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PEGAPCDS86V1 Questions and Answers

Note! Following PEGAPCDS86V1 Exam is Retired now. Please select the alternative replacement for your Exam Certification. The new exam code is PEGACPDS88V1

PEGAPCDS86V1 Questions and Answers

Question # 6

What is the most accurate description of proactive retention?

A.

Anticipates potential customer churn

B.

Enables the business to reduce the number of credit risk customers

C.

Enables business to respond to customers when they contact a call center

D.

Simplifies the process of retaining customers

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Question # 7

The implementation of Next-Best-Action must involve

A.

inclusion of third party predictive models

B.

defining a prioritization formula using contact policies

C.

building a product catalog

D.

defining business issue and group hierarchy

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