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 MB-910 Dumps with Practice Exam Questions Answers

Questions: 143 questions

Last Update: Mar 18, 2024

MB-910 Question Includes: Single Choice Questions: 33, Multiple Choice Questions: 24, Hotspot: 54, Drag Drop: 32,

MB-910 Exam Last Week Results!

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Microsoft MB-910

94%

Average Score In Real
Exam At Testing Centre

85%

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MB-910 Questions and Answers

Question # 1

All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.

You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

A.

Remaining capacity

B.

Percentage capacity

C.

Full capacity

D.

Front-load hours

Question # 2

A company uses lead scoring models with Dynamics 365 Customer Insights - Journeys.

You need to identify actions that affect lead scores.

Which two actions should you identify? Each correct answer is a complete solution.

NOTE: Each correct selection is worth one point.

A.

webpage visits

B.

phone calls

C.

form submissions

D.

event payments

Question # 3

A company uses Dynamics 365 Customer Service.

A customer service agent needs to understand how knowledge search works.

How should you explain this feature?

Select the answer that correctly completes the sentence.

Question # 4

A company plans to implement Dynamics 365 Customer Service.

Dynamics 365 Customer Service uses terminology that is different than what the existing customer service solution uses.

You need to create a glossary for employees.

Match each item to its definition. To answer, drag the appropriate definition from the column on the left to its

item on the right. Each item may be used once, more than once, or not at all. Each correct match is worth one point.

Question # 5

A company that services air-conditioning equipment is implementing Dynamics 365 Field Service.

You need to recommend the features that the company should implement to meet business requirements. Which features should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.