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 Salesforce-Sales-Representative Dumps with Practice Exam Questions Answers

Questions: 126 questions

Last Update: May 16, 2024

Salesforce-Sales-Representative Question Includes: Single Choice Questions: 126,

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Salesforce-Sales-Representative Questions and Answers

Question # 1

A company is struggling to acquire new customers. After careful analysis, it realizes its value proposition is not resonating with potential customers, so it develops a new value proposition.

Which metric should the company use to track the effectiveness of the new value proposition?

A.

Lead quality score

B.

Customer satisfaction score

C.

Lead conversion rate

Question # 2

What are the four elements of emotional intelligence?

A.

Plan, engage, execute, and close

B.

Discover, define, design, and deliver

C.

Self-awareness, self-management, empathy, and skilled relationships

Question # 3

A sales representative is trying to engage a prospect who is unresponsive to cold calls.

Which approach can the sales rep take as an alternative to build interest and align on why a solution meets the prospect's needs?

A.

Engage the prospect through different channels.

B.

Pause engagement and follow up at another time.

C.

Try calling the prospect at different times.

Question # 4

A sales representative has a prospect who is in discussions with multiple vendors about competing products. The sales rep is concerned the prospect might not remember the valuable benefits of the solution.

Which closure practice should the sales rep use to gain a commitment with this prospect?

A.

Assumptive

B.

Summary

C.

Takeaway

Question # 5

A sales representative is showing their customer how they can reduce their costs and improve productivity.

What is being delivered?

A.

Use case

B.

Value proposition

C.

Success story