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PHRi Questions and Answers

Question # 6

The HR Professional must take measures to ensure that he is involved with all areas of the HR Impact Model. What component of the HR Impact Model serves as the process integrator of all components?

A.

Programs and Processes

B.

HR Professional

C.

Catalyst

D.

Consultation

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Question # 7

Which of the following is NOT a reason to outsource ?

A.

To share financial risk

B.

To manage a difficult risk

C.

To create value

D.

To gain access to world-class talent

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Question # 8

Your organization employees 475 people and you are the HR Professional for the organization. You're teaching your staff about the EEOC laws and the rights your employees have under these laws. In your state what term is assigned by the EEOC to the local offices that enforcethe EEOC laws and any local or state anti-discrimination laws?

A.

Labor offices

B.

Workers Rights Agencies

C.

Fair Employment Practices Agencies

D.

EEOC offices

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Question # 9

The Federal Labor Standards Act is something that all HR Professionals should be familiar with. This act clearly defines four areas that affect all employees. Which one of the following is not one of the four areas of employment covered by this act?

A.

Commissions, royalties, and tips

B.

Overtime

C.

Record keeping

D.

Minimum wage

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Question # 10

Which of the following would a trainer emphasize in order to ensure that a training program focused on developing skills for a particular job is valid ?

A.

Survey comparable off-the-shelf programs

B.

Interview incumbent

C.

Interview managers

D.

Analyze the job description and job specifications

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Question # 11

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

A.

Reduced the number of additional required elements of the written Affirmative Action Plan from 10 to 4

B.

Reaffirmed that affirmative action isn't to establish quotes, but to create goals

C.

Granted employers with fewer than 100 employees, permission to prepare a job group analysis that uses EEO-1 categories as job groups

D.

Workforce analysis was replaced with a one-page organizational profile

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Question # 12

Which of the following is a communication that damages an individual's reputation in the community, preventing them from obtaining employment?

A.

Gainsharing

B.

Constructive discharge

C.

Duty of loyalty

D.

Defamation

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Question # 13

An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The foreign operations are relatively new, fully operational only within the last 5 years. During this time, each office has caucused on building both technical and managerial talent within its own site. Once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. Which of the following stages of globalization BEST descries the phase this company is in?

A.

International

B.

Transnational

C.

Multinational

D.

Domestic

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Question # 14

Deal and Kennedy defined the four dimensions of organizational culture that you should be familiar with, as an HR Professional. What dimension of organizational culture is best defined by the hidden hierarchy of power?

A.

Culture network

B.

Joy

C.

Values

D.

Heroes

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Question # 15

You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?

A.

Administrative assistants

B.

Sales people

C.

Manual workers

D.

Managers

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Question # 16

An organization has decided to utilize a geographic organizational structure. It has several offices throughout Europe and one office in Asia, in particular, in Shenzhen, China. Although the European offices are very well integrated into headquarters, the office in China has been running fairly independently. Of the locations, this office has been the most resistant to expatriates entering and to developing local talent, In fact, headquarters suspects that most of the hiring and promotions have been based on nepotism. Which of the following gaps does the China office NOT exhibit in this scenario?

A.

Retention gap

B.

Skill & competency gap

C.

Knowledge sharing gap

D.

Succession gap

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Question # 17

When an individual files a charge of discrimination with the EEOC against an employer, what will the EEOC do?

A.

The EEOC will create a hearing with the complainant and the employer to investigate the charge.

B.

The EEOC will visit the employer to inform them of the charge.

C.

The EEOC will investigate the claim by inspecting the employer's place of business.

D.

The EEOC will send the employer a letter informing them of the charge.

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Question # 18

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What term is assigned to a group of employees who are not directly affected by a group of striking employees, but they choose not to cross a picket line of strike?

A.

Common situs picketing

B.

Scabs

C.

Sympathy strike

D.

Wildcat strikes

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Question # 19

Which of the following id NOT a factor when developing a compensation and benefits plan for expatriates?

A.

Internal company wide pay scale

B.

Compensation and benefits of expatriates in other countries

C.

Compensation and benefits of local nationals

D.

Compensation and benefits of peers back home

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Question # 20

Which of the following is NOT a significant benefit for employers to clearly communicate the direct and indirect compensation strategy to their employees?

A.

Better understanding of equity in structure

B.

Minimize confusion over issues such as vacation policy

C.

Clear understanding of compensation and performance through performance appraisals

D.

Understanding the amount of money employers pay to maintain health care benefits

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Question # 21

A good MBO (management by objectives) shares all of the following aspects EXCEPT:

A.

Periodic feedback about objectives

B.

Goals which align with corporate level goals and strategies

C.

Goals are established by the supervisor/manager

D.

Goals which are measurable

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Question # 22

Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costs organizations up to $300 billion per year. Which one of the following stresses is the largest contributor to organizational cost of waste?

A.

Workplace accidents

B.

Turnover

C.

Absenteeism

D.

Drug plan costs

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Question # 23

Which of the following factors is NOT likely an issue a human resources professional would help a family to work through to determine the appropriateness of an international assignment for the family at that time?

A.

Is adventure and discovering new things characteristic of the family?

B.

Is the family stable and relationships currently harmonious?

C.

Is there a history of drug abuse in the family?

D.

Are the children open to moving to the host country?

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Question # 24

Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?

A.

Management Rights

B.

Bumping Right

C.

Right of Way

D.

Weingarten Right

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Question # 25

The Department of Labor establishes the rules for unemployment insurance and associated claims. Who administers the unemployment?

A.

Each organization

B.

The Department of Labor

C.

Insurance companies

D.

Each state

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Question # 26

Which of the following type of listening is occurring when a person is thinking. “Robert has some legitimate points about the importance of quality and its importance in the company’s growth” while listening to a ISO-9001 training session?

A.

Active

B.

Empathic

C.

Informational

D.

Evaluative

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Question # 27

A Singapore-based restaurant chain is experiencing phenomenal growth. The chain offers a unique service for demographics experiencing the growth of two-person income families. It offers a variety of affordable, healthy alternatives to the fast food chains. Corporate headquarters is trying to decide whether to offer one dingle line of products shared throughout each chain or to offer one single line of products shared by each region. This scenario is an example of which of the following types of tensions common in global expansion ?

A.

Value creation measure vs, standardization

B.

Localization vs, privatization

C.

Global integration vs, local responsiveness

D.

Activity measure vs, results measure

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Question # 28

You are an HR Professional for your organization. Your organization employs 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?

A.

April 15 of each year

B.

The anniversary date of your organization reaching 100 employees

C.

January 1 of each year

D.

September 30 of each year

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Question # 29

Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

A.

Gary must file the EEO-VETS form

B.

Gary must file the VEVRAA ACT-1 report

C.

Gary must file the EEO-1 report

D.

Gary must file the VETS-100 form

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Question # 30

Mike is the HR Professional for his organization and he's documenting the relationship of contractors and employees in the organization. Mike is focusing on the control aspects as provided by the Internal Revenue Service. What aspect of the contractor control aspect is best described as how the business pays the worker?

A.

Behavioral control

B.

Contractual relationship

C.

Type of relationship

D.

Financial control

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Question # 31

You are a HR Professional for your organization and your supervisor is asking you about the details of the Civil Rights Act of 1991, and what it means to your company. He wants to know what the total damages could be if an organization is found liable by a jury trial. What is the maximum amount that could be awarded to a victim of discrimination if the organization is found liable?

A.

There is no limited amount as the jury can determine damages

B.

$50,000

C.

$300,000

D.

$500,000

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Question # 32

A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the Greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and trained and developed managerial skills of its newly recruited manages in Bangalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management team is working closely with the product manager. The management team understand that is must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program.

In order t confirm their belief, the HR manager does extensive research. The analysis shows that extended business travel will result in $10,000,000 additional revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the break-even point?

A.

2.4 months

B.

4.8 months

C.

6 months

D.

2 months

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Question # 33

You are responsible for hiring an entry-level engineer position in Bangalore, India. Which of the following recruitment sources is the least likely to be used?

A.

Contingency-basis employment agencies

B.

Recruiting at colleges? vocational schools

C.

Employee referral program

D.

Post jobs online on corporate website

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Question # 34

You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

A.

IRCA-00

B.

1099

C.

IRCA-86

D.

I-9

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Question # 35

An Organization’s sales team is made up of two individuals to sell its products internationally. In lieu of the small group, the company has decided to utilize representatives from other inability to communicationicate its technical aspects. Which of the following elements should the sales team work with marketing on to resolve this promblem?

A.

Improve Place (ie channel partner relationships)

B.

Improve Product

C.

Improve Promotion

D.

Lower Prices

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Question # 36

A company has been utilizing expatriates from headquarters to fill skill gaps internationally. However, the international assignees have been having problems building trust locally. In addition, the costs to maintain these assignments have been exorbitant. Given the current circumstances, which of the following resource groups may be a better alternative to staffing for future or to fill the international assignment positions in the long term?

A.

Local nationals

B.

Expatriates

C.

Inpatriates

D.

Third country nationals

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Question # 37

In which of the following situations do HR managers have the greatest impact on organizations?

A.

Assume management roles on cross-functional projects

B.

Actively participates in the long-term organizational strategic planning process

C.

Providing legal counsel to managers

D.

Evaluate and implement process improvements throughout an organization

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Question # 38

Which of the following clause protects the employee's job and compensation in the event of a reorganization, acquisition, or merger, for a specifed period of time?

A.

Termination clause

B.

Change of control

C.

Advice of counsel

D.

Disability or death

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Question # 39

Which of the following is NOT a potential difference in benefits practices that Human Resources should evaluate when developing a global compensation and benefits strategy?

A.

Leaves of absences

B.

Life insurance benefits

C.

Medical coverage

D.

Reasons for termination

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Question # 40

You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for?

A.

It protects the interests of those who participate in employee benefit plans

B.

It protects the workers of employee compensation plans

C.

It protects private organizations that have profit sharing plans for employee compensation

D.

It allows private organizations to create investments for workers in profit-sharing plans

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Question # 41

Which of the following is NOT a step in the Strategy Implementation stage of Strategic Planning?

A.

Short-term organizational objectives are established

B.

Actions plans are developed

C.

Resource allocation

D.

Long-term objectives are established and strategies defined

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