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 HP2-I14 Dumps with Practice Exam Questions Answers

Questions: 36 Questions and Answers

Last Update: Nov 17, 2025

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HP Certification Exam HP2-I14 has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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HP2-I14 Questions and Answers

Question # 1

An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?

A.

Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.

B.

Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.

C.

HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.

D.

Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.

Question # 2

What is an advantage of using ColorSphere 3 toner Tor Color LaserJet printers?

A.

The toner produces high-quality prints even in extreme temperature and humidity conditions.

B.

The toner uses a smaller ink particle for longer printhead life.

C.

The toner's durable hard shell reduces toner wear, so the toner maintains its shape and size, increasing page yield.

D.

The toner's print gauge capabilities send alerts when the toner is low.

Question # 3

How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

A.

Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.

B.

Original HP cartridges yield more than twice the number of customer-ready prints.

C.

Original HP cartridges produce prints that are 33% more smear-proof.

D.

Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.

Question # 4

What can you do to verify that printing supplies are not counterfeit?

A.

Use a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.

B.

All HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.

C.

All HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.

D.

Security labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.

Question # 5

A new SMB customer tells you that they can’t afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?

A.

Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.

B.

Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.

C.

Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.

D.

Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.

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HP HP2-I14 Practice Exam FAQs

1. What is the HP2-I14 Exam?

The HP2-I14 Exam, also known as “Selling HP Supplies 2020”, is a certification offered by HP targeted at sales professionals and channel partners who sell HP supplies (such as ink and toner cartridges, imaging supplies, and related services). It validates your knowledge and skills in the HP supplies portfolio, how to match customer needs, and how to position HP’s supplies competitively in the marketplace.

2. Who should take the HP2-I14 Exam?

This exam is designed for sales professionals, HP partners, distributors, and HP internal sales staff whose role involves selling HP supplies.

3. What are the prerequisites for the HP2-I14 Exam?

There are no formal prerequisites for taking the HP2-I14 Exam. However, HP recommends that candidates have prior sales experience in printing or supplies, familiarity with HP supplies products and services, and understanding of customer requirements and competitive landscape.

4. What are the key topic areas covered by the HP2-I14 Exam?

The HP2-I14 exam includes the following key topics:

  • HP Business Personal Systems portfolio overview

  • Customer segmentation and targeting

  • Competitive positioning and differentiation

  • HP security features and sustainability

  • Selling strategies and objection handling

  • HP services and support options

  • Value propositions for SMB and enterprise customers

  • HP device-as-a-service (DaaS) solutions

  • Collaboration and mobility solutions

  • HP partner tools and resources

5. What is the format of the HP2-I14 Exam?

The HP2-I14 exam is a web-based, proctored test consisting of multiple-choice questions. The number of questions and duration may vary, but typically includes around 40-50 questions to be completed in 60-90 minutes.

6. How can I prepare for the HP2-I14 Exam?

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