Summer Sale - Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: dpt65

PMP Questions and Answers

Question # 6

A project manager has recently taken over a project and notices that a client team member often halts progress due to a lack of understanding of some project elements. The former project manager gave the

new project manager a complete list of people to communicate with, and this client team member is not on it.

What should the project manager do?

A.

Submit a change request to cover extra hours associated with project meetings.

B.

Speak with the client team member about the continuous delays during project meetings.

C.

Update the communications matrix to ensure that client team member is included.

D.

Increase the project meeting frequency and duration to allow for the extra work required.

Full Access
Question # 7

A project manager is asked to negotiate between two team members who frequently have misunderstandings in order to reach an agreement that will advance the project. What should the project manager to?

A.

Encourage a positive ongoing relationship between both of the team members.

B.

Coach and mentor the team members to build consensus and to resolve the ongoing conflict.

C.

Organize a team-building event to improve the morale among team members.

D.

Establish common ground through collaboration and understanding the team members’ needs.

Full Access
Question # 8

A project manager has been managing a project for several months when an issue that had not been registered as a risk appeared. This issue may have a big impact on the

project.

What should the project manager do?

A.

Hold a meeting with the project team and relevant stakeholders to agree on the best way to manage the issue.

B.

Inform the sponsor that the issue has arisen and that the project's success may be uncertain.

C.

Avoid managing the issue as it was not registered as a risk for the project and there is no planned response to it.

D.

Delay the project until the issue is addressed and no longer presents as a risk to the project.

Full Access
Question # 9

A project manager held a meeting and framed the project schedule. A critical stakeholder, who was not consulted at the time of theschedule discussion, complained that the published dates are not agreeable due to a prescheduled task for another assignment.

What should the project manager do first?

A.

Reach out to the project sponsor and request additional resources.

B.

Analyze the root cause of the issue and update the communications management plan.

C.

Organize a new schedule framing meeting with the critical stakeholder to obtain input.

D.

Discuss with the project sponsor and create a new project schedule.

Full Access
Question # 10

After the merger of two large companies, a project manager is assigned to a project. The company hires a consultant to ensure best practices are being used in information security. During an iteration, the consultant requests changes to a software component, claiming that it is not meeting market requirements.

What should the project manager do?

A.

Cancel the iteration and add the requested changes.

B.

Continue the iteration and add the requested changes.

C.

Continue the iteration and review the change with the customer.

D.

Cancel the iteration and meet with the product owner.

Full Access
Question # 11

A project manager acquired information from the market that would reduce the business value being delivered by an ongoing project. Based on that information, the project manager believes the project shouldbe stopped.

How should the project manager handle the situation?

A.

Have a discussion with the project sponsor and cancel the project.

B.

Have a discussion with the sponsor and recommend the project business value be reassessed.

C.

Remove the items no longer applicable from the backlog and present the backlog to the project team.

D.

Continue working on the defined scope and review the risk matrix.

Full Access
Question # 12

In a weekly status meeting with the client, the project manager asks each team member to present how their deliverables are impacting the

customer's final product requirements. Which leadership skill is the project manager applying?

A.

Ensuring that expectations are clear

B.

Maintaining team spirit and cooperation

C.

Focusing on the important things

D.

Having a holistic and systemic view

Full Access
Question # 13

A project team is having difficulties understanding technical details regarding requirements. The information was not initially provided by the customer, butthe information is critical in the current iteration for clarification on how tasks need to be accomplished.

How should the project manager approach this situation?

A.

Educate the customer and have them participate in daily standup meetings. ®

B.

Request that the customer reviews and clarifies feature definitions for the current sprint.

C.

Send a burndown chart of the current sprint to the customer and seek clarifications.

D.

Schedule weekly meetings and product reviews with the customer to clarify requirements.

Full Access
Question # 14

A project manager who takes over halfway through a project determines that the cost performance index (CPI) is 0.65. A detailed audit identifies that the project cost was analogously estimated, and the auditteam thinks that something was missing in the way the estimates were done.

What should have been done to avoid this problem?

A.

Used bottom-up estimating

B.

Utilized three-point estimates

C.

Included lessons learned from past projects

D.

Validated the schedule performance index (SPI) to evaluate deviation

Full Access
Question # 15

A team has been working on a project for several months, but the completion date is unclear because the scope is changing frequently as new knowledge is gained. Some

deliverables have already been completed, but when new stakeholders join the team, they complain that project outcomes are not meeting business goals.

How can the project manager prevent this situation from happening in the future?

A.

Create a detailed work breakdown structure (WBS) and milestone schedule approved by all stakeholders.

B.

Create a prioritized backlog and define iteration review sessions with stakeholders.

C.

Schedule a kick-off meeting for every project phase to share the project management plan with all stakeholders.

D.

Schedule a daily meeting to review team performance and impediments.

Full Access
Question # 16

A project manager is assigned midway through a project. The team members are in different locations across the country and they are unable to meet in-person often. During a status review meeting, one of

the stakeholders highlighted that they were unaware of the status for the project deliverables.

What should the project manager do first?

A.

Request the project team include the stakeholder's details and make sure the project status reports are shared with the stakeholder.

B.

Schedule a meeting with the stakeholder, and include the stakeholder’s needs in the project management plan.

C.

Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan.

D.

Review the communications management plan and verify whether the stakeholder's needs are captured in the project management plan.

Full Access
Question # 17

A customer support team has planned short, iterative cycles for working on customer-reported issues. Recently, there was a surge of high-priority issues that disrupted the original plan, and the team's manageris finding it difficult to manage the progress.

Which approach should the project manager suggest using?

A.

Agile Scrum approach

B.

Spiral approach

C.

Agile Kanban approach

D.

Rapid application development approach

Full Access
Question # 18

A project is nearing completion. The contingency time has been consumed. To ensure that the final deliverables are achieved on time and within budget, the

project manager has asked the team to follow a rigorous process. This is causing some resistance among the team members.

What should the project manager do to address the growing resistance?

A.

Describe to the team members how specific tools and techniques can be used to finish on time.

B.

Convince team members to use a specific methodology to complete the project on time.

C.

Motivate project team members by offering incentives to complete the project on time.

D.

Crash the project schedule and ask project team members to work overtime to meet the new timeline.

Full Access
Question # 19

A project to implement a new online landing platform has started. After the first sprint, the project sponsor requested a change.

What should the project manager do next?

A.

Escalate the change request to the sponsor.

B.

Inform the stakeholders of the change.

C.

Facilitate the update of the product backlog.

D.

Validate the work completed.

Full Access
Question # 20

A project manager is leading a small project with a low budget and a short, tight schedule. Many of the stakeholders are within the

organization and have varying levels of interest.

Which approach should the project manager use with the stakeholders?

A.

Schedule one-on-one meetings with stakeholders to provide project updates.

B.

Provide daily reports to maximize stakeholder communication.

C.

Share all relevant project information with the stakeholders.

D.

Minimize communication until project completion as it will be finished quickly.

Full Access
Question # 21

Drag the interpersonal skill on the left to the correct scenario on the right.

Full Access
Question # 22

A project manager is assigned to work on a large global project. The resources for the project are dispersed among different organizations and countries. After the projectkick-off meeting, the project manager learns that many virtual team members are unable to join the regular project update meetings. Their absence will impact the overallproject schedule.

What immediate corrective action should the project manager take?

A.

Discuss the issue with the virtual team members and revise the communications management plan.

B.

Escalate this issue to the virtual team members’ supervisors.

C.

Add this issue to the risk management plan and take action if it persists.

D.

Discuss the issue with the project sponsors and add this as an issue in the issue log.

Full Access
Question # 23

Aretail chain is evaluating a project to replace payment systems across all its stores in multiple locations. The project does not pass the financial threshold but is alsoexpected to increase marketshare, improve customer services, and retain more customers. The project is planned as a phased implementation, building on learningfromthe retrospectives during each phase.

How should the business increase the value of the project?

A.

Ask the benefits owner to reassess the identified risks that are impacting the outcomes of the financial benefits.

B.

Consult with experts on methods to reduce costs and increase the financial value of the project. ®

C.

Quantify the expected tangible and intangible benefits in the benefits management plan for each phase.

D.

Use a fishbone diagram to find the root cause of the lower financial benefits with the benefits owner.

Full Access
Question # 24

A project manager has been assigned to an education project with the objective of training a workforce in application development. One ofthe deliverables is to provideinternships to the best students in the customer's active projects. However, the customer does not have enough projects in progress right now. The project manager decidesto create several internal projects in order to ensure the internships.

Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose 3)

A.

Influence the client to initiate a new project.

B.

Create a change request with the scope of the new internal projects.

C.

Use the project's contingency budget.

D.

Manage the quality of the delivery.

E.

Create a work breakdown structure (WBS) of the new scope with the internal projects.

Full Access
Question # 25

An experienced project manager is working on a complex hybrid project that has several dependencies with other projects. How should the project manager reduce the risk related to those external

dependencies?

A.

Schedule a daily interproject review to track the progress of each project plan and their dependencies.

B.

Assess consolidated project plans for dependencies, gaps, and continued business value.

C.

Ask the project management office (PMO) to review the project plan dependencies.

D.

Delegate the review of dependencies to the project sponsor and resource manager.

Full Access
Question # 26

A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of their products. A new project

manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process.

What should the new project manager do to address the process improvements?

A.

Understand the context and interdependencies of the process from the team members and then define improvements.

B.

Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework.

C.

Define a ground rule to comply with the quality standard and ask the team members to apply it.

D.

Continue with the process as is, and wait until the next phase to suggest any improvements.

Full Access
Question # 27

How can agile measurements improve upon predictive measurements in cases where the final 10% of a project takes longer than planned?

A.

By scheduling iterative meetings with the product owner to improve project tracking

B.

By reviewing burnup charts to determine the effort required against estimated earned value

C.

By conducting daily standups to more accurately track project deliverables

D.

By focusing on the delivery of incremental working products to the customer

Full Access
Question # 28

A project is being planned to deliver a proof of concept to evaluate technology compatibilities. The business and project stakeholders are having difficulty agreeing on what should be included in the final

product.

What should the project manager do?

A.

Include all stakeholders in the creation of the project charter.

B.

Determine the root cause of their inability to determine the project scope.

C.

Include the technology suppliers in the creation of the business case.

D.

Determine a clear distinction between business and technology benefits.

Full Access
Question # 29

A project manager has been hired to lead a governance consulting project that is in the initial phase. The project manager has been assigned to evaluate the supplier search activity. There are many interested

candidates, including former suppliers and suppliers recommended by the sponsor.

What should the project manager do in this situation?

A.

Evaluate the suppliers based on their experience and skills in similar projects.

B.

Prioritize evaluation of the suppliers recommended by the sponsor.

C.

Evaluate suppliers who have worked successfully with the company before.

D.

Request the contracting area take charge of the supplier evaluation process.

Full Access
Question # 30

project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved,theproject manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables.

What should the project manager review during the management review to ensure the meeting is effective?

A.

The deliverables that are performing well and those that need more work.

B.

Specialized reports created specifically for the meeting as per directions from the project sponsor.

C.

Potential changes to the project's strategy and the feedback from senior executives.

D.

Metrics and key performance indicators (KPIs) that objectively reflect the status of deliverables.

Full Access
Question # 31

A project manager assigned team members to work in pairs on a large amount of technical reports. At times, the project manager noticed that important information was not shared properly among the team.

This has caused delivery delays and, ultimately, the failure to complete the project.

What is the root cause of this issue?

A.

Lack of team member training on documentation planning

B.

Team cohesiveness was lost because team members worked in pairs

C.

Improper assignment of tasks to team member pairings

D.

Incorrect communication techniques applied during implementation

Full Access
Question # 32

A project manager is executing a commercial building project. The project manager discovers that the required building permits have not been obtained. Obtaining the permits will delay the project by 1 month and will cost the project US$35,000. The fine associated with continuing to build without the permits is US$1,000 per day.

What should the project manager do first?

A.

Obtain the permits before continuing the build.

B.

Update the risk management plan.

C.

Review lessons learned from previous projects.

D.

Continue the project while trying to obtain the permit.

Full Access
Question # 33

A project manager in an automotive company is scheduling activities for a complex project Some of the project requirements are fixed and some are flexible Match the items on the left with the methodology on the right that the project manager is using.

Full Access
Question # 34

A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use toupdatethe details and communicate to relevant stakeholders?

A.

Change request

B.

Project schedule

C.

Risk register

D.

Issue log

Full Access
Question # 35

A project team delivered a critical deliverable to the customer. The customer complained that the maintenance manual was not included.

What should the project manager do next?

A.

Review the stakeholder engagement plan.

B.

Add the needed manual and update the risk log.

C.

Review the terms and conditions of the contract.

D.

Submit a change request to include the manual.

Full Access
Question # 36

A project interfaces with other projects that are in the same portfolio but are being developed in international locations. One ofthe international projects hassuggested a tactical change that needs to be implemented in this project.

What should the project manager do next?

A.

Reject the change request since it may negatively impact the project's performance.

B.

Implement the change request as soon as possible to avoid accumulating new scope.

C.

Keep the focus on the priority items while the change goes through the change control process.

D.

Use the team's connections with international colleagues to get early warnings on future changes.

Full Access
Question # 37

During a project's closing phase, the project manager identified that the client did not use one particular service. The client then asks the project manager to informally extend the service beyond the contract

end date. The contract is clear about the expiration of the service.

How should the project manager address this situation in order to close the project?

A.

Issue a change request and activate the formal change control process to address the situation.

B.

Escalate the request to the functional manager to approve the additional service hours.

C.

Deny the request and include it in lessons learned documentation for the next contract renewal.

D.

Accept the client's proposal to use the service until the additional hours are exhausted.

Full Access
Question # 38

As part of a company’s planning effort for team capacity building, the project manager was asked to provide management with a list ofrequired trainings for the project team. What should the project manager do?

A.

Review the project pipeline, identify gaps in competencies for execution, and decide on the needed trainings.

B.

Review the team members’ latest performance, identify gaps in competencies, and decide on the needed trainings.

C.

Review the project schedule and the team members’ performance, and decide on soft skills and related trainings needed for the team.

D.

Review the gaps found during project execution, prepare a list of recommended trainings, and discuss it during a team meeting.

Full Access
Question # 39

A project manager is meeting with the project sponsor regarding a new project. The project manager tells the sponsor that, as part of the communications management plan, a weekly email will be sent with thestatus of the project, so the sponsor can be informed of the progress. The sponsor indicates that the email is not necessary because they will ask for a status update whenever it is needed.

What should the project manager do next?

A.

Ask the project sponsor what sort of information is needed and agree on a frequency for the communication.

B.

Tell the project sponsor that if they prefer to not receive the communication, there is no problem in removing them from the email distribution.

C.

Advise the project sponsor to request a 15-minute meeting, whenever necessary, with prior notification.

D.

Agree to the project sponsor's request, but continue to copy them on the weekly email so they can be informed of progress in case it is needed.

Full Access
Question # 40

A project manager implementing a hybrid project is dealing with multiple stakeholders in a rapidly changing business environment. How should the project manager ensure that the needs of stakeholders are consistently met?

A.

Use iterative life cycles involving stakeholders to enable the team to improve the product end result through successive prototypes.

B.

Identify all the critical stakeholders during project initiation.

C.

Assign one team member to one stakeholder to ensure that the responsible team member is conversant with the needs of the stakeholder.

D.

Add more iterative techniques to improve stakeholder learning.

Full Access
Question # 41

A new project manager is assigned to an ongoing agile innovation project that started 2 weeks ago. After reviewing the project, the new project manager discovered that the previous

project manager was planning to use a predictive approach. The previous project manager planned to present the first major deliverable to the client when the project was completely

finished in 8 months.

What should the new project manager do?

A.

Meet with the team to review the backlog and create small iterations that can deliver incremental value to the client.

B.

Continue working with the predictive approach to deliver the value at the end of the project.

C.

Use a hybrid approach in which agile practices are used but the value is provided to the client at the end of the project.

D.

Submit a change request to the project board to adjust the delivery date to 2 months earlier than planned.

Full Access
Question # 42

A verbal announcement is made that the new team member joining the Scrum team has limited mobility. The scrummaster is aware that some teammembers are unsure how the dynamics of the team will change.

What should the scrum master do?

A.

Create a stakeholder engagement plan.

B.

Design a communications management plan.

C.

Update the team charter accordingly.

D.

Set up a meeting to discuss accommodations the team will have to make.

Full Access
Question # 43

A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager's location. The project has a strict schedule

and budget, and the project manager is concerned about their ability to deliver it.

What should the project manager do?

A.

Plan to have the agile resources temporarily relocate to the project manager's location.

B.

Advise the sponsor that the project will be delayed as agile training will be required.

C.

Engage the agile resources through video conferencing on a daily basis.

D.

Request a budget extension to get local resources experienced in agile.

Full Access
Question # 44

A new development project is about to start, and the project manager knows that a high-profile customer makes very specific and frequent requests in all sprints. This projectwill demand contract coordination with third parties, and the project manager must find a better way to manage customer and partner expectations.

What strategy should the project manager use?

A.

Specify the scope and features to be deployed in the contract clearly.

B.

Change the marketing and product management definitions to meet stakeholder needs.

C.

Focus on the implementation of a software as a service (SaaS) solution for the customer.

D.

Work very closely with the customer and third parties to meet their needs.

Full Access
Question # 45

A project presently in the testing stage is nearing the closing phase, which will transition the completed project to the company’s operations support team. However, many new members have just been added

to the operations support team who are not familiar with the project and the project's acceptance is now at risk.

What should the project manager do to mitigate this transition risk?

A.

Request the steering committee to authorize an early project deployment (i.e., a “beta” transition release) and engage the operations support team in the early release.

B.

Request the steering committee to reevaluate the feasibility of transitioning and closing the project given the personnel changes on the operations support team.

C.

Request the steering committee to train only the selected operations team members who are familiar with the project and then train the new team members separately.

D.

Request the steering committee to exclude the new team members during the transition and train the new members after the planned transition is completed.

Full Access
Question # 46

An agile project has a documented list of requirements prioritized in high, medium, and low categories. The project team has expressed that it is difficult toknow what to work on next as so many items are listed as high priority.

What should the project manager recommend?

A.

Ask the team to prioritize the high-priority items based on what they feel is a logical sequence to build.

B.

Ensure the product owner determines the priority based on a product roadmap, release plan, and iteration plan.

C.

Discard the current categorization of requirements as "high, medium, and low" and prioritize numerically.

D.

Ask the team to prioritize the high-priority items based on the release plan and what allows for testing most effectively.

Full Access
Question # 47

A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team member'sdeliverables do not meet the requirements.

What should the project manager do first?

A.

Discuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding.

B.

Meet with the project team to explain that noncompliant deliverables must be reworked and submitted immediately to avoid project delays.

C.

Schedule time with the project sponsor to inform them that the project schedule is slipping due to the time it will take to rework the deliverables.

D.

Assemble the project team via conference call to tell them that disciplinary action will be taken if any more noncompliant deliverables are submitted.

Full Access
Question # 48

A project manager is leading a project in an organization that has a functional structure. The project manager has been informed by the team that the tasks related to the

purchase of services are taking too long, as the purchasing department has other priorities.

What should the project manager do?

A.

Ask the project team to keep developing other tasks that do not depend on the purchase of services.

B.

Request that the purchasing tasks be outsourced through an existing purchasing vendor.

C.

Meet with the purchasing manager to find the source of the delays and agree on a purchasing schedule.

D.

Modify the project schedule to accommodate the delays in the purchase of services.

Full Access
Question # 49

Team members of a new scrum team are skilled and excited about the project, despite never having worked together before. The project leader requested an offsite team building activity to talk about the project and get familiar with each other, but the activity was not approved by the sponsor who is trying to save money. The project leader believes it is important to hold a team building activity to bring the team together.

What should the project leader do?

A.

Explain the financial constraint and ask each team member to pay their own share for the event.

B.

Use the office facilities and support to organize an interactive event for the team members in-house.

C.

Tell the team that the event will be handled at the end of the project due to current financial constraints.

D.

Bypass the event because the team members’ seniority is enough to engage without further activities.

Full Access
Question # 50

vendor informed the project manager that a critical resource will be on a long leave of absence. The project team reviewed the pending vendor deliverables and identified

an alternative solution, but the solution will incur an additional cost. The project is currently on schedule and slightly under budget.

What should the project manager do next?

A.

Perform a cost-benefit analysis.

B.

Implement risk responses.

C.

Perform Integrated Change Control.

D.

Request a replacement resource.

Full Access
Question # 51

A new building project is in the middle of its life cycle. The municipality informs the project manager that due to new regulations, the parking lot around theproject has to accommodate twice the number of cars than was initially planned.

What should the project manager do next?

A.

Assess the impact of the required change and consult with the executive sponsors to determine the best course of action.

B.

Have the company's lawyers write to the municipality and reject the change as it was not part of the scope approved by the municipality.

C.

Request the project sponsor to fund this change as it is a new regulation, then order the materials in order to start working.

D.

Ask the designers to start designing a solution for this new requirement while the project is running and determine the funding for this change.

Full Access
Question # 52

An agile project team is creating an enterprise workflow system for a company. One of the project team members, who is the system design architect, keeps receiving telephone calls from the users who are

asking questions about the system. The calls are impacting the architect's daily work schedule.

What should the project manager do?

A.

Revise the backlog and assign stories to another team member to reduce the architect's workload.

B.

Include user training materials as part of the project deliverables so that users can receive self-help.

C.

Ask the system architect to write up a self-help manual so that the users can resolve the questions by themselves.

D.

Ask the users to send emails instead of calling so that the system architect can reply when they areavailable.

Full Access
Question # 53

A project scope was developed with numerous assumptions. During the execution phase, the assumptions changed, which has jeopardized the planned business value of the project.

What should the project manager do next?

A.

Deliver what was planned in the project management document according to the specifications.

B.

Update the assumptions log and change log, and implement the change control process.

C.

Inform the client that the project cannot meet the project timeline and additional costs will be incurred.

D.

Report on the changed assumptions to the project sponsor and seek support to prioritize the change requests.

Full Access
Question # 54

A system migration project is in its closing stage. The project manager is being pressured to close the project. The project manager communicated to allstakeholders; however, the last department to migrate indicated that they have not received the notification.

What should the project manager do?

A.

Report the issue during the next status meeting at the end of the week.

B.

Escalate the issue to the project sponsor and upper management.

C.

Close out the project and tell the manager to open a service desk ticket.

D.

Log the issue and assign it to the project team member(s).

Full Access
Question # 55

A project manager who is new to an organization observes that an approaching deadline is likely to be missed because there have been some delays on theproject due to a lack of resources. What should the project manager do next?

A.

Escalate the issue to the sponsor and debrief them about the situation.

B.

Review the risk management plan to identify the response strategy.

C.

Review the milestone list to determine which tasks can be fast-tracked.

D.

Organize a team meeting to discuss the next course of action.

Full Access
Question # 56

A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified

the project manager that there is a capacity issue for the team doing the installation.

What should the project manager have done to prevent this situation from happening?

A.

Conducted periodic reviews with the manager on resource availability.

B.

Defined the skill requirements more clearly in the scope statement.

C.

Consulted with the installation team on a regular basis to check for conflicts.

D.

Asked the manager to follow the agreed-upon resource management plan.

Full Access
Question # 57

Some of the team members who are working on a new software tool are in a public space, arguing over a new feature being coded instead of completingthe coding. How should the project manager handle this situation and get the team to complete the task?

A.

Bring the team members to the meeting room to discuss the new feature and to reach a common understanding of the necessary coding.

B.

Contact the human resources (HR) department to tell them there is an argument in a public space and that they need to intervene immediately.

C.

Engage in the conversation in the public space by telling them the expectations of the feature and advise them to return to their workspace.

D.

Listen to the argument from a nearby location to understand the situation, then offer insight into the features when the team is calm.

Full Access
Question # 58

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the

team had difficulty meeting the iteration goals.

How should the project manager handle this situation?

A.

Discuss the issue with the team member's functional manager.

B.

Inform the human resource (HR) department about the issue.

C.

Speak to the team member regarding the need to improve performance.

D.

Allow the project team to discuss the problem with this team member.

Full Access
Question # 59

A project manager is working on a major construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high-speed internet

service since most of the team members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now

use a system running on a conventional dial-up service.

What should the project manager do next?

A.

Meet with management about their decision and ask them to get another project manager.

B.

Agree with management and continue working the project management plan.

C.

Replace some of the team members that work virtually to help the company save money.

D.

Evaluate the impact of this decision and communicate with management.

Full Access
Question # 60

A hybrid project has just deployed, and the project manager is planning project closure with lessons learned workshops. A key stakeholder informs the project manager that

having the Scrum team in the workshops is a waste of time because the project was delivered successfully.

What should the project manager do?

A.

Ask the scrum master to attend the workshops.

B.

Ask the Scrum team members to share retrospectives.

C.

Invite the Scrum team members as mandatory participants.

D.

Invite the Scrum team members as optional participants

Full Access
Question # 61

During the daily standup meeting that is assessing progress against the current sprint, ateam member reports some delayscomponent managed by an external vendor. How should the project manager address the team member's concern?

A.

Implement fast tracking to reduce the impact of the delay on the sprint.

B.

Ask the team member to provide details to address the issue with the vendor.

C.

Update the communications management plan to prevent future reoccurrence.

D.

Ask the team member to resolve the issue independently to minimize further delays.

Full Access
Question # 62

Due to organizational changes, several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised.

What should the project manager do to ensure success of the project?

A.

Escalate the issue to the project sponsor and seek support to keep the original requirements.

B.

Review and prioritize new requirements with stakeholders to determine which change requests are needed.

C.

Emphasize to the new stakeholders that new requirements are not allowed at this stage of the project.

D.

Seek immediate approval to amend the project timeline and budget in order to deliver all new requirements.

Full Access
Question # 63

A project manager is working as a servant leader for a pilot project to adopt agile practices. After three sprints, the teamdemos the product to the mainstakeholders but receives negative feedback about the product's features. The team feels that all the features met the acceptance criteria defined by the

product owner and does not understand what went wrong.

How should the project manager mitigate the product rejection?

A.

Create dedicated sprints to implement feature fixes for the rejected ones.

B.

Engage the main stakeholders in the upcoming sprint review sessions.

C.

Ask the project sponsor to evaluate the assignment of a new product owner. O

D.

Share the product backlog for the main stakeholders to review in advance.

Full Access
Question # 64

A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined,

including a sample machine, and the user interface software that has only a basic specification and a requirement for a user experience design approach.

Which project management approach should the project manager use?

A.

A hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries.

B.

The software development has a high uncertainty level, so an agile approach is recommended for the project.

C.

The deliverables are significantly different, so the project should be split into two projects that are driven by a program.

D.

The scope is well defined; therefore, a predictive approach is straightforward and the hardware and software can by synchronized on the gates.

Full Access
Question # 65

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, theteam is unsure of the available options to remove this obstacle.

What should the project manager do next?

A.

Escalate the issue to the project sponsor.

B.

Move the dependent task to the next iteration.

C.

Guide the team to determine alternatives.

D.

Escalate the issue to the company's IT manager.

Full Access
Question # 66

A project sponsor is promoting the use of a new technology that has not yet been approved. The technology guarantees cost savings and a delivery ahead of schedule. However, the operational support atproject completion is uncertain as the service organization expressed an inability to provide support without approval of the new technology.

What should the project manager do to resolve the conflict?

A.

Acknowledge the lack of approval and focus on a resolution that will benefit the customer.

B.

Maintain and adhere to project plans to ensure the project delivers successful outcomes.

C.

Seek to understand the project stakeholders’ needs in an effort to support the new technology.

D.

Communicate the project's progress to the stakeholders and promote the new technology.

Full Access
Question # 67

A project manager is using an agile approach. During the sprint planning meeting, the product owner flagged a backlog item as high business value and easy to implement.

However, the other team members identified a high dependency between this item and another item that is flagged as low business value and high complexity.

What should the project manager do to support the backlog prioritization?

A.

Facilitate the discussion until the team reaches an agreement about the two items.

B.

Prioritize the item flagged as a dependency with low business value and high complexity.

C.

Prioritize the item flagged as high business value and low complexity for this sprint.

D.

Support the team to move both items to the next sprint when the team will know more

Full Access
Question # 68

One of the team members is always late to the daily standup meeting. What should the project manager do?

A.

Reinforce the ground rules for standup meetings with the entire team.

B.

Schedule the meeting at the end of the day to accommodate everyone.

C.

Speak with the team member directly to reinforce the ground rules.

D.

Ignore the situation since the team member is accomplishing their deliverables.

Full Access
Question # 69

An external project manager is managing the construction of new corporate offices for a large company. The project management plan states that it is

necessary to contract a highly trained external resource to revise and validate an important project component. The client has rejected hiring the external

resource because of the high cost, even though it is within the project budget.

What should the project manager do to resolve this issue?

A.

Hire the resource in order to achieve the project objectives.

B.

Evaluate the consequences and meet with the client to explain the possible scenarios.

C.

Ask the client for a meeting and explain that the task will not be performed.

D.

Try to accomplish the task internally by leveling resources from other projects.

Full Access
Question # 70

A project team is in the planning stage and has prepared a list of activities and completed sequencing the activities. During a review, theteam noted that there is a dependency missing between:

* Test the product

* Release to customer

According to the quality management plan, the product must be tested before being released.

How should the project manager enter this dependency?

A.

Start to start

B.

Start to finish

C.

Finish to start

D.

Finish to finish

Full Access
Question # 71

A project that has to be delivered by the targeted date has been delayed due to an unforeseen risk occurrence. How should the project manager compress the project to ensure the completion date is not

affected?

A.

Reduce the project scope.

B.

Increase the project cost.

C.

Add more project resources.

D.

Fast-track the project.

Full Access
Question # 72

An agile project is running its second iteration out of six. A marketing director, who is a key stakeholder, contacts the project lead for a highlevel report of the project.

What should the project lead do?

A.

Tell the stakeholder that a new report will be produced at the end of the iteration.

B.

Explain to the stakeholder that the key indicators are by iteration.

C.

Ask the product owner to develop the new report based on the iteration information.

D.

Develop the requested report based on the iteration information.

Full Access
Question # 73

According to this burnup chart for the last 7-day sprint, what should the project lead address with the product owner and team?

A.

The team is not meeting the expectations of the product owner.

B.

The product owner should not ask the team to change their sprint commitments.

C.

The teant…the sprint after it has started.

D.

The team should have stopped on day 4 and started a new sprint.

Full Access
Question # 74

During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue?

(Choose three)

A.

Adjust the project management plan to include the changes in scope.

B.

Continue the execution as planned and defer the changes to a future phase.

C.

Highlight the impacts of the changes during the next project meeting.

D.

Schedule a meeting with the customer to align the approach.

E.

Update the relevant project documents with this obstacle.

Full Access
Question # 75

During the final stage of the launch for a new design, team members are having a conflict about some features of the design. What should the project manager do?

A.

Ask the project sponsor to make the decision about the design features.

B.

Call a stakeholder meeting along with team members and seek consensus.

C.

Ask stakeholders to reduce the scope in order to meet project deadlines.

D.

Review the design with the team members and propose a new launch date.

Full Access
Question # 76

A project manager just completed the planning phase when a new stakeholder was assigned to the project. The deliverables were discussed with the customer, but the new

stakeholder is still concerned about the benefits of two of the deliverables.

What should the project manager do next to address this stakeholder’s concerns?

A.

Review the prior analysis results with the stakeholder.

B.

Provide the stakeholder with regular updates on project progress.

C.

Review the benefits realization plan with the stakeholder.

D.

Add the stakeholder to the stakeholder engagement plan.

Full Access
Question # 77

A compliance strategy was created during the planning phase of a project. During execution, the project manager left the organization and another project manager was assigned to the team.

What should the project manager do first to ensure the project is compliant?

A.

Meet with the project sponsor to discuss their compliance concerns.

B.

Review the organizational process assets (OPAs) for compliance topics.

C.

Meet with the team to discuss compliance concerns.

D.

Review the compliance strategy and version history.

Full Access
Question # 78

A project manager has noticed that a critical team member is consistently arguing with a client. This has started to have a negative effect on the meetings.

How should the project manager address this?

A.

Talk to the client privately to highlight the situation.

B.

Remove the project team member from all future meetings.

C.

Recommend a performance improvement plan to the project team member.

D.

Explain the impact of the scenario to the project team member.

Full Access
Question # 79

A project manager is struggling to figure out the performance of the project teams in an agile environment. For the same scope of work, team A has calculated 100 story

points and team B has calculated 125 story points.

Which team is performing better?

A.

Team B as they have calculated more story points than team A.

B.

The team that completes the most stories selected from the sprint backlog.

C.

The team with the least amount of defects in their deliverables.

D.

Team A as they have calculated fewer story points than team B.

Full Access
Question # 80

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, butmanagement wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach.Most of the team memberscomplained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.

Which two actions should the project manager take? (Choose 2)

A.

Interview the most resistant team members to persuade them to try to accept an agile approach.

B.

Meet with management to explain the team's resistance to the agile approach and request that they formally ask the team to implement agile.

C.

Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.

D.

Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.

E.

Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.

Full Access
Question # 81

A project manager for an IT company starts a project with members distributed across five different countries and four different time zones. In the first meetings with the sponsor and some stakeholders, theproject manager notices that people do not join the meetings on time, have internet connection issues, or experience language barriers during some conversations.

What should the project manager do to improve communication among the team?

A.

Setup a team communications management plan for the company and team members to follow immediately.

B.

Explain the benefits of common working hours to aid better communication among the project team.

C.

Share a contact log document for all the team members to make communication easier.

D.

Arrange for some initial face-to-face team meetings for the project team to meet each other.

Full Access
Question # 82

A highly skilled team resource received a job offer and is leaving the project soon. What should the project manager do to maintain project performancewhile a new team member is being onboarded?

A.

Offer cross-training and mentoring to the new team member,

B.

Log a risk in the risk register and work with the new team member to mitigate it.

C.

Motivate the new team member to perform.

D.

Share project documents with the new team member,

Full Access
Question # 83

A project manager has been managing a highly complex project. The project manager has ensured that all of the required tasks have been completed.

During a recent external audit, the project manager was informed of a heavy penalty being levied on the project for the latest module that was implemented.

What should the project manager have done to ensure that there were no liabilities arising from the recent implementation?

A.

Ensured that all the required approvals were received per the organizational procedures

B.

Ensured that all defects identified during testing were resolved before implementation

C.

Ensured that all of the required tasks identified in the scope were completed successfully

D.

Ensured that all documentation was completed post implementation before closing the project

Full Access
Question # 84

A project manager has recently been asked to take over an existing project. The project manager would like to determine how the project has been progressing by tracking features that are in progress,

completed, or scheduled to be worked on.

Which of the following can help the project manager assess the state of the project?

A.

Pareto diagram

B.

Burnup chart

C.

Burndown chart

D.

Cumulative flow diagram

Full Access
Question # 85

A supplier informs the project manager that producing the quantity of a key component for the project will require an additional month. Theproject manager has to meet animportant milestone in a week.

What should the project manager do next?

A.

Ask the vendor if the minimally sufficient materials can be produced in time to meet the deadline.

B.

Perform market research to find out if there are other vendors that can produce similar kinds of materials.

C.

Submit a change request to the change control board (CCB) asking to extend the deadline in order to reflect the late delivery.

D.

Involve the legal department, as the vendor is breaching the contract by not delivering the full amount in time.

Full Access
Question # 86

During project execution, the client requires several changes that will impact the project's duration. The project manager needs to apply fast-tracking techniques to accelerate the schedule, but the team is

concerned about working overtime.

What should the project manager do to motivate the team?

A.

Crash the project schedule to ensure completion on time.

B.

Meet with the team members to review their roles and responsibilities.

C.

Introduce team-building activities to improve team performance.

D.

Negotiate with the client to reduce the changes in requirements.

Full Access
Question # 87

A project team consists of eight resources working on a complex project. The chief technical designer prefers to work alone and seldom talks in meetings, but produces good designs. The technical lead is always energetic, has lots of opinions about the project, and constantly clarifies their thoughts in discussions.

What should the project manager do to improve overall team performance?

A.

Ask the chief technical designer to provide their feedback by email.

B.

Let the team dynamics continue as is since the current team mix works well.

C.

Encourage the chief technical designer to engage more with the team.

D.

Ask the technical lead to drive the project's technical discussions.

Full Access
Question # 88

A project manager is in the middle of a project when one of the key project team members needs to take an unexpected and prolonged leave of absence. The project isahead of schedule and running under budget.

Which two actions should the project manager take initially to resolve this problem? (Choose two)

A.

Check the project's responsibility assignment matrix (RAM) to determine which activities will be affected.

B.

Check if the team member's activities are sufficiently documented to facilitate handover.

C.

Check the risk register for a prepared response to a resource being suddenly unavailable.

D.

Obtain the project sponsor's support to replace the team member on leave.

E.

Reassign responsibilities across the remaining members using the available float for training.

Full Access
Question # 89

A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%. During the iteration retrospective, the team realizes that the

complexity of the work was underestimated.

What should the project manager do?

A.

Update the issue log and escalate it to the project sponsor.

B.

Ask to replace some team members with more experienced ones.

C.

Meet with the team to review internal actions to resolve the situation.

D.

Ask the technical manager to help the team with the issue.

Full Access
Question # 90

A project delivers every 2 weeks. The customer raises a complaint because they do not perceive business value in the products delivered even though deliveries have been completed in a timely manner.

Which activity should the project manager undertake?

A.

Change the delivery project approach.

B.

Perform a cost-benefit analysis.

C.

Review the risk analysis.

D.

Review the definition for the minimum viable product (MVP).

Full Access
Question # 91

During the execution of a project within an operations function, the project manager encounters scope changes and a delay in the delivery ofcritical tasks. How should the project manager address this situation?

A.

Call for a team meeting to decide if the changes should be included.

B.

Communicate the concerns to the project management office (PMO) during the weekly project reports.

C.

Initiate the change request to modify the scope and adjust the timelines.

D.

Conduct an impact analysis and present the results to the steering committee for approval.

Full Access
Question # 92

A project manager is assigned to a project with a long time line and complex scope. The client requires a high-level, long-termplan as well as something thatwill work immediately, adding features to the product as the project progresses.

How should the project manager plan and deliver this project?

A.

Plan the project with a predictive approach and a work breakdown structure (WBS) following the plan and deliver value at the end of the project.

B.

Select an agile approach and manage the project according to best practices to ensure value is delivered to the client.

C.

Agree on a minimum viable product (MVP) first to be delivered immediately with the client and then release the restof the scope at the end of theproject.

D.

Plan the project with a predictive approach with a work breakdown structure (WBS) and then execute it using an agile approach to deliver valueincrementally.

Full Access
Question # 93

At a project status meeting, different activities were agreed upon for the following weeks. At the end of the first week, the project team

realizes that the activities were executed in the wrong way because each team member had a different understanding. These

misunderstandings have caused a delay in the project.

Which of the following actions should the project manager take to avoid this situation in the future?

A.

Conduct reviews prior to performing activities.

B.

Use a common communication terminology.

C.

Monitor the team's performance metrics.

D.

Document the agreement in the meeting minutes.

Full Access
Question # 94

During an agile team retrospective, a project team member mentions that the code quality is degrading, which might result in future rework that could becomeunmanageable with time. What should the project manager do?

A.

Compare the cost of improving quality against the cost of failure and adjust the budget.

B.

Help the team create the definition of done (DoD) to improve delivery quality. 0 2 Add testing items to the backlog to assess quality periodically. oO

C.

Expand the team in order to improve the quality of the project.

Full Access
Question # 95

By the end of the first sprint, a project lead notices that one of the team members is not performing very well. Which form of communication should the

project lead use to handle the situation?

A.

Informal written communication, such as a friendly reminder

B.

Formal verbal communication, such as a conversation at the end of the sprint retrospective

C.

Formal written communication, such as an email with a copy sent to the manager

D.

Informal verbal communication, such as a conversation

Full Access
Question # 96

During the early phase of a project, the requirements documentation was not approved. It was identified that the leader of a user partywas not included in any of therequirements collection communications.

Which of the documents was likely missed or outdated?

A.

Stakeholder Register

B.

Business Documentation

C.

Project Charter

D.

Risk Register

Full Access
Question # 97

A project manager is transitioning from a predictive life cycle project to a new agile project. How should the project manager manage and control the scope for the new project?

A.

Create a scope baseline and put the rest as backlog activities.

B.

Estimate the work the team can complete and define story sizes to keep the project under control.

C.

Develop a plan to complete more work in less time.

D.

Spend a short amount of time defining the scope and building prototypes to refine the requirements.

Full Access
Question # 98

A project manager realizes that the team members are new to the hybrid approach and do not value standup meetings. Team members often arrive late, digress into solutioning, or skip the meetings altogether.

How should the project manager improve this situation with the project team?

A.

Send a daily retrospective report to all team members instead of holding standup meetings.

B.

Engage the project team in implementing and improving key aspects of the standup meetings.

C.

Include a daily brainstorming session in the standup meetings to resolve pending issues.

D.

Ask the product owner to remove team members who do not comply with standup meeting rules.

Full Access
Question # 99

In an iteration-based marketing project, a product is scheduled to be launched at the sixth iteration. In the third iteration demo, the marketing team expressed that they need

five iterations to launch the product and they have not started yet.

What should the project team have done to avoid this issue?

A.

Asked the marketing team to start working on the product immediately

B.

Scheduled a demo presentation of the product during the first iteration

C.

Confirmed marketing requirements and constraints when adding to the backlog

D.

Held a touchpoint with marketing before the demo to discuss any impediments

Full Access
Question # 100

An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are likely to require this

knowledge in the future.

What should the agile project manager do?

A.

Ask the team member to produce a lessons learned document and share it with the team.

B.

Ask the team member to develop more expertise and become a subject matter expert (SME).

C.

Ask the team member to record highlights the team may want to know.

D.

Ask the team member to provide a training session for the rest of the team.

Full Access
Question # 101

In a complex project with several subcontractors, one subcontractor reports a likely delay in the schedule. This could affect the other subcontractors and impact their ability to deliver on time.

What should the project manager do first?

A.

Report the delay to all other subcontractors.

B.

Change the milestones and sequence of work.

C.

Escalate to senior management and the stakeholders.

D.

Assess the schedule and update the risk register.

Full Access
Question # 102

A project manager is assigned to a major construction project. The project is critical to the city's population, and especially to the local government official who committed to

delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include aspects that the previous project sponsor did not

support,

What should the project manager do next?

A.

Inform the new project sponsor that the new aspects will not be included in this project.

B.

Meet with the new project sponsor to review the current project scope and the requested changes.

C.

Invite the project sponsor to a briefing with the project team to demonstrate progress and seek further support to meet project-committed deliverables.

D.

Rebaseline the project as there is now a new project sponsor, which is presenting an opportunity to review and recalibrate the project objectives.

Full Access
Question # 103

An agile project team received an assignment to develop an industrial system that interfaces with robots. The project team does not have any previous experience performing this type of work. Team members are interested in acquiring such expertise but it may result in a project delay.

How should this situation be handled?

A.

Add an experienced professional to the team to reinforce knowledge sharing and help grow team expertise in the new product.

B.

Create a separate team with experienced members who understand the technology and split the product backlog according to team specialization.

C.

Use a robotics vendor company to develop the interfaces so the team will not be held back by a lack of expertise in this type of work.

D.

Hire a consulting company to address the robotic interface questions, when necessary, and to help avoid delays and quality issues.

Full Access
Question # 104

A network transformation project to increase efficiency and return on investment (ROI) is in the implementation stage. A conflict between the head of the network and the

transformation manager arises.

What should the project manager do to manage this?

A.

Analyze the context of the issue.

B.

Evaluate the influence of the parties involved.

C.

Lead the parties to find a compromise.

D.

Escalate the problem to the project sponsor.

Full Access
Question # 105

During the implementation of a project, the project team discovered a new opportunity. After an internal review, the project team agreed that the opportunity is outside of theproject scope. The project manager decided to update the risk register and escalate the opportunity to a higher level.

What should the project manager do next with this opportunity?

A.

Establish a contingency reserve to support the opportunity.

B.

No more action is required.

C.

Further monitor the opportunity.

D.

Share this opportunity with another project.

Full Access
Question # 106

An organization is embarking on the deployment of a new digital solution that will revolutionize purchasing services. The project manager has created all the necessary plans and activities to ensure a successful integration and solution launch. There is a risk of a partner's system being unavailable which could impact the project negatively.

What key activity is needed to ensure the project's success?

A.

Continuously monitor the risk of the partner system's unavailability, and put the proper resolution plans in place in case the risk materializes into an actual issue.

B.

Communicate to the project stakeholders that full integration may not be possible and that the project will potentially be delayed as a result.

C.

Eliminate the risk by mandating the partner to change the system settings to facilitate an easier integration with the new solution.

D.

Mitigate the risk by developing alternative plans to make the solution ready and available without full integration capabilities.

Full Access