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When using the Load Data and Transform Map process, what is the Mapping Assist used for?
What are the four knowledge workflows available in the ServiceNow base instance?
Buttons, form links, and context menu items are all examples of what type of functionality?
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?
There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces
Which one of the following statements applies to a set of fields when they are coalesced during an import?
Knowledge Base Search results can be sorted by which of the following? (Choose three.)
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?
What module in the Service Catalog application does an Administrator access to begin creating a new item?
On the Cl Dependency View, what enables you to trace from an infrastructure item, like a Server, to the Services that are dependent on that Server?
When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?
What table acts as a staging area for records imported from a data source?
What is used to determine user access to knowledge bases or a knowledge article?
What options can you see, when you fight click on a Cl, from the Cl dependency view map?
Choose 3 answers
While on an Incident record, how would you add a Tag for "Special Handling" to the record?
A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?
Choose 3 answers
When you seta policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?
Which feature helps to automatically allocate a critical, high priority, service request to the appropriate assignment group or team member?
What Service Catalog feature do you use to organize items into logical groups?
What section on a task record would you use to see the most recent update made to a record?
Access controls are evaluated in this order:
1. Match object against table ACL
2, Match the object against field ACL
Within step 1 above, what order are the table ACLs evaluated?
You have heard about a new application released by SericeNow, You want to try it out, to-see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands-on experience with the new application?
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
When moving multiple update sets at one time, what might you do to facilitate the move?
Which tool is used to define relationships between fields in an import set table and a target table?
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
Which of the following are not included in an Update Set, by default? (Choose four.)
What are three security modules often used by the System Administrator? (Choose three.)
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
TESTED 07 Feb 2023