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L4M6 Questions and Answers

Question # 6

A restricted market is a market where there are only a small number of capable and competent suppliers. Which of the following is not a reason for a marketplace to be restricted?

A.

Low levels of profitability

B.

High barriers to entry

C.

Strong governmental regulation

D.

The product is easy to source elsewhere

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Question # 7

Which of the following are valid strategies for dealing with conflict? Select THREE

A.

Competing

B.

Collecting

C.

Contesting

D.

Compromising

E.

Collaborating

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Question # 8

A common reason attributed to many partnerships failing is ...

A.

A bad advertising campaign

B.

Not winning every contract they bid for

C.

No contract being in place

D.

Poor communication

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Question # 9

You work at XYZ manufacturers and a competitor has just released a rival washing machine to the product that you make. This model is proving popular with customers. What competitive force is at play?

A.

threat of substitution

B.

threat of new entrant

C.

supplier power

D.

buyer power

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Question # 10

Which of the following options are legitimate reasons for terminating a contract? Select TWO that apply.

A.

You ordered 10,000 items instead of 1,000

B.

One of the contracted parties has clearly failed to perform its duties

C.

There has been a serious breach of contract terms

D.

Your internal stakeholder requested the wrong items

E.

Your MRP system placed a replenishment order that you do not need

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Question # 11

Which of the following is not a type of tender process used in the Public Sector?

A.

Restricted

B.

Competitive Procedure with Negotiation

C.

Competitive Dialogue

D.

Unrestricted

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Question # 12

George is running a competition to find a supplier to install solar panels on the roof of his factory. The energy this produces will power some of the machines. Cost is an important factor, but there are also other considerations that are important such as how long the solar panels will last, and the maintenance costs if they ever break. What should George do?

A.

Use a weighted award criteria

B.

Only invite suppliers he knows will be able to provide good quality products which won’t break

C.

Run a separate tender for a company who can provide reactive maintenance to the solar panels

D.

Evaluate the bids on price only as this is an important factor

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Question # 13

Matt Blanche is the manager of a procurement team. Two high-performing individuals in the team have regular conflicts between them. Which of the following resolutions would be appropriate to resolve the conflict? Select all that apply.

A.

Set up individual meetings with the staff members to see if the issues are personal or work-related

B.

Set up a meeting with the individuals and set mutual targets for both of them

C.

Move one of the staff members to another team

D.

Avoid the issues and let the staff members resolve their differences themselves

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Question # 14

What are service credits?

A.

A type of payment where goods are delivered before payment is made

B.

A mechanism for performance management where the buyer has the right to deduct money from payments owed for under performance

C.

When a buyer makes a purchase on credit

D.

A clause in a contract that allows for additional bonus payments for meeting KPIs

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Question # 15

Within a supplier's terms and conditions, they have a 'mutual termination for convenience' clause, which requires either party to provide 30 days' notice. Before the buyer signed the agreement, a procurement colleague recommended that the buyer should request this be amended to 90 days' notice. Was this amendment the correct thing to do?

A.

Yes, as this will allow the buyer enough time to mobilize a new contract

B.

Yes, as the buyer will then be responsible for providing additional business to the supplier

C.

No, as this will be in breach of statutory contract law requirements

D.

No, as this will guarantee a hostile end to the buyer-supplier relationship

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Question # 16

A confectionery company has a portfolio of different items to sell. Their most popular product is the chocolate brownie cake, but they have begun to trial sales of cereal bars, granola cereal, and chewing gum. As a high-quality producer in a competitive market, the company requires effective supplier sourcing arrangements. Which ONE of the following product lines would be the most suitable for partnership sourcing?

A.

Chocolate brownie cake

B.

Chewing gum

C.

Cereal bars

D.

Granola cereal

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Question # 17

A textile company is purchasing a new item which is low value. This item is likely never to be required again by the company and is widely available from many different suppliers. Which commercial relationship type would be most effective for the buyer to choose?

A.

Adversarial

B.

Closer tactical

C.

Outsourcing

D.

Partnership

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Question # 18

Under which circumstances would a partnership sourcing approach be used?

A.

1 and 2 only

B.

1 and 3 only

C.

1 and 4 only

D.

2 and 4 only

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Question # 19

Gabriel is a procurement manager who wishes to explore a new avenue to procure products for his company. His manager has told him that he should invite internal stakeholders to a meeting to get their feedback. Who should Gabriel invite? Select THREE.

A.

end-users

B.

legal department

C.

customers

D.

suppliers

E.

employees

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Question # 20

What is a valid reason for terminating a commercial relationship?

A.

Fulfilment of the contract

B.

One late delivery

C.

The other party seeks to trade with other parties alongside you

D.

A change of management within the other party, but no change to the company ethos

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Question # 21

‘tail spend’ is a common category used in procurement and describes a category of items. What characteristics do theses items have?

A.

High value, low volume

B.

High value, high volume

C.

Low value, high volume

D.

Low value, low volume

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Question # 22

Is it correct to suggest that the sole objective of partnership sourcing is to achieve the lowest acquisition cost?

A.

Yes, the concept of 'lowest acquisition cost' focuses on collaboration just like partnership sourcing does

B.

Yes, because the concept of 'lowest acquisition cost' ignores the quoted price and focuses on long-term cost factors

C.

No, because partnership sourcing considers 'lowest acquisition cost' together with aspects of supplier partnerships

D.

No, partnership sourcing is not applicable in one-off capital purchases where the concept of 'lowest acquisition cost' applies

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Question # 23

The executive board of a manufacturing company is requesting support from the procurement team because the company needs to improve its levels of profitability. After segmenting the overall spend by value and risk of supply, the senior buyer for the company is planning to undertake a cost modelling activity. This will be undertaken with a cross-organisational team of internal stakeholders and key strategic suppliers. What would be the buyer's initial objective from the cost modelling activity?

A.

To understand the supplier's investment plans

B.

To understand the supplier's financial status

C.

To understand the supplier's pricing strategy

D.

To understand the supplier's competitive threats

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Question # 24

If a stakeholder has high power in a business but isn’t interested in your procurement activity, what should be your management style for dealing with this stakeholder?

A.

Keep them satisfied – they have high power

B.

Keep them informed – they have high power

C.

Manage closely – they’re a key player

D.

Minimum effort is required as they’re not interested- do nothing

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Question # 25

A low level of trust between parties can often lead to partnership relationships being unsuccessful and failing. Which of the following supports the protection of commercially sensitive information between both parties and can help to retain trust?

A.

A non-disclosure agreement

B.

An authorised business case

C.

Early supplier involvement

D.

A business continuity plan

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Question # 26

In a monopoly market, which of the following statements is true?

A.

bargaining power of suppliers is strong

B.

bargaining power of buyers is strong

C.

There is strong rivalry

D.

There is a threat of new entrants

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Question # 27

When a large organization partners with a small supplier to develop new technology, it is necessary for regular communication. Is this statement true?

A.

No, because partnerships do not require regular communication during development of new technology

B.

Yes, because partnerships require regular communication to succeed in meeting mutual objectives

C.

Yes, because a small supplier must be told what to do and when, because they have fewer employees

D.

No, because regular communication will stop a small supplier from doing their work

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Question # 28

Value for money is often described at the ‘three Es’; economy, efficiency and effectiveness. However some people consider a 4th E which refers to the public sector. What is the fourth E?

A.

Equality

B.

Environment

C.

Equity

D.

Ethics

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Question # 29

Which of the following are advantages of partnering?

A.

Supply chain consolidation

B.

Continual improvement

C.

Hard to displace

D.

Prioritization of transactions

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Question # 30

Jenny is a procurement manager who works in the public sector. She has been charged with organising a tender to source new Xray machines for a hospital and to ensure that they receive ‘value for money’. Which of the following should Jenny consider when drafting her ITT?

A.

Price only

B.

Equity

C.

Whole life costs

D.

Availability

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Question # 31

Which of the following behaviours are you likely to see in a Partnership relationship?

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

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Question # 32

Which of the following are correct statements with regards to a joint venture and with regards to a strategic alliance? Select TWO that apply.

A.

A strategic alliance creates a new company formed between the partners

B.

A strategic alliance is managed by both partners

C.

In a joint venture, a new company is formed between the partners

D.

A joint venture is also known as vertical integration

E.

A strategic alliance is a permanent arrangement

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Question # 33

What is a key driver for developing a partnership relationship?

A.

Unrestricted market

B.

Well-understood services

C.

Fast-changing technology

D.

Low-risk supplies

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Question # 34

Which of the following is a characteristic of a traditional contracting agreement?

A.

Emphasis on mutual trust between purchaser and supplier

B.

Emphasis on quality assurance based on zero defects

C.

Emphasis on single source arrangement

D.

Emphasis on short-term business relationships

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Question # 35

At what stage of the relationship cycle could you use Carter's 10 Cs?

A.

on-boarding

B.

qualification

C.

segmentation and risk management

D.

development and innovation

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Question # 36

Sandra is a buyer for a large supermarket and has been increasing unhappy with the performance of a long-term supplier of bananas. Over time the deliveries have become unreliable and this has had impacts on the supermarket’s profitability. What should Sandra do first?

A.

Obtain business approval to terminate the contract

B.

Develop an exit strategy

C.

Review the market and look for an alternative supplier

D.

Give written notice to the supplier of plans to terminate

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Question # 37

Mandy is looking to source windows and doors for a new build apartment block. She has done some initial research and has discovered that there are many suppliers in the marketplace that can supply the items she needs. As it is a high-value project she is thinking of running a formal tender. What should be Mandy’s first step?

A.

Run an open competition – send out an ITT

B.

Run a restricted competition – send out a PQQ

C.

Run an open competition – send out a RFQ

D.

Run a restricted competition- send out a RFI

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Question # 38

Which of the following are considered value-adding primary activities?

    Inbound logistics

    Firm infrastructure

    Technology development

    Marketing and sales

A.

2 and 4 only

B.

3 and 4 only

C.

1 and 2 only

D.

1 and 4 only

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Question # 39

A partnership was created between a company and one of its local suppliers when the managing directors of each company met and thought partnering could be a good idea. No other departments were included in the discussions. The partnership has been in place for over a year, but neither of the companies has achieved any additional benefits. The company has been unable to offer any increased business to the supplier, and the supplier has been unable to improve on the quality of its products. The partnership is going to be terminated. What is a possible main reason for the failure of the partnership?

A.

Poor planning

B.

Market changes

C.

Distance barrier

D.

Cultural differences

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Question # 40

A low-cost fashion retailer based in Europe is looking at adding value in their procurement activities. The retailer buys clothing for re-sale with a very small profit margin applied, relying on volume salesto make profit. Which of the following added-value approaches will be the most critical for the procurement team of the retailer to focus on with their supply chain?

A.

Quality enhancement

B.

Price management

C.

Improving timescales

D.

Reduction of inventory

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Question # 41

In a partnership who is responsible for decision making?

A.

The project steering committee

B.

Both the supplier and the buyer

C.

The buyer

D.

The supplier

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Question # 42

When is partnering a particularly suitable approach to sourcing?

A.

High-risk contracts

B.

Low-cost items

C.

Large supply bases

D.

Common and repetitive items

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Question # 43

In the 1990s a company spent a lot of time and money developing a device that you could carry around that could play CDs. The product spent a long time in development but when it was released the sales figures were very disappointing. This was in part due to the fact another product was released at a similar time which had much more developed technology and could play music without the cumbersome size of a portable CD player. Which of the following did the company not consider when developing the product?

A.

threat of substitution

B.

threat of new entrant

C.

rivalry among existing competitors

D.

power of buyers

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Question # 44

A medical consumables buyer has adopted a close relationship approach with their suppliers that are considered to be complicated, technical suppliers. Is this the right approach?

A.

Yes, as the items are of high financial risk

B.

No, as there is often a supply risk with items offered

C.

Yes, as all the items supplied are off the shelf

D.

No, as there are only a small number of suppliers in the marketplace

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Question # 45

Hungry Sandwich Co. produces over 5,000 freshly made sandwiches on-site every day. The main ingredient that Hungry Sandwich Co. buys is bread. It is the item they spend the most money on, and they have a long-term partnership agreement with a local bakery to manufacture and supply fresh bread every morning. Using a supplier positioning matrix, which is the appropriate category for bread for Hungry Sandwich Co.?

A.

Non-critical

B.

Bottleneck

C.

Abundant

D.

Strategic

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Question # 46

In an oliogopy market, what would a regulator do?

A.

prevent price fixing and collusion

B.

stop the market becoming a monopoly

C.

ensure value for money for buyers

D.

ensure health and safety standards

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Question # 47

Grey Stone Memorial Hospital is a private medical facility which has an idea for a vaccine to a deadly disease, but does not have the capacity to make the vaccine itself. It is considering partnering with a well-known pharmaceutical company in order to bring the vaccine to market. What is the biggest risk to Grey Stone?

A.

Intellectual Property Rights

B.

Increased Costs

C.

Low quality product

D.

Uninformed stakeholders

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Question # 48

Which of the following tender processes available to a buyer involves a Pre-Qualification Questionnaire (PQQ) to identify, assess, and create a shortlist of suppliers being invited to the Invitation to Tender (ITT) stage? Select TWO that apply.

A.

Open Procedure

B.

Mini-Competition Procedure

C.

Restricted Procedure

D.

Two-stage Procedure

E.

Competitive Bidding Procedure

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Question # 49

Achieving value for money can often be described as the three Es? What are these?

A.

Ethics, Environment, Economy

B.

Economy, Efficiency, Environment

C.

Efficiency, Economy, Ethics

D.

Effectiveness, Efficiency, Economy

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Question # 50

The Public Sector in the UK is unable to enter into formal partnership relationships with any supplier. Is this statement TRUE?

A.

Yes- the Public Sector is regulated by EU procurement regulations which prohibits this

B.

Yes- the Public Sector is unable to enter partnerships because they operate in a monopoly market

C.

No- the Public Sector can enter into partnership relationships with suppliers providing they have tendered the opportunity

D.

No- the Public Sector can enter into partnership relationships when contracts are over the threshold value.

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Question # 51

What is collaborative inertia?

A.

the concept that the value and performance of two companies combined will be greater than the sum of the separate individual parts

B.

A situation when the apparent output from collaboration is considerably less than expected

C.

When a partnership is unable to create new ideas

D.

Where a third party is invited to join a partnership.

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Question # 52

Which of the following is an advantage for the suppler of entering into a partnership with a buyer?

A.

They may gain an increased volume of business

B.

There is more flexibility when selling the product

C.

The Intellectual Property Rights of the buyer become yours

D.

They no longer have to try as hard to win business.

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Question # 53

Which of the following characteristics are typical of a partnership approach relationship between a buyer and supplier?

    Win:Lose (distributive) style negotiations

    Joint key performance indicator (KPI) measurement

    Definitive contract end period

    Transparent information sharing

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 4 only

D.

2 and 4 only

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Question # 54

Which of the following statements are true regarding the characteristics of a restricted market? Select TWO that apply.

    The marketplace is heavily regulated by Governments and legislation

    Existing suppliers within the marketplace offer excellent services

    There are many suppliers already in operation within the marketplace

    High financial investment is required to enter the marketplace

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 4 only

D.

2 and 4 only

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Question # 55

The purpose of supplier pre-qualification is to identify suppliers that have the financial stability to assist in continuous supply. Is this statement TRUE?

A.

Yes, because profitability ratios are always used to determine the most suitable potential supplier

B.

Yes, although the sustainability of supply should be determined by considering other factors

C.

No, financial stability can be determined by accountants only

D.

No, the most important aspect of determining supplier suitability is by trial orders

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Question # 56

Which of the following are typical drivers for a partnership between the buyer and the supplier? Select the THREE that apply.

A.

The buyer has a high spend with the supplier

B.

There are many suppliers in the market

C.

The product is critical for the buyer

D.

The product is a commodity

E.

The product is technically complex

F.

The supplier provides the product to a buyer’s competitor

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Question # 57

A competitor develops an alternative type of vacuum cleaner to one produced by your organization. Is this an example of the threat of substitutes, one of the five forces of competition described by competitive forces theory?

A.

Yes, customers may switch to alternative products

B.

Yes, there are no barriers to entry; it is an oligopoly

C.

No, it does not serve the same purpose

D.

No, it is a threat from a new entrant to the market

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Question # 58

A manufacturing company which produces showers struggles to get hold of a certain part called a mixer valve. It is impossible to make the showers without the mixer-valve and there is only one supplier in the market that produces them. The good news is they aren't very expensive to buy. What type of supplier is the supplier of mixer valves?

A.

leverage

B.

strategic

C.

routine

D.

bottleneck

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Question # 59

A garden centre has recently purchased some lollypop sticks to use as plant labels. The staff have written the name of the plant on the lollypop stick and put it next to the plant. This helps them identify which plant is which. However, after a couple of weeks, the lollypop sticks have become mouldy and the writing has faded. Staff are now struggling to identity their plants. The Manager of the garden centre is considering returning the lollypop sticks and asking for a full refund as they were not fit for purpose. Can the Manager do this?

A.

Yes- the lollypop sticks have gone mouldy- this is unacceptable

B.

Yes- so long as the manager kept the receipt

C.

No- as this was not the lollypop sticks intended purpose

D.

No- the manager cannot prove that the product is faulty

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Question # 60

A company is relocating its manufacturing base to a low-cost country and is considering a partnership with a local supplier for its key components rather than a tender process. Although there are some concerns regarding confidentiality and component competitiveness, the procurement director is recommending a partnership strategy to the board of directors. The recommendation is based on a range of advantages including, but not limited to, gaining local market knowledge. Is this a valid recommendation?

A.

No, because confidentiality risk will be higher in a partnership

B.

Yes, as intellectual property costs will be lower in a partnership

C.

No, local market knowledge is guaranteed in a tender process

D.

Yes, as investment costs can be shared in a partnership

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Question # 61

Which of the following relationship types would you consider using for a Main Contractor on a building construction project, who will be responsible for co-ordinating the activities of other suppliers?

A.

partnership

B.

transactional

C.

closer tactical

D.

co-destiny

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Question # 62

Early Supplier Involvement can be described as a collaborative relationship between a buyer and a supplier to develop a new project. Handfield’s model describes four different levels of supplier involvement ranging from none to ‘black box’ (which is when the design is primarily driven by the supplier. What other level features on this model?

A.

Blue Box – when the buyer creates the product without input from the supplier

B.

Red Box- when the supplier provides legal advice to the buyer on areas such as copywrite

C.

White Box – when there is informal integration and the buyer consults with a supplier on a design

D.

Grey Box – when the involvement is buyer driven

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Question # 63

Fashion buyer Kamal Sumai is working closely with a key overseas supplier and is monitoring and forecasting cost volatility within the fabric market. Kamal has decided it is the right time to raise a purchase order with his supplier, for a greater quantity of fabric than he currently needs. Kamal is attempting to avoid an imminent pricing increase. What is this tactic known as?

A.

Hedging buying

B.

Forward buying

C.

Derivative buying

D.

Spot buying

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Question # 64

A buyer should concentrate their efforts on managing the start and onboarding stage of a supplier relationship by ...

    Keeping all information and plans confidential from the supplier

    Pre-qualifying and assessing the supplier's capability

    Focusing solely on the buying organisation's goals

    Building a positive and trusting relationship

A.

1 and 2

B.

1 and 3

C.

3 and 4

D.

2 and 4

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Question # 65

According to Michael Porter, what is procurement?

A.

a support activity which provides a source of competitive advantage

B.

a primary activity which provides a source of competitive activity

C.

a primary activity which provides value for money

D.

a secondary activity which provides value for money

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Question # 66

Polly Manufacturing is a company which manufactures bicycle parts. It has several factories around the country and is one of the leading suppliers of wheels, bells and pedals. Which of the following is Polly Manufacturing likely to outsource? Select TWO options.

A.

Manufacturing of all bicycle parts

B.

Manufacturing of bells only

C.

Facilities Management

D.

Cleaning

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Question # 67

A ‘synergy’ within a partnership can lead to what?

A.

Poor performance

B.

Increased costs

C.

Miscommunications

D.

Greater creativity

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Question # 68

Mendelow’s Stakeholder Matrix categorises stakeholders into four groups and provides insight into how these stakeholders should be managed. What is a limitation to using this Matrix to categorise stakeholders?

A.

Nowadays, Stakeholders fall into more than four categories

B.

The Matrix doesn’t consider the power these stakeholders have

C.

The Matrix doesn’t consider whether the stakeholder is for or against the activity

D.

The categories are hard to remember

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Question # 69

Which of the following documents would you expect a supplier to submit as part of a Request for Proposal? Select THREE

A.

Full pricing information

B.

Liquidity Ratio

C.

Risk Assessments

D.

Method Statements

E.

Gearing Ratio

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Question # 70

Kyle Crant is a procurement director at ATSS Ltd and has introduced a new policy within the procurement function. The policy requires the procurement function to obtain quotations from multiple suppliers if a contract is worth over £10,000. What is the primary aim of this policy?

A.

To ensure value for money is achieved

B.

To allow procurement to select the lowest price

C.

To enable a reduction in competition

D.

To deliver an agile process

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Question # 71

Kinky Boots Ltd provides high heeled shoes in large sizes. Their target market are Drag Queens. There are a couple of rival shoe manufacturers in this market and Kinky Boots Ltd offer the cheapest high heels. What strategy is Kinky Boots Ltd employing in terms of competitive advantage?

A.

cost leadership

B.

differentiation

C.

cost focus

D.

differentiation focus

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Question # 72

Which of the following would be the most likely driver for a manufacturing organisation to consider partnership sourcing?

A.

The marketplace is stable and costs are decreasing

B.

To increase the number of suppliers

C.

Product life cycles are shortening

D.

Raw material prices are reducing

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