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78950X Questions and Answers

Question # 6

Which three applications are included with the IP Office admin suite Installation? (Choose three.)

A.

Avaya Grep

B.

System Status

C.

IP Office Platform Manager

D.

IP Office Manager

E.

System Monitor

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Question # 7

Where are the media files that provide music and recorded announcements to contact center applications stored?

A.

The Avaya Contact Center Select (ACCS) contact center system

B.

The IP Office voice mail system

C.

The Avaya Aura® Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)

D.

The Avaya Aura® Media Server (AAMS) from Communication Manager (CM)

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Question # 8

To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)

A.

SIP user account

B.

IP Office user account

C.

Active Directory Domain account

D.

Windows user account

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Question # 9

Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.

If the current time is 8:05 AM, when could the first interval report be created that would include current activity?

A.

Any time after 8:05 AM

B.

After midnight

C.

After 8:15 AM

D.

After 9:00 AM

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