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 Field-Service-Consultant Dumps with Practice Exam Questions Answers

Questions: 163 questions

Last Update: Mar 27, 2024

Field-Service-Consultant Question Includes: Single Choice Questions: 113, Multiple Choice Questions: 50,

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Field-Service-Consultant Questions and Answers

Question # 1

A consultant has implemented user territories at Northern Trail Outfitters (NTO) in a private sharing model. A new Midwest Service Territory has been created.

Which two actions should NTO take to give the dispatcher access to all relevant Midwest records? Choose 2 answers

A.

Create a new user territory associated with the Service Territory and dispatcher.

B.

Configure and run the User Territory Sharing Job in Field Service Settings.

C.

Assign a new user territory and add each of the assigned service resources.

D.

Add the resources assigned to the Service Territory's Member related list.

Question # 2

universal container wants its technician to follow a standard operating

procedure (S O P) while performing maintenance on an individual asset. Each

operation should be captured independently to allow technician to enter note and

update status they progress with the work preventative maintenance should be with a

single visit

Which data model should the consultant recommend to the universal container?

A.

Work order to represent the preventative maintenance on the asset - work order line

item to represent the different operations - service appointment to represent the visit

B.

Service appointment to represent ante the preservative maintenance on the asset -

work order line item to represent the different operations - work order to represent the

visit

C.

Work order to represent the preventative maintenance on the asset - service

appointment to represent the different operations - work order line item to represent

the visit

D.

Work order line item represent the preventative Maintenance on the asset - work

order represent the different operations- service appointment to represent visit

Question # 3

Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.

Which feature should the Consultant recommend to meet the requirement?

A.

Service Appointment Reports

B.

Service Resource Dashboard

C.

Street-level Routing

D.

Aerial Routing

Question # 4

Technicians often need to generate a report in the customer's language.

Which configuration should the Consultant recommend to meet the requirement?

A.

Update the Language of the current User.

B.

Add the Service Report Language field to the Work Order Page Layout.

C.

Add the Language field to the Contact Page Layout.

D.

Update the Default Language of the Organization.

Question # 5

Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?

A.

Company style sheets

B.

Company address

C.

Company logo

D.

Company colors