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1z0-1003-22 Questions and Answers

Note! Following 1z0-1003-22 Exam is Retired now. Please select the alternative replacement for your Exam Certification. The new exam code is 1z0-1003-24

1z0-1003-22 Questions and Answers

Question # 6

The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.

The problem is that some of the new key values might already be associated with other work zones, thereby creating potential conflicts.

What are you required to do within the "Replace Work Zone" API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?

A.

Include {"autoResolveConflicts": "1"} as part of the body of the request.

B.

Specify a parameter of "autoResolveconfiicts=1" within the request.

C.

Specify a parameter of "autoResolveconflicts=true" within the request.

D.

Include {"autoResolveConflicts": "true") as part of the body of the request.

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Question # 7

When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?

A.

Select the 'Dynamic' option when specifying the filter conditions.

B.

Select the 'Is not empty' option when specifying the filter conditions.

C.

Select the'Contains' operator option when specifying the filter conditions.

D.

Select the 'In' operator option when specifying the filter conditions.

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Question # 8

The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?

A.

The activity turns red and a Resource Tree warning appears.

B.

The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).

C.

The activity turns red

D.

A Resource Tree warning appears and a message scenario is launched (if configured).

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Question # 9

A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.

Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

A.

Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.

B.

Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.

C.

Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.

D.

Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.

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Question # 10

Which two statements are correct regarding the characteristics of an SLA window?

A.

An SLA window indicates when an activity should be completed.

B.

An SLA window indicates how long an activity should take to complete.

C.

An SLA window indicates that there is enough time available within it to perform an activity.

D.

An SLA window indicates when an activity should start.

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Question # 11

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

A.

Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j

B.

'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.

C.

In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.

D.

Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.

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Question # 12

A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.

Which two options are correct regarding how this requirement is supported?

A.

Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.

B.

The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.

C.

A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.

D.

The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

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Question # 13

Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

A.

When new custom properties are configured within OFSC, they are automatically added to the appropriateconfigured Daily Extract files.

B.

Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.

C.

If using an overnight shift, the Daily Extracts for the previous day will beavailable only after the overnight period configured on the Business Rules screen has passed.

D.

Daily Extracts can be configured to be available in either XML, CSV or HTML format.

E.

The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.

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Question # 14

A company has a policy in which all of their technicians' working days will begin once they arrive at their first jobs, and end at the office depot after their last jobs.

Resource 'start' locations are set to their home addresses and 'end' locations are set to the office depot address.

What Resource Type settings ensure that routing will support this requirement?

A.

'Working Time does not include the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location1 are selected.

B.

'Working Time includes the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location' are selected.

C.

'Working Time does not include the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.

D.

'Working Time includes the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.

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Question # 15

A scheduler has created center-points for the technicians located in a regional office.

The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.

Which configuration puts the most restrictions on the radius for the technicians?

A.

Home zone radius = 5 miles with overstep weight 4

B.

Home zone radius = 5 miles with overstep weight 9999

C.

Home zone radius= 5 miles with overstep weight 2000

D.

Home zone radius = 5 miles with overstep weight 600

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Question # 16

The Displaysetting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?

A.

Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.

B.

The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.

C.

Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red "jeopardy" color in OFSC Mobility.

D.

Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.

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Question # 17

A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

A.

Enable the 'Install' action within the Start Activity context.

B.

Enable the 'Install' action within the Edit/View Activity context.

C.

Enable the 'Install' action within the Add/Details Inventory context.

D.

Enable the 'Install' action within the Inventory Grid context.

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Question # 18

What happens when you enable the assignment parameter "Limit work by points"?

A.

If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.

B.

Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.

C.

Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.

D.

If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit

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Question # 19

You configured an "early morning" time slot between 06:00 and 09:00 for the"Installation' Activity

An installation activity with no SLA is assigned to a resource for tomorrow.

Which two statements are correct regarding how activities in Jeopardy will be displayed for this configuration?

A.

A jeopardy warning will be displayed on Time/List/Map Views only.

B.

A jeopardy warning will be displayed if this activity has not finished between 06:00 and 09:00 tomorrow.

C.

A jeopardy warning will bedisplayed on the Resource Tree only

D.

A jeopardy warning will be displayed if this activity has not started and finished between 06:00 and 09:00 tomorrow.

E.

A jeopardy warning will be displayed if this activity has not started between 06:00 and 09:00 tomorrow.

F.

A jeopardy warning will be displayed on the Resource Tree and Time/List/Map Views.

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