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C_C4H520_02 Questions and Answers

Question # 6

What are some of the main security characteristics of the SAP Field Service Management mobile app? Note: There are 2 correct answers to this question.

A.

Advanced perimeter security

B.

SSL-secured communication

C.

Full backup protection of customer data

D.

OAuth token for login-free access

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Question # 7

What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM? Note: There are 3 correct answers to this question.

A.

Enter value list mappings for product types.

B.

Check the list of the existing known limitations.

C.

Ensure that the SAP Field Service Management system version is supported.

D.

Maintain code list mappings for service call types.

E.

Validate the RFC destination and IDoc setup.

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Question # 8

What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

A.

Notification

B.

Frequency

C.

Condition

D.

Order

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Question # 9

Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.

A.

Data transfer object (DTO)

B.

Object type

C.

Sample chart

D.

Query

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Question # 10

Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.

A.

Self-service

B.

In-house repair

C.

Service fulfillment

D.

Contact center

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Question # 11

Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

A.

Can only be defined for mobile screens

B.

Can be used for field validation expressions

C.

Able to display custom translations

D.

Can define color coding

E.

Used to display, hide, sort, and group fields

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Question # 12

Which report template can you use to visualize the time, material, and expenses linked to an activity?

A.

Time and Material Journal

B.

Service Checkout

C.

Service Call

D.

Checklist

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