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GPHR Questions and Answers

Question # 6

Which of the following is the least important factor to consider when evalusting a third-party contractor to outsource benefits administrstion?

A.

Detailed audit stucture

B.

Responsetime to client questions

C.

Price

D.

Preexisting/ existing relationships with carriers

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Question # 7

A company is in the process of defining its global competency model. One of the competencies that have come into question is the ability to build consensus as a key attribute todefine a successful global leader. The reason it has come into question is that in some countries, like Japan, it is a sign of weakness for leaders to build consensus around all decisions made. This scenario is an example of which of the following types of tensions common in global expansion?

A.

Global integration vs. local responsiveness

B.

Localization vs. privatization

C.

National culture vs. organizational culture

D.

Standardization vs. localization

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Question # 8

A company has selected a young Operations manager to start a factory operation in Malaysia over a three-year period. The assignment may extend another couple of years depending on the required transition. Which of the following programs is likely the MOST valuable to this international assignee while on assignment?

A.

Programs to help manage his career

B.

Creating vehicles for communication with home country

C.

Mentoring

D.

Training

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Question # 9

Which of the following factors is NOT a significant variable in how an individual may re-adjust after returning home ?

A.

Extent of previous experience on international assignments

B.

Length of time on international assignment

C.

Clarity of new job and role

D.

Changes in family & friends

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Question # 10

Which of the following is NOT likely an issue a human resources professional would help a dual career family to work though to determine the appropriateness of an international assignment for the family at that time ?

A.

How will the host country workers respond to a same sex family?

B.

Will the accompanying spouse be able to find a job easily?

C.

Will the employee consider commuting instead of moving the whole family to the host country?

D.

How will the loss of income from one spouse impact the family and their finances?

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Question # 11

Which of the following does NOT represent a strategic financial goal for a global company?

A.

Effectively manage currency exchange fluvtuations

B.

Decrease cost of goods

C.

New market penetration

D.

Increase revenue

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Question # 12

Which of the following is NOT a basic objective of a total compensation system ?

A.

Internal and external equity for employees

B.

All of the above

C.

Aligns with organization's vision, mission, and short and long-term strategies

D.

Provides direst compensation that leads the market

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Question # 13

Which of the following is NOT a variable that differs between replacement planning and succession planning?

A.

Identified skill requirements

B.

Tools utilized

C.

Information flow

D.

Outlook into future (in terms of time)

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Question # 14

An organization allows its employees to make 2% of compensation contributions to a retirement plan. After retirement, the company promises to pay employees 50% compensation using the final pay formula. Which of the following is this an example of?

A.

Defined benefit plan

B.

Totalization agreement

C.

Defined contribution plan

D.

Lump sum payment

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Question # 15

Which of the following describes the global compensation and benefits strategy that would BEST align with an organization that has decided to pursue a polycentric staffing approach?

A.

Utilization of headquarters policies with little adaptation to local considerations

B.

Consistent local and global policies

C.

Consistent policies within a region, but may not thoroughly consistent across regions

D.

Consistent local policies, but may not be consistent across the organization globlly

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Question # 16

Which of the following is a measure of recruiting effectiveness in the long term?

A.

Cost per applicant hired

B.

Quantity of applicants

C.

Average time required to recruit applicants

D.

Turnover of hires

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Question # 17

A U.S. Based high tech company has built a R&D office in Bangalore, India. Four years have passed since the greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and has trained and developed managerial skills of its newly recruited managers in Banhalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. By adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management team is working closely with the product manager. The management team understands that it must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program. In order to confirm their belief, the HR manager does extensive research.

The analysis shows that extended business travel will result in $10,000,000 additional revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the cost-benefit ratio in the first year ?

A.

25:1

B.

20:1

C.

1:20

D.

1:25

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Question # 18

After two years of selling mostly prototypes of their product, built to customer specifications, a company is beginning to commercialize this product. The current average cost to build the product is $1000 per unit, where $600 is the bill of materials and $400 id the direct labor. The company currently produces at the run rate of the 100 good units per week from 200 total units processed. The firm currently sells the product at $1500 per unit, without volume discounts. One of the major pressures from their customers is to cut costs by 40% within one year. Which of the following strategies should the firm pursue first based on the following research data ? Please assume there is infinite customer demand.

A.

Acquiring a company overseas in order to manufacture the product, which would reduce costs by 75% in Year 1 (5% probability of the success )

B.

Developing a turnkey operation that reduces costs by 65% in Year 1 (30% probability of the success )

C.

Participate in a joint venture for new R&D that would help reduce costs by 50% by improving yields in Year 1 (20% probability of success )

D.

Licensing out the technology to a corporation in another country that would reduce costs by 55% in Year 1 (15% probability of success )

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Question # 19

Productivity measures the _______and _______ of work done, taking into account the cost of the resources it took to do the work

A.

quantity and quality

B.

output and capital

C.

input and output

D.

output and quantity

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Question # 20

Which of the following describes a statement that specifies the activities which the organization intends to pursue and the course it has charted for the future ?

A.

Mission Statement

B.

Vision Statement

C.

Organizational Values

D.

Strategic Plan

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Question # 21

Which of the following actions is NOT subject to prosecution, based on the Age Discrimination in Employment Act ( ADEA )?

A.

Age based discrimination against a U.S. citizen in Pakistan by an India based corporation.

B.

Age based discrimination against a U.S. citizen in Pakistan by a U.S. based corporation.

C.

Age based discrimination against a non-U.S. citizen in Pakistan by an India based corporation.

D.

Age based discrimination against a non-U.S. citizen in Pakistan by a U.S. based corporation.

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Question # 22

Which of the following stages of the International Assignment Process model is the most critical in determining the success of an international assignment?

A.

Pre-departure preparation

B.

Assessment and selection

C.

On assignment

D.

Completing the assignment

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Question # 23

The success of an internal business process is evaluated by the extent to which that process meets the objectives of its function. Which of the following best describes this measurement of success?

A.

Management by objective

B.

Effectiveness

C.

Balanced screcard

D.

Efficiency

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Question # 24

Which of the following is NOT a potential reason for a company’s decision to fill a position through an international assignment?

A.

Assist in creating alignment with headquarters’ goals and objectives

B.

Assist in developing a consistent culture across the corporation

C.

Specific person is the most qualified candidate for the job

D.

Lack of core skill sets for the position available in the area

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Question # 25

Which of the following is NOT a potential difference in benefits practice that Human Resources should evaluate when compensating an expatriate or local national ?

A.

Medical care

B.

Hours worked per week

C.

Social security

D.

Vacation days

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Question # 26

Which of the following ways does a U.S. company practices regarding industrial relations differ from the approach of most nations?

A.

Automatic representation

B.

Government mandate approach

C.

Positive approach

D.

Employer free speech

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Question # 27

A U.S. based high tech company has just built a new manufacturing operation in Beijing, China. Over the last two months, they have been trying to recruit skilled and unskilled labor to fill the new open positions. In addition, the company has decided to create 2 international assignments to fill identified skill gaps.

One position is for a Senior Manufacturing Manager/Director to get the operation up and running within 4 more months meeting identified planned outs and the second position is for a Senior Manufacturing Engineer to deal with any engineering issues when developing the process. When trying to identify potential internal candidates for the Senior Manufacturing Manager/Director position through the skills inventory, which of the following skills is the LEAST relevant ?

A.

Ability to speak Chinese

B.

Past experience with creating new manufacturing operations

C.

Past international experience

D.

Strong technical understanding of manufacturing the designated product line

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Question # 28

An individual enjoys traveling to all parts of the world, the more exotic and different, the better. Which of the following global leadership characteristics identified by Black, Morison, and Gregersen does this behavior exhibit?

A.

Character

B.

Perspective

C.

Savvy

D.

Inquisitiveness

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Question # 29

Which of the following is NOT considered a competitive advantage strategy ?

A.

Above Market Compensation Structure

B.

Product differentiation

C.

Cost advantage

D.

Customer Intimacy

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Question # 30

Researchers have determined that in some cultures, informal training programs are more effective than formal training programs. Which of the following programs is an example of a formal training program?

A.

Job rotations

B.

Mentors

C.

Cross-cultural training

D.

Knowledge management]

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