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 500-443 Dumps with Practice Exam Questions Answers

Questions: 60 questions With Step-by-Step Explanation

Last Update: Jul 9, 2024

500-443 Question Includes: Single Choice Questions: 24, Multiple Choice Questions: 35, Drag Drop: 1,

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500-443 Questions and Answers

Question # 1

What are two descriptions for the CUIC database? (Choose two.)


A Voice Operating System (VOS) installs a MvSQL database as part of the base platform installation.


The CUIC runs its own MvSQL database storing users, roles, permissions, and report templates.


Database purge schedule can be controlled or changed through the command-line interface.


The CUIC database sets up the enterprise replication among all participating nodes.


Data in the CUIC database is replicated every 10 seconds to sync up all participating nodes' changes.

Question # 2

What are two mandatory ICM AW configurations to get the PCS working properly? (Choose two.)


Configure the Survey DN, CT and associate with the Survey routing script.


Set \iser.microapp.isPostCallSurvev' to y after either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.


Set "user.microapp.isPostCallSurvey'' to n before either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.


Create a new call type for Post Call Survey, map incoming dialed number to a survey dialed number pattern, and associates the survey dialed number patterns to the survey call type.


Create a new call type for Post Call Survey, map survey dialed number pattern to the incoming dialed number, and associate the incoming dialed number patterns to the survey call type.

Question # 3

What is the purpose of the SMTP setting in the CUIC administrator web page?


configure the email server and actual schedule for the reports to be sent


configures the actual schedule for the reports to be sent


only configures the email server used to email scheduled reports


only configures the email server used to email the alert notification

Question # 4

What are two Bulk Import Tool 'Template' Options to perform Administration Tasks? (Choose two.)


Call Type


Extended Call Variable


Call routes


Skill Groups



Question # 5

What is the role of a private network in UCCE/PCCE?


provides configuration updates from Logger to AW


keeps each side of the duplex pair in sync


replicates data from PG to Router


communicates with the public network