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 C9560-656 Dumps with Practice Exam Questions Answers

Questions: 119 questions

Last Update: Jan 29, 2023

IBM Certification Exam C9560-656 has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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C9560-656 Questions and Answers

Question # 1

What is a valid status sequence for a Response Plan?


Draft> Active > Inactive> Active


New> Active> Inactive > Revised


Draft> Pending > Active> Inactive


New> Pending> Active > Revised

Question # 2

IBM SmartCloud Control Desk V7.5 provides new user interlaces of simplified and expert for the Service Requests, Incidents, and Changes applications. How can user access to the desk agent simplified view be revoked?


set the global system property desk.agent.sdadeskagent to 0


set the global system property desk.agent.simplified.view to FALSE


uncheck the Show Desk Agent Simplified View application option in the User Security application


uncheck the Show Desk Agent Simplified View application option in the Security Groups application

Question # 3

Where can a user with proper privileges go to remove the My Requests section from the Self Service Center application?


the System Properties application


the Application Designer application


the configuration file for Self Service Center


the Self Service Center Configuration application

Question # 4

What is the purpose of the Automation Scripts application?


to generate scripts and compile Java files to automate routine tasks


to generate scripts and compile Java files to automate data importation


to implement scripts to automate routine tasks without having to recompile Java files


to implement scripts to automate data importation without having to restart the server

Question # 5

What is the purpose of the Update Tool with Service Catalog optional content?


It is used to install the optional content after the IBM SmartCloud Control Desk V7.5 implementation.


It is used to uninstall the optional content after the IBM SmartCloud Control Desk V7.5 implementation.


It can be used to modify the service content data to reference a different organization, site, set, and vendor.


It can be used to add the additional Service Catalog process content available from the Integrated Service Management Library.