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CIS-SAM Questions and Answers

Question # 6

Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.

A.

True

B.

False

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Question # 7

By default, which ServiceNow role can only view reconciliation results?

A.

sam_reconcile_user

B.

sam_user

C.

sam_viewer

D.

sam_cmdb_user

E.

sam_manager

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Question # 8

By default, which ServiceNow role can run on-demand reconciliation?

A.

sam_user

B.

sam_reconcile_user

C.

sam_cmdb_user

D.

sam_admin

E.

sam_manager

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Question # 9

Which catalog provides a listing of goods offered or available by a third party?

A.

Service Catalog

B.

Model Catalog

C.

Item Catalog

D.

Vendor Catalog

E.

Product Catalog

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Question # 10

For products monitored by System Center Configuration Manager (SCCM), what usage data point(s) are imported for reclamation analysis?

A.

Number of Times Used

B.

Average Use Time

C.

Last Used and Total Usage Time

D.

Last Used Only

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Question # 11

If a value from an import does not exist in ServiceNow and the import should not create a new record, which option should be selected?

A.

Reject

B.

Create

C.

Delete

D.

Ignore

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Question # 12

Which of the following SAM roles has permission to grant a user the script writing capability?

A.

discover_admin

B.

sam_admin

C.

sam_developer

D.

asset

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Question # 13

Software reclamation is integrated with which of the following to automate the process of uninstalling software from devices and reclaiming those software rights?

A.

Integrated Risk Management

B.

HR Management

C.

Client Software Distribution

D.

Incident Management

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Question # 14

What role must be granted in order to create new reports that could be viewed by other people?

A.

Report Creator [Report_Creator]

B.

Report Publisher [report_publisher]

C.

ITIL [itil]

D.

Global Report User [report_global]

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Question # 15

When are discovery models created?

A.

Manually created

B.

Automatically created during discovery

C.

When SAM Plugin is enabled

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Question # 16

What is the purpose of an external audit?

A.

To ensure your users are not running any blacklisted software

B.

To determine compliance with internally-defined vendor processes

C.

To determine compliance with signed vendor agreements/contracts

D.

To ensure your entitlements do not exceed your allocations

E.

To determine compliance with licensing agreements regarding who, how, and when freeware software is being used

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Question # 17

By default, which persona is responsible for loading asset management data from integrations and discovery tools into SAM Pro?

A.

ServiceNow process owner

B.

SAM manager

C.

SAM administrator

D.

ServiceNow administrator

E.

SAM user

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Question # 18

What is the definition of Partially Normalized?

A.

A discovery model normalized based on publisher field alone.

B.

The software discovery model has not yet completed its run through the normalization process.

C.

A discovery model was normalized based on publisher and product fields only.

D.

A discovery model was normalized based on publisher, product, version fields.

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Question # 19

To run an on-demand reconciliation, which module would you navigate to?

A.

Software Asset > Discovery > Run Reconciliation

B.

Software Asset > Reconciliation > Run Reconciliation

C.

Software Asset > Discovery > License Workbench

D.

Software Asset > Reconciliation > License Workbench

E.

Software Asset > Reconciliation > Run License Position Report

F.

Software Asset > Discovery > Run License Position Report

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Question # 20

ServiceNow Discovery finds IP-enabled devices and the software that runs on them. It uses a combination of the following methods to explore the devices. (Choose three.)

A.

Agents

B.

Signature files

C.

Patterns

D.

Probes

E.

Sensors

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Question # 21

When creating a reportable bar graph view of License Metrics, you can use which of the following options to refine how you view license metric data?

A.

‘Group by’ or ‘Stacked by’

B.

‘Group by’ and ‘Stacked by’

C.

‘Stacked by’

D.

‘Group by’

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