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 Salesforce-Sales-Representative Dumps with Practice Exam Questions Answers

Questions: 114 questions

Last Update: Feb 17, 2024

Salesforce-Sales-Representative Question Includes: Single Choice Questions: 114,

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Salesforce-Sales-Representative Questions and Answers

Question # 1

How many days are recommended between calls when reaching out to contacts at strategic accounts?

A.

Two business days

B.

Four business days

C.

Twenty-five business days

Question # 2

A new sales representative is struggling to fill the top of their sales funnel.

What is the potential benefit of revisiting dead opportunities?

A.

To gain customer feedback and improve their approach

B.

To determine if the customer needs have changed

C.

To see it new decision makers are available

Question # 3

A sales representative learns from a survey that a strategic customer has a low satisfaction score because they are using only some of the products in their contract.

What should the sales rep do first to improve customer satisfaction?

A.

Offer a comprehensive demo of the products to the customer.

B.

Encourage the customer to purchase additional products.

C.

Add the customer to an educational marketing campaign.

Question # 4

A sales representative is in the closing stages of a deal and wants to summarize the benefits their solution provides to the customer.

What should the sales rep use to build their business case?

A.

Value map

B.

Contract review

C.

Feature list

Question # 5

How does understanding a customer's business strategies and goals help a sales representative scope a solution?

A.

Helps predict if the opportunity will close in the current quarter

B.

Tailors the sales pitch and offers to align with the customers objectives

C.

Allows the sales rep to move on to their next deal more quickly