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PEGAPCBA86V1 Questions and Answers

Note! Following PEGAPCBA86V1 Exam is Retired now. Please select the alternative replacement for your Exam Certification. The new exam code is PEGAPCBA87V1

PEGAPCBA86V1 Questions and Answers

Question # 6

A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant

must receive the results of a credit check.

How do you configure the case types to reflect their relationship?

A.

Make credit check a child case of credit card request.

B.

Make both loan request and credit check top cases.

C.

Make credit card request a child case of credit check.

D.

Make credit check a spin-off case of credit card request.

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Question # 7

Which two of the following options are benefits of using skin inheritance ? (Choose Two)

A.

Child skins can reuse mixin and formats from other child skins with the same parent

B.

Child skins only need to customize in the parent skin

C.

Standard styles created in a parent skin are easier to maintain

D.

In order to maintain consistency, child skins cannot modify format and mixins from the parent skin

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Question # 8

Which of these rule types can be used in a flow to direct the processing of a case? (Choose Two)

A.

Assignment

B.

Flow Action

C.

Integrator

D.

Transformer

E.

When

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Question # 9

You have a cleaning service booking application, CleanApp.You are creating a local data type, HomeCleaningPackages, and you want to leverage an existing data class, CleanApp-Data-CleaningPackages. When defining your data type, which option would you choose for asset reuse ?

A.

CleanApp UI Pages class

B.

Organization data class

C.

CleanApp Work class

D.

Implementation data class

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Question # 10

Where is a When rule referenced when called from a flow? (Choose One)

A.

Assignment

B.

Decision

C.

Service Level

D.

Connector

E.

Fork

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Question # 11

You have created a new report that contains a list of resolved expense reports by approver. Columns include Expense #, Expense Amount, Approved (Y/N), Resolution Date, Comments, and Approver ID. The finance manager wants you to display each Approver ID in a row, Beneath each approver, you must list the expenses Expense Amount, Resolution Date, Approver ID, and Comments.How do you configure the report? (Choose One)

A.

Summarize the Approver ID column.

B.

Group by the Approver ID column.

C.

Sort the Approver ID column.

D.

Filter by the Approver ID column.

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Question # 12

Consider this business use caseiTo place an online order, a customer provides their personal details such as full name and address. The customer can search for,and select items to order. After the order is placed, it is processed by the Accounts Payable department. The order is then sent to the Fulfillment center where the order items are packaged and shipped to the customer. The customer may cancel the order at any time. Now consider this case life cycle design:

A.

valid because they represent a transfer of the case from one part of the organization to another.

B.

not valid because the Cancellation stage should be part of the primary flow.

C.

not valid because there are not at least 5 primary stages.

D.

valid because the names used to describe the stages do not use a verb+noun naming convention

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Question # 13

An airline has the following requirement:

A passenger requiring a service animalmust document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a serviceanimal.

How do you configure the case life cycle to meet this requirement?

A.

Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.

B.

Create a child case for service animalaccommodation to automatically resolve unless the passenger requires the accommodation.

C.

Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.

D.

Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process.

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Question # 14

Adding instructions to a strep____________________________

A.

instructs an architect how to build the step

B.

describes to an end user what should be done in a step

C.

describes the business value of the step

D.

defines what a step should do

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Question # 15

An accident claim case creates a vehicle claim case for each vehicle involved in an accident.

Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

A.

Add a waitstep to the accident claim case to wait until all vehicle claims have a status of Resolved.

B.

Add each vehicle claim as a child case of the accident claim.

C.

Add an optional process to pause the accident case until the vehicle claims are paid.

D.

Add a parallel process for vehicle claims in the accident claim resolution stage.

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Question # 16

A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance byusing a call center while more experienced customers prefer using the online company forum.

Which three of the following statements are true? (Choose Three)

A.

New customer obtains troubleshooting assistance by using a call center is a microjoumey

B.

Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey

C.

New customer obtains troubleshooting assistance by using a call center is a journey

D.

Experienced customer obtains troubleshooting assistance by using the online forum is a journey

E.

Customer obtains troubleshooting assistance is a journey

F.

Customer obtains troubleshooting assistance is a microjoumey

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Question # 17

In a job application case, a hiring manager needs to receive an automatic email notification when the case reaches a Collect Work Sample assignment. How would you configure this correspondance requirement ?

A.

Add a SendCorrespondance local action to the assignment

B.

After the assignment, add a SendEmail SmartShape

C.

Enable assignment notifications for the case type

D.

Before the assignment, add a SendEmail SmartShape

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Question # 18

A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third columns displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images. What three configurations steps would you take to support this requirement ? (Choose three)

A.

Set the activity name column to primary importance

B.

Set the check box to secondary importance

C.

Set the image column to other importance

D.

Set the activity name and check box columns to primary importance

E.

Set the check box to primary importance

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Question # 19

Your organization has a standard loan request report that contains columns for loan ID, loan officer, work

status, and a loan creation date. A manager requests a report that includes only loans created in the previous

quarter and do not have a status a New. How would you configure the report filter to support this requirement ?

A.

Create two conditions : work condition equals New OR Creation Date does not equal Previous Quarter

B.

Create two conditions : work status does not equal New AND Creation Date is equal to Previous Quarter

C.

Create one condition : work status does not equal New where Creation Date is equal to Previous Quarter

D.

Create two conditions : work status does not equal New AND Creation Date is less than current Quarter

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Question # 20

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.

To meet this requirement, you must set the____________. in the service level to five days.

A.

deadline

B.

priority

C.

urgency

D.

goal

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Question # 21

A home loan application requires application the legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

A.

Apply business logic to route a single assignment in the correct order.

B.

Create an approval process for each manager in parallel.

C.

Route an assignment to a work queue where both roles have access.

D.

Create an approval step with cascading approval.

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Question # 22

A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of thereservation updates accordingly.

How do you satisfy this requirement?

A.

Configure a calculation for the total cost held.

B.

Configure a validate condition for the total cost field.

C.

Configure a field group list for all the room types.

D.

Configure awhen condition for the total cost field.

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Question # 23

Consider the following scenario:

An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.

How do you name thestep where the request is sent to the manager?

A.

Manager Approves Request

B.

Approve Employee Request

C.

Request Approval

D.

Review Request

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Question # 24

Select each application design requirement on the left and drag it to the appropriate design approach on the right.

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