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 78950X Dumps with Practice Exam Questions Answers

Questions: 65 questions

Last Update: Feb 23, 2024

Avaya Certification Exam 78950X has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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78950X Questions and Answers

Question # 1

Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.

If the current time is 8:05 AM, when could the first interval report be created that would include current activity?


Any time after 8:05 AM


After midnight


After 8:15 AM


After 9:00 AM

Question # 2

To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)


SIP user account


IP Office user account


Active Directory Domain account


Windows user account

Question # 3

Where are the media files that provide music and recorded announcements to contact center applications stored?


The Avaya Contact Center Select (ACCS) contact center system


The IP Office voice mail system


The Avaya Aura® Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)


The Avaya Aura® Media Server (AAMS) from Communication Manager (CM)

Question # 4

Which three applications are included with the IP Office admin suite Installation? (Choose three.)


Avaya Grep


System Status


IP Office Platform Manager


IP Office Manager


System Monitor

Question # 5

The information used to populate Real Time Displays may be transmitted by using which two modes? (Choose two.)