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 ITIL-4-Foundation Dumps with Practice Exam Questions Answers

Questions: 542 Questions and Answers With Step-by-Step Explanation

Last Update: Sep 16, 2025

ITIL-4-Foundation Question Includes: Single Choice Questions: 542,

ITIL-4-Foundation Questions and Answers

Question # 1

What are the types of asset management?

A.

IT asset management and software asset management

B.

Operational and technical management

C.

IT asset management and technical management

D.

Operational management and IT asset management

Question # 2

Which competencies are required by the 'service level management' practice?

A.

Problem investigation and resolution

B.

Incident analysis and prioritization

C.

Business analysis and commercial management

D.

Balanced scorecard reviews and maturity assessment

Question # 3

Which stakeholders co-create value in a service relationship?

A.

Investor and consumer

B.

Investor and supplier

C.

Consumer and provider

D.

Provider and supplier

Question # 4

Which activity is part of the 'continual improvement' practice?

A.

Populating and maintaining the asset register

B.

Providing a clear path for users to report issues, queries, and requests

C.

Delivering tactical and operational engagement with customers

D.

Identifying and logging opportunities

Question # 5

Which service level metrics are BEST for measuring user experience?

A.

Single system-based metrics

B.

Metrics for the percentage of uptime of a service

C.

Operational metrics

D.

Metrics linked to defined outcomes

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ITIL ITIL-4-Foundation Practice Exam FAQs

1. What is the ITIL ITIL-4-Foundation Exam?


The ITIL ITIL-4-Foundation Exam is a certification test that assesses your understanding of the ITIL 4 framework, which is designed to help organizations manage their IT services effectively. It covers key concepts, principles, and practices of IT service management.

2. Who should take the ITIL ITIL-4-Foundation Exam?


The ITIL ITIL-4-Foundation exam is ideal for IT professionals, managers, and anyone involved in IT service management. It is also suitable for those looking to start a career in IT service management or enhance their existing skills.

3. What topics are covered in the ITIL ITIL-4-Foundation Exam?


The ITIL ITIL-4-Foundation exam covers a range of topics including the ITIL service value system, the four dimensions of service management, ITIL practices, and key concepts from Lean, Agile, and DevOps.

4. What are the prerequisites for the ITIL ITIL-4-Foundation Exam?


There are no formal prerequisites for the ITIL ITIL-4-Foundation Exam. However, having some basic knowledge of IT service management concepts can be beneficial.

5. How many questions are there in the ITIL-4-Foundation Exam?


The ITIL-4-Foundation exam consists of 40 multiple-choice questions.

6. What is the duration of the ITIL-4-Foundation Exam?


The duration of the ITIL-4-Foundation exam is 60 minutes.

7. What is the passing score for the ITIL-4-Foundation Exam?


You need to score at least 65% (26 out of 40) to pass the ITIL-4-Foundation exam.

8. How can I prepare for the ITIL ITIL-4-Foundation Exam?


Preparation can include studying the official ITIL 4 Foundation guide, taking practice exams, and using study materials like ITIL-4-Foundation PDF questions, exam dumps, and practice questions available on Dumpstool.com.

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