Which statement of the IT service lifecycle is not correct?
It isolates risk to the Operate phase.
It addresses the design and delivery of the IT service.
It describes the life of an IT service.
It represents planning and optimizing the IT service to align with the business strategy.
Which is a goal of MOF?
ensure that business oversight governs IT service lifecycle activity to promote business/IT alignment
ensure that the investment in IT delivers expected business value at an acceptable level of risk
provide guidance to Finance and Accounting groups to successfully audit services delivered by IT
provide a common reference standard for any enterprise offering IT services to internal and external customers
What does the focus of the Team SMF in the Plan Phase include?
Change evaluated across dimensions
General regulatory environment
Principles for effective strategic thinking
Principles for organizing operations work
How is the Team Focus in the Manage layer integrated with the Operate phase?
It manages resources.
It incorporates operations and support accountabilities.
It addresses procedures and work instructions.
It sets principles for organizing support and operations work.
Ensuring constant coverage in operations is a key principle in what Manage Layer SMF?
Governance, Risk, and Compliance SMF
Team SMF
Operations SMF
Change and Configuration SMF
TESTED 22 Sep 2025
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