CTFL_Syll_4.0 Questions and Answers

One of the generic skills required for the role of a tester is the ability to use tools to make the execution of repetitive testing tasks more efficient. This includes using various test automation tools to streamline the testing process, reduce manual effort, and improve the consistency and accuracy of test results. Testers should be proficient in leveraging these tools to enhance productivity and ensure comprehensive test coverage.

Confirmation testing is performed after a defect is fixed, and if such testing is successful then the regression tests that are relevant for such fix can be executed. Confirmation testing, also known as re-testing, is the process of verifying that a defect has been resolved by running the test case that originally detected the defect. Confirmation testing is usually done before regression testing, which is the process of verifying that no new defects have been introduced in the software as a result of changes or fixes. Therefore, option D is the correct answer.

Configuration management (B)ensures thatversions of software and test artifactsare properly tracked, stored, and retrievable. It allows teams to:

Restoreearlier versions of software and test work products

Maintaintraceability between requirements, tests, and code

Avoid discrepancies due tomismanaged versions

(A) is incorrectbecause defect managementtracks issues but does not restore versions.

(C) is incorrectbecause change managementcontrols changes but does not track past versions.

(D) is incorrectbecause risk managementassesses risks but does not manage software versions.

Effective configuration management ensures the ability to roll back changesand maintain system stability.

The "whole team approach" in Agile methodologies emphasizes collaboration and communication among all team members, including developers, testers, and business representatives. This approach fosters better relationships and effective collaboration, which ultimately benefits the project by leveraging diverse skills and perspectives. It helps ensure that everyone is aligned with the project's goals and quality standards, thus improving the overall effectiveness and efficiency of the team.

Exploratory testing is characterized by its reliance on the skills and experience of the tester. The effectiveness of exploratory testing depends heavily on the tester's ability to design and execute tests basedon their intuition and knowledge of the application. This type of testing is often performed without predefined test cases, making the individual tester's expertise crucial.

Branch testingis a structural testing technique that ensures eachbranch (decision point)in the control flow is executed at least once. The goal is to measurebranch coverage, which is the number of branches exercised divided by the total number of branches.

(A) describes statement testing, not branch testing.

(B) and (D) introduce confusion between decisions and statements, whereas branch testing focuses on control flow branches.

In simple terms,branch testing checks that all possible decision outcomes (true/false) are executed, whereas statement testing only ensures that each line of code is executed.

The support offered by a performance testing tool is often leveraged by testers to run load tests, which are tests that simulate a large number of concurrent users or transactions on the system under test, in order to measure its performance, reliability, and scalability. Performance testing tools can help testers to generate realistic workloads, monitor system behavior, collect and analyze performance metrics, and identify performance bottlenecks. The other statements are false, because:

A test data preparation tool is a tool that helps testers to create, manage, and manipulate test data, which are the inputs and outputs of test cases. Test data preparation tools are not directly related to running automated regression test suites, which are test suites that verify that the system still works as expected after changes or modifications. Regression test suites are usually executed by test execution tools, which are tools that can automatically run test cases and compare actual results with expected results.

A bug prediction tool is a tool that uses machine learning or statistical techniques to predict the likelihood of defects in a software system, based on various factors such as code complexity, code churn, code coverage, code smells, etc. Bug prediction tools are not used by testers to track the bugs they found, which are the actual defects that have been detected and reported duringtesting. Bugs are usually tracked by defect management tools, which are tools that help testers to record, monitor, analyze, and resolve defects.

A continuous integration tool is a tool that enables the integration of code changes from multiple developers into a shared repository, and the execution of automated builds and tests, in order to ensure the quality and consistency of the software system. Continuous integration tools are not used by testers to automatically generate test cases from a model, which are test cases that are derived from a representation of the system under test, such as a state diagram, a decision table, a use case, etc. Test cases can be automatically generated by test design tools, which are tools that support the implementation and maintenance of test cases, based on test design specifications or test models. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.4.1, Types of Test Tools

ISTQB® Glossary of Testing Terms v4.0, Performance Testing Tool, Test Data Preparation Tool, Bug Prediction Tool, Continuous Integration Tool, Test Execution Tool, Defect Management Tool, Test Design Tool

Test management focuses on planning and control activities. Test planning (II) involves defining test strategies, schedules, and resources, while test monitoring and control (V) ensures that testing activitiesare aligned with objectives and tracked effectively. Other activities, such as test design (I) and peer review facilitation (IV), are typically handled by testers or test leads.

Static analysis requires access towork products like source code, models, or documentation, making itimpossible to analyze Commercial off-the-shelf (COTS) software(A) because its source code is typically unavailable. Static analysis is applicable to source code (B), BPMN models (C), and UML diagrams (D).

To determine the number of partitions using one-dimensional equivalence partitioning, we need to consider each aspect of the ID requirement individually.

Length of the ID:

Valid partitions: 5 to 10 characters (1 partition)

Invalid partitions: Less than 5 characters, more than 10 characters (2 partitions)

Type of characters:

Valid partitions: Alphanumeric characters (1 partition)

Invalid partitions: Non-alphanumeric characters (1 partition)

Type of first character:

Valid partitions: First character is a letter (1 partition)

Invalid partitions: First character is not a letter (1 partition)

Adding these together, we have a total of 1 (valid length) + 2 (invalid lengths) + 1 (valid type) + 1 (invalid type) + 1 (valid first character) + 1 (invalid first character) = 7 partitions.

According to the decision table in the image, a Preferred Guest Card holder with a Silver room is eligible for an upgrade to Gold Luxury (YES), while a non-Preferred Guest Card holder, regardless of room type, is not eligible for any upgrade (NO). Therefore, Customer A (a Preferred Guest Card holder with a Silver room) would be offered an upgrade to Gold Luxury, and Customer B (a non-Preferred Guest Card holder with a Platinum room) would not be offered anyupgrade. References = The answer is derived directly from the decision table provided in the image; specific ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents are not referenced.

Test automationimproves efficiency and accuracy, butit does NOT eliminate manual testing (D).

(A) is correctbecause automationspeeds up execution.

(B) is correctas automated tests produceconsistent and unbiased results.

(C) is correctbecause automationreduces human errors in repetitive tests.

However,manual testing remains essential for exploratory testing, usability testing, and complex test scenarios.

 The V-model is a software development life cycle model that defines four test levels that correspond to four development phases: component (unit) testing with component design, integration testing with architectural design, system testing with system requirements, and acceptance testing with user requirements. The V-model emphasizes the importance of verifying and validating each phase of development with a corresponding level of testing, and ensuring that the test objectives, test basis, and test artifacts are aligned and consistent across the test levels. Therefore, an organization that wants to follow the V-model cannot do away with integration testing, as it would break the symmetry and completeness of the V-model, and compromise the quality and reliability of the software or system under test. Integration testing is a test level that aims to test theinteractions and interfaces between components or subsystems, and to detect any defects or inconsistencies that may arise from the integration of different parts of the software or system. Integration testing is essential for ensuring the functionality, performance, and compatibility of the software or system as a whole, and for identifying and resolving any integration issues early in the development process. Skipping integration testing would increase the risk of finding serious defects later in the test process, or worse, in the production environment, which would be more costly and difficult to fix, and could damage the reputation and credibility of the organization. Therefore, the correct answer is D.

The other options are incorrect because:

A. It is not allowed as organizations can decide on the test levels to do depending on the context of the system under test. While it is true that the choice and scope of test levels may vary depending on the context of the system under test, such as the size, complexity, criticality, and risk level of the system, the organization cannot simply ignore or skip a test level that is defined and required by the chosen software development life cycle model. The organization must follow the principles and guidelines of the software development life cycle model, and ensure that the test levels are consistent and coherent with the development phases. If the organization wants to have more flexibility and adaptability in choosing the test levels, it should consider using a different software development life cycle model, such as an agile or iterative model, that allows for more dynamic and incremental testing approaches.

B. It is not allowed because integration testing is not an important test level and can be dispensed with. This statement is false and misleading, as integration testing is a very important test level that cannot be dispensed with. Integration testing is vital for testing the interactions and interfaces between components or subsystems, and for ensuring the functionality, performance, and compatibility of the software or system as a whole. Integration testing can reveal defects or inconsistencies that may not be detected by component (unit) testing alone, such as interface errors, data flow errors, integration logic errors, or performance degradation. Integration testing can also help to verify and validate the architectural design and the integration strategy of the software or system, and to ensure that the software or system meets the specified and expected quality attributes, such as reliability, usability, security, and maintainability. Integration testing can also provide feedback and confidence to the developers and stakeholders about the progress and quality of the software or system development. Therefore, integration testing is a crucial and indispensable test level that should not be skipped or omitted.

C. It is not allowed because integration testing is a very important test level and ignoring it means definite poor product quality. This statement is partially true, as integration testing is a very important test level that should not be ignored, and skipping it could result in poor product quality. However, this statement is too strong and absolute, as it implies that integration testing is the only factor that determines the product quality, and that ignoring it would guarantee a poor product quality. This is not necessarilythe case, as there may be other factors that affect the product quality, such as the quality of the requirements, design, code, and other test levels, the effectiveness and efficiency of the test techniques and tools, the competence and experience of the developers and testers, the availability and adequacy of the resources and environment, the management and communication of the project, and the expectations and satisfaction of the customers and users. Therefore, while integration testing is a very important test level that should not be skipped, it is not the only test level that matters, and skipping it does not necessarily mean definite poor product quality, but rather a higher risk and likelihood of poor product quality.

References = ISTQB Certified Tester Foundation Level Syllabus, Version 4.0, 2018, Section 2.3, pages 16-18; ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 38-39; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 104, page 36.

Different test levels (unit, integration, system, acceptance) have specific objectives while sometimes overlapping to ensure comprehensive testing (D). Option A contradicts shift-left principles, B encourageslate testing (which is ineffective), and C incorrectly assumes that all development activities require direct test actions.

Comprehensive and Detailed Explanation From Exact Extract:

“Acceptance testing focuses on validation and on demonstrating readiness for deployment… Ideally, acceptance testing should be performed by the intended users.”

(ISTQB CTFL Syllabus v4.0, Section 2.2.1 – Test Levels, Page 28)

Statements II and V are incorrect because:

Acceptance testing isnot requiredto be performed by an independent team.

Acceptance tests are usually based onrequirements or business needs, not component specifications.

A test plan serves multiple purposes, such as defining the scope, approach, resources, and schedule of the testing activities. It also helps in communicating important information and managing stakeholder expectations. In agile projects, test plans might be concise to align with agile principles of simplicity and flexibility. A one-page test plan can effectively communicate broad activities and strategic decisions, such as not writing detailed test cases due to the project's agile nature. This approach ensures that essential information is conveyed without unnecessarydocumentation overhead, adhering to the agile manifesto's value of "working software over comprehensive documentation"​​.

A test plan is a document detailing the objectives, resources, schedule, and scope of testing activities. It also outlines the test strategy, environment, tools, and criteria for test completion and suspension.

Option A:Correct as it indicates resource planning which is a crucial part of a test plan.

Option B:Correct as it describes exit criteria which are essential for test completion.

Option C:Incorrect because a test plan typically addresses known risks and mitigation strategies but does not list unmitigated risks post-test execution.

Option D:Correct as it mentions suspension criteria which are also a part of a test plan.

Therefore, option C is false as it does not reflect the typical information found within a test plan.

Static testing(A)applies tonon-executable work products(I), such as requirements or code reviews. It alsoleads to defect detection (III)andfinds defects directly (IV)without executing the software. OptionsB, C, and Dincorrectly associate static testing with performance measurement (II) or dynamic testing aspects (V).

Sequential models, such as the Waterfall model, typically involve completing the requirements review before moving on to test analysis, as well as producing extensive product documentation (i and iv). Iterative and incremental models, like Agile and Spiral models, often involve both static and dynamic testing at the unit testing level, frequent regression testing due to continuous integration and changes, and more use of exploratory testing (ii, iii, and v).

A pilot project is a small-scale experiment or trial that is conducted to evaluate the feasibility, effectiveness, and suitability of a test automation tool before implementing it on a larger scale1.

The objectives of a pilot project may vary depending on the context and scope of the test automation initiative, but some common ones are2:

To get familiar with the functionality and options of the tool

To check how the tool fits to the existing test processes and environment

To assess the benefits and challenges of using the tool

To decide upon standards and guidelines for tool implementation and usage

To estimate the costs and resources required for tool deployment and maintenance

Therefore, option C is not a valid objective of a pilot project, as it is not necessary to train all testers on using the tool at this stage. Training all testers on using the tool would be more appropriate after the tool has been selected and approved for full-scale implementation, and after the standards and guidelines have been established. Training all testers on using the tool during the pilot project would be inefficient, costly, and premature, as the tool may not be suitable or effective for the intended purpose, or may be replaced by another tool later.

Test automation allows you to produce tests that are less subject to human errors, as they can execute predefined test scripts or test cases with consistent inputs, outputs, and expected results. Test automation can also reduce the manual effort and time required to execute repetitive or tedious tests, such as regression tests, performance tests, or data-driven tests. Test automation does not demonstrate the absence of defects, as it can only verify the expected behavior of the system under test, not the unexpected or unknown behavior. Test automation does not avoid performing exploratory testing, as exploratory testing is a valuable technique to discover new information, risks, or defects that are not covered by automated tests. Test automation does not increase test process efficiency by facilitating management of defects, as defect management is a separate activity that involves reporting, tracking, analyzing,and resolving defects, which may or may not be related to automated tests. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.3.1, Test Automation1

ISTQB® Glossary of Testing Terms v4.0, Test Automation2

A new navigation system compared with a previous system is the most suitable application for testing by use cases, because it involves a high level of interaction between the user and the system, and the expected behavior and outcomes of the system are based on the user’s needs and goals. Use cases can help to specify the functional requirements of the new navigation system, such as the ability to enter a destination, select a route, follow the directions, receive alerts, etc. Use cases can also help to compare the accuracy and usability of the new system with the previous system, by defining the success and failure scenarios, the preconditions and postconditions, and the alternative flows of each use case. Use cases can also help to design and execute test cases that cover the main and exceptional paths of each use case, and to verify the satisfaction of the user’s expectations.

The other options are not the most suitable applications for testing by use cases, because they do not involve a high level of interaction between the user and the system, or the expected behavior and outcomes of the system are not based on the user’s needs and goals. A billing system used to calculate monthly charge based on a large number of subscriber parameters is more suitable for testing by data-driven testing, which is a technique for testing the functionality and performance of a system or component by using a large set of input and output data. The ability of an antivirus package to detect and quarantine a new threat is more suitable for testing by exploratory testing, which is a technique for testing the functionality and security of a system or component by using an informal and flexible approach, based on the tester’s experience and intuition. The suitability and performance of a multimedia (audio video based) system to a new operating system is more suitable for testing by compatibility testing, which is a technique for testing the functionality and performance of a system or component by using different hardware, software, or network environments. References = CTFL 4.0 Syllabus, Section 3.1.1, page 28-29; Section 4.1.1, page 44-45; Section 4.2.1, page 47-48.

Acceptance criteria8states thatthe system should charge the user on the first business day of the following month. However, thetest cycle only verified monthly payments for over a year, without confirming whether payments were processedspecifically on the first business day.

(B) is incorrectbecause the test validatedmonthly and annual payment options.

(C) is incorrectbecause not all criteria were fully validated.

(D) is incorrectbecause OTP verification (6) was tested as part of registration.

Ensuringtimely execution of payments(Criteria 8) requires additional validation.

Business, development, and testing (C)are the three key perspectives inagile user story refinement:

Business (Product Owner, Stakeholders)– Ensures the story aligns with user needs and business goals.

Development (Developers)– Provides insights on feasibility and technical constraints.

Testing (Testers, QA)– Ensures testability, acceptance criteria, and risk identification.

(A) is incorrectbecause the product owner is part of business stakeholders.

(B) is incorrectbecause architecture is part of development, but not the primary driver of user stories.

(D) is incorrectbecauseacceptance testing is a process, not a stakeholder group.

Across-functional team collaborationensureswell-defined, testable, and feasibleuser stories.

Test exit criteria are the conditions that must be fulfilled before concluding a particular testing phase. These criteria act as a checkpoint to assess whether we have achieved the testing objectives and are done with testing1. Test exit criteria are typically defined in the test plan document, which is one of the outputs of the test planning phase. The test plan document describes the scope, approach, resources, and schedule of the testing activities. It also identifies the test items, the features to be tested, the testing tasks, the risks, and the test deliverables2. According to the ISTQB® Certified Tester Foundation Level Syllabus v4.0, the test plan document should include the following information related to the test exit criteria3:

The criteria for evaluating test completion, such as the percentage of test cases executed, the percentage of test coverage achieved, the number and severity of defects found and fixed, the quality and reliability of the software product, and the stakeholder satisfaction.

The criteria for evaluating test process improvement, such as the adherence to the test strategy, the efficiency and effectiveness of the testing activities, the lessons learned and best practices identified, and the recommendations for future improvements.

Therefore, the test plan document is the most appropriate test document to find the test exit criteria described. The other options, such as test design specification, project plan, and requirements specification, are not directly related to the test exit criteria. The test design specification describes the test cases and test procedures for a specific test level or test type3. The project plan describes the overall objectives, scope, assumptions, risks, and deliverables of the software project4. The requirementsspecification describes the functional and non-functional requirements of the software product5. None of these documents specify the conditions for ending the testing process or evaluating the testing outcomes. References = ISTQB® Certified TesterFoundation Level Syllabus v4.0, Entry and Exit Criteria in Software Testing | Baeldung onComputer Science, Entry And Exit Criteria In Software Testing - Rishabh Software, Entry and Exit Criteria in Software Testing Life Cycle - STLC [2022 Updated] - Testsigma Blog, ISTQB® releases Certified Tester Foundation Level v4.0 (CTFL).

Static analysis is the process of examining the work products of a software development or testing activity without executing them. Static analysis can be applied to various types of work products, such as requirements, design, code, test cases, etc. However, test plans are not suitable for static analysis, because they are high-level documents that describe the test objectives, scope, strategy, resources, schedule, and risks of a testing project. Test plans are not executable or formalized in a way that static analysis tools can analyze them. Therefore, option A is the correct answer.

Looking for defects in a system does not require ignoring system details, but rather paying attention to them and understanding how they affect the system’s quality, functionality, and usability. Ignoring system details could lead to missing important defects or testing irrelevant aspects of the system.

Identifying defects may be perceived as criticism against product, especially by the developers or stakeholders who are invested in the product’s success. However, identifying defects is not meant to be a personal attack, but rather a constructive feedback that helps to improve the product and ensure its alignment with the requirements and expectations of the users and clients.

Looking for defects in system requires professional pessimism and curiosity, as testers need to anticipate and explore the possible ways that the system could fail, malfunction, or behave unexpectedly. Professional pessimism means being skeptical and critical of the system’s quality and reliability, while curiosity means being eager and interested in finding out the root causes and consequences of the defects.

Testing is often seen as a destructive activity instead of constructive activity, as it involves finding and reporting the flaws and weaknesses of the system, rather than creating or enhancing it. However, testing is actually a constructive activity, as it contributes to the system’s improvement, verification, validation, and optimization, and ultimately to the delivery of a high-quality product that meets the needs and expectations of the users and clients.

This answer is correct because the whole-team approach is a way of working in agile projects where all team members share the responsibility for the quality of the product, and collaborate on delivering value to the customer. The whole-team approach involves testers, developers, business analysts, product owners, and other stakeholders in planning, designing, developing, testing, and delivering the product. The whole-team approach fosters communication, feedback, learning, and continuous improvement within the team. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.1

Theplanning phase of the review process(C) includes defining thereview’s purpose, scope, and exit criteriato ensure alignment.Option Ais part of the defect management phase,Bhappens during individual preparation, andDtakes place in the review meeting.

In a typical formal review process, the role usually responsible for documenting the findings, such as action items, decisions, and recommendations, made by the review team is the recorder. The recorder ensures that all discussions and conclusions are accurately captured and documented for future reference and follow-up.

This answer is correct because product risks are risks that affect the quality of the software product, such as defects, failures, or non-compliance with requirements or standards. Project risks are risks that affect the project’s schedule, budget, resources, or scope, such as delays, cost overruns, skill gaps, or scope changes. In this case, [I] and [IV] are product risks, as they relate to the accessibility and security of the software product, which are quality attributes. [II] and [III] are project risks, as they relate to the delivery time and the test automation skills of the test team, which are project factors. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.1.1.1

To determine the correct execution order that minimizes the number of configuration switches and respects the dependencies, we need to consider the following:

Initial Configuration:CONF1.

Dependencies:

TC1 depends on nothing.

TC2 depends on TC4.

TC3 depends on TC4.

TC4 depends on nothing.

TC5 depends on TC1.

Configuration Requirements:

TC1 requires CONF2.

TC2 requires CONF2.

TC3 requires CONF1.

TC4 requires CONF1.

TC5 requires CONF2.

Given the initial configuration is CONF1, start with test cases that can run on CONF1 and respect the dependencies. Then switch to CONF2 only when necessary. The optimal order to minimize configuration switches is:

Start withTC4(no dependencies, CONF1).

Continue withTC3(depends on TC4, CONF1).

Switch to CONF2.

ExecuteTC2(depends on TC4, CONF2).

Continue withTC1(no dependencies, CONF2).

Finally, executeTC5(depends on TC1, CONF2).

Therefore, the correct order is:

TC4(CONF1)

TC3(CONF1)

TC2(CONF2)

TC1(CONF2)

TC5(CONF2)

Thus, the answer isA. TC4, TC3, TC2, TC1, TC5.

The features of the test object to be tested and those excluded from the testing represent information that is usually included in a test plan and, in the given test plan, it is more likely to be specified within “Test Scope” rather than in the other two sections mentioned. The test scope defines the boundaries and limitations of the testing activities, such as the test items, the features to be tested, the features not to be tested, the test objectives, the test environment, the test resources, the test assumptions, the test risks, etc. The test scope helps to establish a common understanding of what is included and excluded from the testing, and to avoid ambiguity, confusion, or misunderstanding among the stakeholders. The other two sections, “Testing Communication” and “Stakeholders”, are also important parts of a test plan, but they donot directly address the features of the test object. The testing communication describes the methods, frequency, and responsibilities for the communication and reporting of the testing progress, status, issues, and results. The stakeholders identify the roles and responsibilities of the people involved in or affected by the testing activities, such as the test manager, the test team, the project manager, the developers, the customers, the users, etc. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Glossary of Testing Terms v4.0, Test Plan, Test Scope2

The testing of software does not demonstrate the absence of defects, but rather the presence of defects or the conformance of the software to the specified requirements1. Testing can never prove that the software is defect-free, as it is impossible to test all possible scenarios, inputs, outputs, and behaviors of the software2. Testing can only provide a level of confidence in the quality of the software, based on the coverage, effectiveness, and efficiency of the testing activities3.

The other options are correct because:

A. Properly designed tests that pass reduce the level of risk in a system, as they verify that the system meets the expected quality attributes and satisfies the needs and expectations of the users and clients4. Risk is the potential for loss or harm due to the occurrence of an undesirable event5. Testing can help to identify, analyze, prioritize, and mitigate the risks associated with the software product and project6.

C. Software testing identifies defects, which can be used to improve development activities, as they provide feedback on the quality of the software and the effectiveness of the development processes7. Defects are flaws or errors in the software that cause it to deviate from the expected or required results or behavior. Testing can help to detect, report, track, and resolve the defects, and prevent them from recurring in the future.

D. Performing a review of the requirement specifications before implementing the system can enhance quality, as it can ensure that the requirements are clear, complete, consistent, testable, and aligned with the needs and expectations of the users and clients. Requirements are the specifications of what the software should do and how it should do it. Testing can help to validate that the requirements are met by the software, and verify that the software is implemented according to the requirements.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 10

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 11

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 12

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 13

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

7 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 14

[8] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 15

[9] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 16

[10] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 17

[11] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 18

[12] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 19

Experience-based test techniques are test design techniques that rely on the experience, knowledge, intuition, and creativity of the testers to identify and execute test cases that are likely to find defects in the software system. Experience-based test techniques are often useful to detect hidden defects that have not been targeted by black-box test techniques, which are test design techniques that use the external behavior and specifications of the software system as the test basis, without considering its internal structure or implementation. Experience-based test techniques can complement black-box test techniques by covering aspects that are not explicitly specified, such as usability, security, reliability, performance, etc. The other statements are false, because:

Experience-based test techniques do not rely on the experience of testers to identify the root causes of defects found by black-box test techniques, but rather to identify the potential sources of defects based on their own insights, heuristics, or exploratory testing. The root causes of defects are usually identified by debugging or root cause analysis, which are activities that involve examining the code or the development process to find and fix the errors that led to the defects.

Some of the most common test basis used by white-box test techniques include the source code, the design documents, the architecture diagrams, and the control flow graphs of the software system. White-box test techniques are test design techniques that use the internal structure and implementation of the software system as the test basis, and aim to achieve a certain level of test coverage based on the code elements, such as statements, branches, paths, etc. User stories, use cases, and business processes are examples of test basis used by black-box test techniques, as they describe the functional and non-functional requirements of the software system from the perspective of the users or the stakeholders.

The primary goal of experience-based test techniques is not to design test cases that can be easily automated using a GUI-based test automation tool, but rather to design test cases that can reveal defects that are not easily detected by other test techniques, such as boundary value analysis, equivalence partitioning, state transition testing, etc. Test automation is the use of software tools to execute test cases and compare actual results with expected results, without human intervention. Test automation can be applied to different types of test techniques, depending on the test objectives, the test levels, the test tools, and the test resources. However, test automation is not always feasible or beneficial,especially for test cases that require human judgment, creativity, or exploration, such as those designed by experience-based test techniques. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.1, Black-box Test Design Techniques

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.2, White-box Test Design Techniques

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.3, Experience-based Test Design Techniques

ISTQB® Glossary of Testing Terms v4.0, Experience-based Test Technique, Black-box Test Technique, White-box Test Technique, Test Basis, Test Coverage, Test Automation

Static analysis tools are software tools that examine the source code of a program without executing it. They can detect various types of issues, such as syntax errors, coding standardsviolations, security vulnerabilities, and potential bugs12. However, static analysis tools cannot identify issues that depend on the runtime behavior or performance of the program, such as very low MTBF (Mean Time Between failure)3. MTBF is a measure of the reliability of a system or component. It is calculated by dividing the total operating time by the number of failures. MTBF reflects how often a system or component fails during its expected lifetime. Static analysis tools cannot measure MTBF because they do not run the program or observe its failures. MTBF can only be estimated by dynamic testing, which involves executing the program under various conditions and collecting data on its failures4. Therefore, very low MTBF is an issue that cannot be identified by static analysis tools. The other options, such as potentially endless loops, referencing a variable with an undefined value, and security vulnerabilities, are issues that can be identified by static analysis tools. Static analysis tools can detect potentially endless loops by analyzing the control flow and data flow of the program and checking for conditions that may never become false5. Static analysis tools can detect referencing a variable with an undefined value by checking the scope and initialization of variables and reporting any use of uninitialized variables6. Static analysis tools can detect security vulnerabilities by checking for common patterns of insecure code, such as buffer overflows, SQL injections, cross-site scripting, and weak encryption. References = What Is Static Analysis? Static Code Analysis Tools - Perforce Software, How Static Code Analysis Works | Perforce, Static Code Analysis: Techniques, Top 5 Benefits & 3 Challenges, What is MTBF? Mean Time Between Failures Explained | Perforce, Static analysis tools - Software Testing MCQs - CareerRide, ISTQB_Chapter3 | Quizizz, [Static Code Analysis for Security Vulnerabilities | Perforce].

In a review process, the manager's responsibility is to ensure that sufficient time is allocated for the review activities. This includes planning and scheduling the review sessions, making sure that the team has enough time to conduct a thorough and effective review.

This answer is correct because equivalence partitioning is a test design technique that divides the input domain of a system or component into partitions of equivalent data, such that each partition is expected to produce the same output or behavior. Equivalence partitioning aims to reduce the number of test cases by selecting one representative value from each partition. In this case, the input domain of the TAS can be divided into four partitions based on the bonus rules: less than 50k€, between 50k€ and 80k€, between 80k€ and 120k€, and more than 120k€.The test cases in the answer belong to the same partition, which is between 80k€ and 120k€, and they are expected to produce the same output, which is a bonus of 15%. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.1

Black-box testing techniques focus ontesting the functionality of the software without knowledge of its internal workings(D). They derive test cases fromspecifications, requirements, or expected behavior.Option Adescribes exploratory testing,Bcontradicts the definition by focusing on implementation, andCincorrectly includes "implied behavior," which is not a core characteristic of black-box testing.

The tool described in the question supports the automated creation and installation of builds and the execution of various types of automated tests. This aligns with the practices and tools typically found in DevOps environments, which aim to integrate and automate the processes between software development and IT teams. DevOps tools facilitate continuous integration (CI) and continuous delivery (CD), enabling automated building, testing, and deployment of applications. Therefore, the correct answer is that this is an example of DevOps related tools​​.

The statement that the shift-left approach can only be implemented with test automation is false. The shift-left approach emphasizes early testing activities in the software development lifecycle to detect and address defects as soon as possible. While test automation can support shift-left practices, it is not the only method. The shift-left approach can also involve practices such as static analysis, early requirement reviews, and integrating security vulnerability assessments early in the development process.

Covering all transitions at least once is the highest coverage criterion for state transition based test cases, because it ensures that every possible change of state is tested at least once. This means that all the events that trigger the transitions, as well as the actions and outputs that result from the transitions, are verified. Covering all transitions at least once also implies covering all states at least once, but not vice versa. Therefore, option D is not the highest coverage criterion. Option C is the lowest coverage criterion, because it only tests the initial and final states of the system or component, without checking the intermediate states or transitions. Option A is incorrect, because the coverage criteria for state transition based test cases can be determined and compared based on the number of transitions and states covered. References = CTFL 4.0 Syllabus, Section 4.2.3, page 49-50.

Comprehensive and Detailed Explanation From Exact Extract:

Theshift-left approachfocuses on executing testing activitiesas early as possiblein the software development lifecycle, including static testing, unit tests, and early reviews. Activities like writing tests before code (test-first) and continuous integration are central to this principle.

However, performingnon-functional testing at the system test levelhappenslaterin the lifecycle and doesnotalign with the shift-left philosophy.

“The shift-left approach involves the adoption of practices to move tasks related to testing (e.g., reviews, test design) to earlier stages in the lifecycle.”

(ISTQB CTFL v4.0 Syllabus, Section 2.1.5 – Shift-Left Approach)

“Non-functional testing is often performed at the system test level, but the shift-left approach aims to begin such testing earlier, possibly at integration or even unit levels.”

(ISTQB CTFL v4.0 Syllabus, Section 2.2.2 – Test Types)

Therefore,Option Ddoes not correspond to shift-left practices and is the correct answer.

Atest planis amanagement documentthat outlines thescope, objectives, schedule, resources, and risksof the testing process. Thebudget and schedule (A)are essential components as they help plan resources and timeline constraints.

(B) is incorrectbecause defect analysis is part of thetest summary report, not the test plan.

(C) is incorrectbecausefinal reports summarize execution, while the test plan is createdbefore testing starts.

(D) is incorrectbecause test logs areexecution artifactsrather than planning elements.

A test planguides testing activities and ensures alignment with project objectives.

Option D correctly explains what is represented by the lines A, B and the axes X, Y in a testing metrics chart. According to option D:

X-axis represents Time

Y-axis represents Count

Line A represents Number of open bugs

Line B represents Total number of executed tests

This information is essential in understanding and analyzing the testing metrics of a completed project.

Boundary value analysis involves testing at the boundaries between partitions. The most efficient boundary values to test are those at the edge of the input ranges:

Just below the minimum value (9)

At the minimum value (10)

Just above the minimum value (11)

Just below the maximum value (4999)

At the maximum value (5000)

Just above the maximum value (5001)

Testing these values ensures that the program handles the boundaries correctly, covering both valid and invalid input scenarios​​.

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Debugging activities typically include reproducing the failure, diagnosing the root cause, and fixing the cause of the failure. Adding new test cases, while important in the overall testing process, is not a direct part of debugging. Debugging focuses on understanding and correcting the issue that caused the failure, rather than expanding the test suite.

During release planning, a tester adds value by assessing the testability of user stories. This involves evaluating whether the user stories are clear, concise, and testable. The tester ensures that the acceptance criteria are well-defined and that the stories can be effectively tested within the given timeframe.

Failures can be caused by defects, but also by environmental conditions. A failure is an event in which the software system does not perform a required function or performs a function incorrectly, according to the expected behavior. A defect is a flaw in the software system or a deviation from the requirements or the specifications, that may cause a failure. However, not all failures are caused by defects, as some failures may be caused by environmental conditions, such as hardware malfunctions, network interruptions, power outages, incompatible configurations, etc. Environmental conditions are factors that affect the operation of the software system, but are not part of the software system itself. The other statements are false, because:

A defect does not always produce a failure, while a bug always produces a failure. This statement is false, because a defect may or may not produce a failure, depending on the inputs, the outputs, the states, or the scenarios of the software system, and a bug is just another term for a defect, so it has the same possibility of producing a failure as a defect. For example, a defect in a rarely used feature or a hidden branch of the code may never produce a failure, while a defect in a frequently used feature or a critical path of the code may produce a failure often. A bug is not a different concept from a defect, but rather a synonym or a colloquial term for a defect, so it has the same definition and implications as a defect.

A defect may cause a failure which, when occurring, always causes an error. This statement is false, because an error is not a consequence of a failure, but rather a cause of a defect. An error is a human action or a mistake that produces a defect in the software system, such as a typo, a logic flaw, a requirement misunderstanding, etc. An error is not observable in the software system, but rather in the human mind or the human work products, such as the code, the design, the documentation, etc. A failure is not a cause of an error, but rather a result of a defect, which is a result of an error. For example, an error in the code may cause a defect in the software system, which may cause a failure in the software behavior.

Bugs are defects found during component testing, while failures are defects found at higher test levels. This statement is false, because bugs and failures are not different types of defects, but rather different terms for defects and their manifestations. As mentioned before, bugs are just another word for defects, and failures are the events in which the software system does not perform as expected due to defects. Bugs and failures can be found at any test level, not only at component testing or higher test levels. Test levels are the stages of testing that correspond to the levels of integration of the software system, such as component testing, integration testing, system testing, and acceptance testing. Defects and failures can occur and be detected at any test level, depending on the test objectives, the test basis, the test techniques, and the test environment. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.2, Testing and Quality1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.1, Testing Principles1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles1

ISTQB® Glossary of Testing Terms v4.0, Failure, Defect, Bug, Environmental Condition, Error, Test Level2

Dynamic testing requires the execution of the software to evaluate its behavior and performance. In contrast, static testing involves examining the software's code, design, and documentation without executing the software. This makes static testing applicable to non-executable work products such as requirement documents, design documents, and source code.

Equivalence partitioning involves dividing input data into partitions that are treated the same by the system under test. The given specifications create overlapping partitions:

For n<0n < 0n<0, an error message "Value out of range" is issued.

For 0

For 100

However, the range between 0 and 100 is exclusive of 0 and 100, meaning that the partitions overlap and create ambiguity for the boundary values. Thus, the correct statement is that the requirements are not correct because the partitions are overlapping​​.

Exploratory testingis an unscripted approach where testersactively design and execute testsbased on theirintuition, experience, and knowledgeof the system. Atest charter (A)provides a guideline on what areas to explore, defining test objectives but leaving room for dynamic adaptation.

(B), (C), and (D) contradict exploratory testing principles, which focus on freedom rather than rigid documentation.

Exploratory testing is especially useful inagile environments, usability testing, and uncovering unexpected defects.

Project risks are the uncertainties or threats that may affect the project objectives, such as scope, schedule, cost, and quality. According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, some of the factors that contribute to project risks are:

Skill and staff shortages: This factor refers to the lack of adequate or qualified human resources to perform the project tasks. This may result in delays, errors, rework, or low productivity.

Problems in defining the right requirements: This factor refers to the difficulties or ambiguities in eliciting, analyzing, specifying, validating, or managing the requirements of the project. This may result in misalignment, inconsistencies, gaps, or changes in the requirements, affecting the project scope and quality.

Contractual issues: This factor refers to the challenges or disputes that may arise from the contractual agreements between the project parties, such as clients, suppliers, vendors, or subcontractors. This may result in legal, financial, or ethical risks, affecting the project delivery and satisfaction.

The other options are not correct because they list factors that contribute to PRODUCT risks, not project risks. Product risks are the uncertainties or threats that may affect the quality or functionality of the software product or system. Some of the factors that contribute to product risks are:

Poor software quality characteristics: This factor refers to the lack of adherence or compliance to the quality attributes or criteria of the software product or system, such as reliability, usability, security, performance, or maintainability. This may result in defects, failures, or dissatisfaction of the users or stakeholders.

Software does not perform its intended functions: This factor refers to the deviation or discrepancy between the expected and actual behavior or output of the software product or system. This may result in errors, faults, or malfunctions of the software product or system.

References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, Chapter 1: Fundamentals of Testing, Section 1.5: Risks and Testing, Pages 14-16.

In branch testing, a conditional branch represents a decision point in the software program where the flow of execution can take different paths based on specific conditions. For example, this could be an "if-else" statement, a "switch-case" statement, or loops where different execution paths are taken depending on the evaluated condition. This type of testing ensures that all possible paths and conditions are executed at least once, which helps in identifying any potential defects in different branches of the code​​.

Comprehensive and Detailed Explanation From Exact Extract:

“Confirmation testing confirms that an original defect has been successfully fixed… Regression testing confirms that no adverse consequences have been caused by a change… These adverse consequences could affect the same component where the change was made, other components in the same system, or even other connected systems.”

(ISTQB CTFL Syllabus v4.0, Section 2.2.3 – Confirmation Testing and Regression Testing, Page 30)