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 Salesforce-AI-Specialist Dumps with Practice Exam Questions Answers

Questions: 94 questions With Step-by-Step Explanation

Last Update: Nov 11, 2024

Salesforce-AI-Specialist Question Includes: Single Choice Questions: 94,

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Salesforce-AI-Specialist Questions and Answers

Question # 1

Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also

wants to keep a human in the loop to be considered in their AI strategy.

Which prompt template type should the AI Specialist recommend?

A.

Sales Email

B.

Field Generation

C.

Record Summary

Question # 2

What is an AI Specialist able to do when the “Enrich event logs with conversation data" setting in Einstein Copilot is enabled?

A.

View the user click path that led to each copilot action.

B.

View session data including user Input and copilot responses for sessions over the past 7 days.

C.

Generate details reports on all Copilot conversations over any time period.

Question # 3

A sales rep at Universal Containers is extremely busy and sometimes will have very long sales calls on voice and video calls and might miss key details. They are just starting to adopt new generative AI

features.

Which Einstein Generative AI feature should an AI Specialist recommend to help the rep get the details they might have missed during a conversation?

A.

Call Summary

B.

Call Explorer

C.

Sales Summary

Question # 4

Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot.

How should the AI Specialist monitor Copilot's usability and the assignment of actions?

A.

Run a report on the Platform Debug Logs.

B.

Query the Copilot log data using the metadata API.

C.

Run Einstein Copilot Analytics.

Question # 5

Universal Containers (UC) noticed an increase in customer contract cancellations in the last few months. UC is seeking ways to address this issue by implementing a proactive outreach program to

customers before they cancel their contracts and is asking the Salesforce team to provide suggestions.

Which use case functionality of Model Builder aligns with UC's request?

A.

Product recommendation prediction

B.

Customer churn prediction

C.

Contract Renewal Date prediction