A user receives an email formatted to appear as if the bank sent it. The email explains that the user must confirm the name, address, and social security number listed on the bank account. Which of the following BEST describes the security threat taking place?

A user is browsing the Internet when suddenly a threatening message appears on screen demanding a payment in order to avoid the system being disabled. Which of the following BEST describes this type of malware infection?

A user, Ann, receives a call asking for her password to troubleshoot a problem. Which of the following describes this type of security threat?

Joe, a user, saves a document to a flash drive on his computer in order to print the document from a public computer kiosk. After returning home and reinserting the flash drive in his computer, the security software identifies an infected file on the flash drive. Which of the following is the MOST likely cause of the infection?

After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?

Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause?

When setting up a new device, there are multiple features available that will never be used. Which of the following should the user do to make the new device more secure?

A user, Ann, is experiencing slow browsing on a website she frequently visits that displays constant pop-up ads. Which of the following is the MOST likely cause?

A technician sets up a new computer system and connects the keyboard and mouse to the PS/2 ports. When the computer boots, the BIOS gives a keyboard and mouse error. Both devices are connected. Which of the following is the solution?

Which of the following is the function of a CPU?

Which of the following allows for the FASTEST printer connections?

Which of the following are considered input devices for a computer? (Select TWO).

Which of the following is required to have a multimedia conversation with someone across the Internet? (Select THREE).

A user installing a printer can connect it to which of the following ports? (Select FOUR).

After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?

An employee’s new computer came with a free 30-day trial version of antivirus software. The employee’s company provides enterprise antivirus software from a different vendor. Which of the following should the employee do in order to use a full version of antivirus software?

Which of the following settings will a user configure as part of the initial operating system setup wizard? (Select TWO).

A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST?

Which of the following commands is used to view the contents of a file?

Which of the following video connections provides the highest resolution?

When storing a document in the cloud, a user needs to be:

Which of the following operating systems is very lightweight and relies heavily on Internet applications?

When setting up a new desktop, which of the following should be performed FIRST?

Which of the following is performed during WiFi setup on a mobile device?

By default, which of the following types of operating systems can automatically detect a user’s location while the user is traveling in a bus?

Which of the following is MOST likely required during installation in order to legally install software?