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A Customer Success Manager was assigned a strategic new account. Which action prepares them for the customer introduction meeting?
A client deployed a new collaboration solution six months ago. Utilization telemetry indicates only 60% of activated users are engaging with the solution. Which two actions should the Customer Success Manager recommend to the client? (Choose two.)
Which outcome is the best that a Customer Success Manager can achieve for a customer?
Refer to the exhibit.
Which initial action does a Customer Success Manager take?
Refer to the exhibit.
Based on the stage and health reflected, what must be the first priority of the success plan?
TESTED 24 Apr 2024
