A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant
must receive the results of a credit check.
How do you configure the case types to reflect their relationship?
Which two of the following options are benefits of using skin inheritance ? (Choose Two)
Which of these rule types can be used in a flow to direct the processing of a case? (Choose Two)
You have a cleaning service booking application, CleanApp.You are creating a local data type, HomeCleaningPackages, and you want to leverage an existing data class, CleanApp-Data-CleaningPackages. When defining your data type, which option would you choose for asset reuse ?
You have created a new report that contains a list of resolved expense reports by approver. Columns include Expense #, Expense Amount, Approved (Y/N), Resolution Date, Comments, and Approver ID. The finance manager wants you to display each Approver ID in a row, Beneath each approver, you must list the expenses Expense Amount, Resolution Date, Approver ID, and Comments.How do you configure the report? (Choose One)
Consider this business use caseiTo place an online order, a customer provides their personal details such as full name and address. The customer can search for,and select items to order. After the order is placed, it is processed by the Accounts Payable department. The order is then sent to the Fulfillment center where the order items are packaged and shipped to the customer. The customer may cancel the order at any time. Now consider this case life cycle design:
An airline has the following requirement:
A passenger requiring a service animalmust document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a serviceanimal.
How do you configure the case life cycle to meet this requirement?
An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance byusing a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
In a job application case, a hiring manager needs to receive an automatic email notification when the case reaches a Collect Work Sample assignment. How would you configure this correspondance requirement ?
A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third columns displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images. What three configurations steps would you take to support this requirement ? (Choose three)
Your organization has a standard loan request report that contains columns for loan ID, loan officer, work
status, and a loan creation date. A manager requests a report that includes only loans created in the previous
quarter and do not have a status a New. How would you configure the report filter to support this requirement ?
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.
A home loan application requires application the legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of thereservation updates accordingly.
How do you satisfy this requirement?
Consider the following scenario:
An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name thestep where the request is sent to the manager?
Select each application design requirement on the left and drag it to the appropriate design approach on the right.