Dumps with Practice Exam Questions Answers

TheGoalof a Smart Walk-Thru defines the successful completion of the intended process, which in this case is employees submitting their quarterly time. The most precise Goal isUser is on the time submission page and clicks the submit button, as it confirms both that the user has reached thecorrect page and completed the submission action, ensuring the process is fully executed. This Goal is measurable in WalkMe Insights and directly aligns with the process’s objective.

The other options are less accurate:

User inputs time into input fields(A) is a partial step, not the final outcome.

User clicks a submit button(B) lacks context about the page, risking false positives.

User navigates to the time submission page(C) is incomplete, as navigation alone doesn’t ensure submission.

Extract from Official WalkMe Documentation:

Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):

“Set Goals to reflect the completion of the process, such as a user reaching a specific page and performing a key action, like clicking a submit button, to track success accurately.”

The courseGetting Started with Building WalkMe Solutionsexplains:

“For a process like time submission, define the Goal as the user being on the target page and clicking the submit button, capturing the full completion of the task.”

Option D is the correct Goal for the Smart Walk-Thru.

A Wait For step in a Smart Walk-Thru pauses the flow until specific conditions are met, such as an element appearing on the screen or a page load completing. If users are dropping off after a Wait For step, the most likely cause is that the condition rules are not being satisfied, causing the flow tostall. Investigating the Wait For condition rules—such as checking if the targeted element is correctly identified, the condition is achievable, or the timeout period is sufficient—helps identify and resolve the issue.

The other options are less relevant:

Updating step triggers(A) applies to user actions that advance steps, not Wait For conditions.

Looking at step initiators(B) relates to how the Smart Walk-Thru starts, not why users drop off mid-flow.

Removing the step completely(D) is a last resort and doesn’t address the root cause.

Extract from Official WalkMe Documentation:

Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):

“Wait For steps pause a Smart Walk-Thru until predefined conditions are met, such as an element becoming visible. If users drop off at a Wait For step, review the condition rules to ensure they are correctly configured and achievable within the expected timeframe.”

The courseAdvancing Your Skills in Building WalkMe Solutionsadvises:

“Significant drop-off at a Wait For step often indicates misconfigured condition rules, such as an element not appearing as expected. Use the Flow Tracker and Insights to analyze and adjust these rules.”

Option C is the correct choice, as it focuses on investigating the Wait For condition rules to address the drop-off issue.

In a Smart Walk-Thru, a Custom Trigger allows Builders to define specific conditions or actions that advance the flow, including scenarios where multiple user actions (e.g., clicking either of two buttons) should trigger the same next step. By configuring a Custom Trigger with multiple conditions (e.g., “Button A is clicked OR Button B is clicked”), the Smart Walk-Thru can seamlessly proceed when either button is selected, without requiring separate branches or additional steps. This is the most efficient and scalable solution for handling multiple valid user actions in a single step.

The other options are less suitable:

A SmartTipprovides guidance or validation but cannot control the flow of a Smart Walk-Thru or handle multiple triggers.

A Peer Stepis used for steps that occur simultaneously, not for handling alternative user actions.

A Split Stepcreates separate branches in the flow, which is unnecessary here since the remainder of the process is the same after either button is clicked.

Extract from Official WalkMe Documentation:

According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):

“Custom Triggers allow Builders to define complex conditions for advancing a Smart Walk-Thru step, such as multiple user actions (e.g., clicking one of several buttons). This ensures flexibility in handling varied user interactions within a single step.”

The courseAdvancing Your Skills in Building WalkMe Solutionsstates:

“When users can take multiple actions to achieve the same outcome in a Smart Walk-Thru, configure a Custom Trigger with OR conditions to capture all valid actions, avoiding the need forredundant steps or splits.”

Option A, “Add a Custom Trigger with multiple conditions,” is the best approach for this scenario.

The Flow Tracker is a diagnostic tool in the WalkMe Editor used during the testing and debugging of Smart Walk-Thrus. It provides real-time feedback on how each step in a Smart Walk-Thru is performing, including whether step triggers (e.g., clicks, page loads, or conditions) are firing correctly and whether goals are being met. This allows Builders to identify and resolve issues, such as misconfigured triggers or unmet conditions, ensuring the Smart Walk-Thru functions as intended.

The other options are unrelated to the Flow Tracker’s functionality:

A list of all HTML tagsis not provided by Flow Tracker; this would require browser developer tools.

A summary of JavaScript errorsis also outside the scope of Flow Tracker, which focuses on WalkMe-specific interactions.

A detailed report of CSS stylesis irrelevant, as Flow Tracker does not analyze webpagestyling.

Extract from Official WalkMe Documentation:

Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):

“The Flow Tracker provides real-time diagnostics for Smart Walk-Thrus, displaying information about step triggers, conditions, and goal achievement. It helps Builders troubleshoot issues by showing which steps are executing correctly and where failures occur.”

The courseAdvancing Your Skills in Building WalkMe Solutionselaborates:

“When testing Smart Walk-Thrus, use the Flow Tracker to monitor step-by-step execution. It provides immediate feedback on triggers and goals, allowing you to refine the flow for optimal performance.”

Option C accurately describes the Flow Tracker’s role in providing real-time feedback on step triggers and goals.

To address incorrect form inputs and improve data integrity,Guidance or Validation SmartTipsare the most direct and effective solution to suggest first. Guidance SmartTips provide on-screen instructions for each field, while Validation SmartTips check user inputs against predefined rules (e.g., format, required fields) and display error messages if incorrect. This approach targets the root issue—user errors in specific fields—and provides real-time feedback to ensure accurate data entry.

The other options are less immediate:

Onboarding Task(B) is better for guiding users through a multi-step process, not form-specific errors.

Smart Walk-Thru(C) is useful for complex processes but may be overkill for a single form.

Resource in the Menu(D) requires users to seek help proactively, which is less effective than in-context guidance.

Extract from Official WalkMe Documentation:

According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.5: SmartTips):

“For forms with frequent user errors, Guidance SmartTips offer field-specific instructions, and Validation SmartTips enforce correct inputs, improving data integrity directly at the point of entry.”

The courseGetting Started with Building WalkMe Solutionsadvises:

“Start with SmartTips for form-related issues, using Guidance to clarify field requirements and Validation to catch errors, as they provide targeted, real-time support.”

Option A, Guidance or Validation SmartTips, is the first solution to suggest.