One of the primary benefits of your team working together to create an X-Y Diagram is that the data collected from this exercise is accurate and certain.

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.

The Control Plan is the road map to sustaining the improvements made through the Lean Six Sigma project and should therefore involve keeping the __________ up to date as a means of supporting the Response Plan in case a defect is noticed.

It is recommended that when beginning a 5S program it be started in a pilot work area for learning and demonstration purposes then it is expended throughout the plant.

When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

The length of wooden beams being sawed is measured by a line operator. Which is least likely to be influenced by the instrument?

SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.

With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.

As we attempt to find a commonality of terms to assess the performance of a broad range of processes we use a key metric called the DPMO which stands for __________________________?

Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

As we begin to describe the things occurring with our process through a Process Map we begin to see some steps that are NVA which stands for ____________.

Measurement System Analysis is a procedure used to quantify variation of the method or system used for taking measurements and used to assure usable data is collected.

When we create a Process Map we use a __________ to show the direction of work flow.