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PK0-004 Questions and Answers

Question # 6

Which of the following documents should be used FIRST when addressing a vendor that is not complying with the project deliverables?

A.

SLA

B.

Project charter

C.

Risk register

D.

RFP

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Question # 7

In which of the following situations is a project manager MOST likely to use a process diagram?

A.

When describing a new business idea for the team to review

B.

When describing a new business workflow for the team to implement

C.

When describing a new business project for the team to implement

D.

When describing a new business acquisition for the team to review

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Question # 8

Which of the following statements are correct regarding project management? (Select two.)

A.

A project can be part of an organization’s program management.

B.

An organization’s portfolio will include programs.

C.

A program has a defined start and finish.

D.

An organization’s portfolio is a temporary and unique endeavor.

E.

A project portfolio will be managed under program management.

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Question # 9

A customer has requested a new feature be included in the next iterative release. The customer has agreed to

move a previously planned feature to a subsequent release and increase the budget. Which of the following is

the MOST appropriate scheduling action?

A.

Analyze the critical path and update the WBS with the new feature

B.

Add the new feature and reprioritize the product backlog

C.

Add the new feature to the next sprint and move the old feature to the following sprint

D.

Conduct a retrospective with the team to discuss the change and introduce the feature

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Question # 10

Before a team can start on a sprint, they will need to:

A.

create a set of iterations to work on and prioritize.

B.

generate an icebox of work items to review.

C.

review the backlog of work items to prioritize.

D.

take client requirements and draft them into a task list.

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Question # 11

A project manager has been experiencing resistance from a group of stakeholders.

With which of the following should the project manager consult to reduce friction going forward?

A.

Project scheduler

B.

Project coordinator

C.

Project sponsor

D.

Project management office

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Question # 12

A project manager needs status on the project timeline.

Which of the following team members should provide an update?

A.

Product owner

B.

Business analyst

C.

Scheduler

D.

Sponsor

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Question # 13

A project encountered a problem and reached a milestone. In which of the following documents will the stakeholders MOST likely find information on these events?

A.

Issues log

B.

Change log

C.

Status report

D.

Meeting minutes

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Question # 14

According to the communication management plan, the project scheduler is required to post weekly status

reports on the project’s intranet site. From the stakeholders’ point of view, accessing the weekly report is an

example of:

A.

interorganizational preferences

B.

personal preferences

C.

the interactive method

D.

the pull method

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Question # 15

A team member has reported Task 3 will be completed ahead of schedule.

Using the given chart, which of the following represents the critical path if Task 3 is completed in two days?

A.

8 days

B.

10 days

C.

11 days

D.

12 days

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Question # 16

Three IT companies have agreed to summarize their efforts as a common organization to generate new businesses in the IT cloud computing industry. Which of the following is the type of organizational change described?

A.

Expansion

B.

Rightsizing

C.

Merger

D.

Onboarding

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Question # 17

A PM has notified the project team of an immediate project relocation. Of which of the following triggers is this

MOST likely a result? (Choose two.)

A.

Business continuity response

B.

Resource changes

C.

Disaster recovery response

D.

Risk response

E.

Gate review

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Question # 18

A project manager is assigned to a project that was previously managed by a peer project manager. The

project manager identifies several modifications that were deployed prior to CCB approval. Which of the

following change control processes is being mismanaged?

A.

Change validation with quality checks

B.

Regression planning

C.

Identify approval authority

D.

Change implementation

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Question # 19

A project manager has contracted a third-party vendor to achieve milestones. Which of the following risk strategies is the project manager applying?

A.

Transfer

B.

Accept

C.

Avoid

D.

Mitigate

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Question # 20

An organization needs a vendor to provide a solution. The organization can only describe its goals but not how to accomplish the work.

Which of the following types of procurement should be used?

A.

Request for information

B.

Request for quote

C.

Request for bid

D.

Request for proposal

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Question # 21

When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk?

A.

Issue log

B.

Risk management plan

C.

Communications plan

D.

Risk register

E.

Status report

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Question # 22

A project manager has been asked to prepare and present a review of the execution phase. Which of the following is the BEST audience for this review?

A.

Vendors

B.

Key stakeholders

C.

Resources

D.

Project team

E.

Business analysts

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Question # 23

A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution.

Which of the following is the BEST risk mitigation strategy that the project manager should use?

A.

Organize adequate training and have one of the operational staff as part of the project team.

B.

Raise a risk in the risk register, identify the likelihood and the consequence of the risk occurring.

C.

Have the project adequately document the solution and ensure a transition is in place.

D.

Escalate this as an issue to the project control board and ensure that there is adequate discussion.

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Question # 24

A project manager was directed to complete a project sooner than previously planned. Which of the following is the MOST cost-effective step to take to ensure the project’s success?

A.

Reduce the scope

B.

Increase the budget

C.

Decrease staff

D.

Update the WBS

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Question # 25

Which of the following job roles is primarily tasked with communicating the project timeline changes?

A.

Project scheduler

B.

Project manager

C.

Project sponsor

D.

Project coordinator

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Question # 26

The project team is distributed throughout a single country. The scrum master has decided to hold remote "stand-ups" on a daily basis. Which of the following would be the MOST effective means to do this?

A.

Instant messaging

B.

Video conference

C.

Phone call

D.

Collaboration website

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Question # 27

A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it. Which of the following were MOST likely missed during project planning?

A.

Issue log and process diagram

B.

Resource analysis and Gantt chart

C.

Stakeholder analysis and communication plan

D.

Scatter chart and scope analysis

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Question # 28

A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone diagram to perform this analysis.

This type of modeling relies on:

A.

Prioritizing the specific event.

B.

Variance in the process over time.

C.

Causes of a specific event.

D.

Determining the number of events.

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Question # 29

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project.

Which of the following would the project manager MOST likely do?

A.

Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.

B.

Raise a purchase order to purchase the licensing and ask the team member to install it.

C.

Amend the project scope and raise a project change request to obtain approval of the amendment.

D.

Amend the project schedule and work breakdown structures to remove the use of the software from the project.

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Question # 30

A project manager has an opportunity to add a highly skilled expert to the team who can increase the probability of the project’s success.

Which of the following risk strategies should the project manager adopt?

A.

Exploitation

B.

Avoidance

C.

Acceptance

D.

Mitigation

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Question # 31

Which of the following defines a group of projects that work together to achieve a common goal?

A.

Product

B.

Portfolio

C.

Program

D.

Project plan

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Question # 32

А new stakeholder has been added to a project with a BAG of $850,000. The stakeholder has raised five change requests to the CCB; two of them have been approved, and three are awaiting initial review. Considering the project has a CPI of 0.89 and an SPI of 1.14, and the approved ones will be implemented, which of the following should the project manager do LAST?

A.

Identify and document the risk.

B.

Evaluate the impact and justification.

C.

Implement the change.

D.

Update the documents and plans.

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Question # 33

A project manager does not have enough time to complete several tasks on a critical path. The budget is a low concern. Which of the following should be used to complete the tasks on time?

A.

Fast-track the tasks.

B.

Utilize positive float.

C.

Crash the schedule.

D.

Remove the critical path

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Question # 34

A project has been experiencing some difficulties due to third-party vendors. The project manager should request.

A.

Additional resources

B.

A gate review

C.

A risk register update

D.

A performance audit

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Question # 35

A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved.

Which of the following constraints are MOST likely to be affected? (Choose two.)

A.

Quality because the existing system is now outside the threshold.

B.

Requirements because this is a change to initial scope.

C.

Cost because replacing the system incurs additional expense.

D.

Schedule because this was an unscheduled task and will impact the timeline.

E.

Stakeholders because they will need to understand the modification and provide buy-in.

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Question # 36

Which of the following Agile ceremonies is used to determine the backlog items that will be worked on the next weeks?

A.

SCRUM retrospective meeting

B.

Sprint planning meeting

C.

Daily standup meeting

D.

Review meeting

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Question # 37

One deliverable failed during testing, and this has already happened several times.

Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?

A.

Run chart

B.

Fishbone diagram

C.

Scatter diagram

D.

Gantt chart

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Question # 38

The project manager has had a large number of change requests approved by the project steering committee, but has been given no extra time to deliver the project.

Which of the following schedule compression techniques should be used by the project manager?

A.

Rescheduling

B.

Crashing

C.

Rebaselining

D.

Control scope

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Question # 39

An organization has multiple projects that are taking place simultaneously.

Which of the following should be tasked with ensuring resources are appropriately allocated to projects?

A.

PMO

B.

Project sponsor

C.

Project coordinator

D.

HR

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Question # 40

Which of the following describes a burn rate?

A.

The rate at which project documents are disposed.

B.

The rate at which project personnel leave the project.

C.

The rate at which the project budget is used.

D.

The rate at which the timeline increases.

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Question # 41

A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.

Which of the following conflict resolution techniques is the project manager using?

A.

Forcing

B.

Negotiating

C.

Compromising

D.

Avoiding

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Question # 42

A customer asks a project manager if a small change can be made during the delivery phase. The project manager does not agree to the change.

Which of the following is the MOST likely reason?

A.

Established communication plan

B.

Scope creep

C.

Resource constraints

D.

Iterative approach

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Question # 43

A new project charter is being drafted.

Which of the following would be the BEST source for the high-level project requirements?

A.

Sponsor

B.

Project manager

C.

Project management office

D.

Project team

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Question # 44

A project team has determined it will need to source data from a system that was not part of the project scope.

The role of the project manager is to analyze which of the following impacts?

A.

Technical design, schedule, and budget

B.

Business process impacts and resourcing

C.

New software and hardware requirements

D.

Schedule, budget, and quality

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Question # 45

Which of the following roles has approval authority for project funding?

A.

Champion

B.

Chief Financial Officer (CFO)

C.

Project Management Office (PMO)

D.

Sponsor

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Question # 46

In which of the following organizational structures would a project manager have the MOST authority?

A.

Projectized

B.

Strong matrix

C.

Balanced matrix

D.

Functional

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Question # 47

A project manager is providing the lessons learned for a project that ran over budget and produced poor quality deliverables. Which of the following should the project manager include as part of the lessons learned?

A.

Risk register

B.

Post-mortem analysis

C.

Issue log

D.

Procurement report

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Question # 48

The client accepts the critical design review.

Which of the following meetings should be held to move to the NEXT step in the project?

A.

Execution

B.

Kickoff

C.

Closure

D.

Planning

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Question # 49

Which of the following shows projected project expenditures?

A.

Work breakdown structure

B.

Cash flow schedule

C.

Cash burn rate

D.

Budget milestone

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Question # 50

Several team members report that meeting objectives are not being met.

Which of the following documents would a project manager create to make team meetings more effective? (Choose two.)

A.

Create an SOW prior to each meeting and adhere to it.

B.

Create a meeting agenda prior to each meeting and adhere to it.

C.

Create a lessons learned list prior to each meeting and adhere to it.

D.

Create a project charter prior to each meeting and adhere to it.

E.

Create an action item list during the meeting and adhere to it.

F.

Create a corrective action plan prior to each meeting and adhere to it.

G.

Create a WBS prior to each meeting and adhere to it.

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Question # 51

A governance committee has just approved a new project. The project scheduler is now developing the project schedule. Which of the following activities should be done FIRST?

A.

Add durations.

B.

Add the start and finish dates

C.

Add tasks.

D.

Add resources.

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Question # 52

Which of the following is a key aspect of the Agile project management methodology?

A.

Test-driven

B.

Daily standup meetings

C.

Short project durations

D.

Defined list of requirements

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Question # 53

A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as:

A.

Resource leveling

B.

Staff Augmentation

C.

Work relocation

D.

Outsourcing

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Question # 54

Which of the following is described as placing responsibility for addressing the potential effects of an uncertain future event on an entity outside the organization?

A.

Risk avoidance:e

B.

Risk transfer

C.

Risk exploitation

D.

Risk mitigation

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Question # 55

A vendor is unable to deliver an order by the specified date.

Which of the following should be the project manager’s NEXT steps? (Choose two.)

A.

The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.

B.

The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays.

C.

The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not encounter delays.

D.

The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.

E.

The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

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Question # 56

A change must be made to a project to comply with municipal code. The project manager updates the relevant shared project documents. The key stakeholders subsequently update the documents with new information. When the project deliverables are reinspected, they fail the inspection. Which of the following is the MOST likely reason for the failed inspection?

A.

There were insufficient resources assigned to the task.

B.

The prior document version was not reviewed.

C.

Version control processes were not applied.

D.

The CCB was not contacted.

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Question # 57

A project manager is informed that a team member would like to enhance the code with an additional function. Which of the following should the project manager do NEXT?

A.

Submit a change request.

B.

Evaluate the impact of the change.

C.

Get approval from the CCB.

D.

Communicate the change to stakeholders.

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Question # 58

A risk with minor impact has been realized. There is no change to the triple constraint. The PM should notify the:

A.

internal project team.

B.

key stakeholders.

C.

affected team members.

D.

full project team.

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Question # 59

The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources.

Which of the following should the project manager do to obtain the resources?

A.

The project manager should identify and document the reasons for the additional resources in a change request.

B.

The project manager should hire additional resources temporarily to complete the project.

C.

The project manager should terminate the project until additional resources are added to the project.

D.

The project manager should ask the project team members to take on more tasks to complete the project on time.

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Question # 60

Which of the following would MOST likely be considered a project?

A.

Performing scheduled maintenance

B.

Picking and shipping a warehouse order

C.

Troubleshooting a company-wide network issue

D.

Remodeling a house

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Question # 61

A project manager identified a risk in a geographically unstable area. During the project, a volcano erupts, preventing project team access. Which of the following documents should the project manager update FIRST?

A.

Project schedule

B.

Issue log

C.

Risk register

D.

Scope statement

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Question # 62

A project stakeholder is disappointed the team was not included in some key decisions. This resulted in extra discussions and rework. Which of the following documents should the project manager review and update to resolve this situation?

A.

Collaboration site

B.

Dashboard

C.

RACI chart

D.

Wiki page

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Question # 63

A senior developer abruptly resigned without notice. Because of the senior developer’s expertise, the active task workload was substantial.

This would MOST likely impact the project’s: (Choose two.)

A.

environment

B.

scheduling

C.

requirements

D.

effectiveness

E.

scope

F.

budget

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Question # 64

A project manager is developing a communication plan for an enterprise-wide strategic project. Which of the following communication methods is BEST for sharing the project status reports?

A.

Video conferencing

B.

Email

C.

Intranet

D.

Face-to-face meetings

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Question # 65

A project manager is overseeing a project to analyze large amounts of data to find customer preferences. The large data sets are hosted by an external provider, and the project manager is concerned about losing access to the data.

Which of the following documents is appropriate for use in this situation?

A.

Project schedule

B.

Risk register

C.

Action item log

D.

Issue log

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Question # 66

A project must be:

A.

continuous.

B.

budgeted.

C.

unique.

D.

complex.

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Question # 67

Which of the following includes setting governance gates as well as predecessors and dependencies?

A.

Project communication

B.

Project constraints

C.

Project change control

D.

Project scheduling

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Question # 68

A project has been created, and the project team has been identified. Which of the following is the NEXT step?

A.

Release an article on the company blog.

B.

Conduct a company town hall.

C.

Host a kickoff meeting.

D.

Post a notice on social media.

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Question # 69

During the planning phase, a scheduler uses a WBS as a reference to create a list of activities. The next step of the process is to provide a sequence for all the activities. With which of the following deliverables is the scheduler working?

A.

WBS dictionary

B.

Project timeline

C.

Network diagram

D.

Gantt chart

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Question # 70

Which of the following BEST describes the relationship between portfolios, projects, and programs?

A.

A group of programs makes up a project, and all of an organization's projects make up a portfolio.

B.

A group of projects makes up a program, and all of an organization's programs make up a portfolio.

C.

A group of portfolios makes up a program, and all of an organization's programs make up a project.

D.

A group of projects makes up a portfolio, and all of an organization's portfolios make up a program.

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Question # 71

The Chief Executive Officer (CEO) of a company announced that a demerger operation will be completed in the next nine months. Which of the following BEST describes the organizational change?

A.

Business relocation

B.

Business reorganization

C.

Business split

D.

Business acquisition

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Question # 72

Tasks A and B have a duration of two days. Task A starts on Day 1, and Task B starts on Day 3. Tasks C and D have a duration of three days, and Task E has a duration of four days. Task C starts after Task A. Task D and E start after Task C. If Task A starts on December 15, which of the following is the anticipated start date for Task D?

A.

December 18

B.

December 19

C.

December 20

D.

December 21

E.

December 22

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Question # 73

Task ID 3 did not start on time, and no work has been accomplished yet. Evaluate the schedule below:

Which of the following is MOST likely the cause?

A.

Predecessors not properly identified

B.

Scope change

C.

Retrospective in progress

D.

Insufficient resources assigned

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Question # 74

While starting a new project, management is aligning the project to the organization's strategy, assigning limited resources based upon priorities, and optimizing resource deployment between projects.

Which of the following BEST describes these actions?

A.

Portfolio management

B.

Agile management

C.

Project management

D.

Strategic management

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Question # 75

In a projectized organization, a project manager has a need for a testing resource. The first place the project

manager should look for this resource is:

A.

a dedicated resource pool

B.

an allocated resource pool

C.

a shared resource pool

D.

a benched resource pool

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Question # 76

A project team is assessing individual project risks by evaluating the probability tor each one to occur, as well as the potential impact to project objectives using low, medium, and high values. The process the project team is using is known as:

A.

risk response planning.

B.

qualitative tisk analysis.

C.

quantitative risk analysis.

D.

risk mitigation planning

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Question # 77

A project portfolio will MOST likely align to:

A.

consumer demand.

B.

corporate strategy.

C.

lessons learned.

D.

PMO guidelines.

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Question # 78

A project manager is not going to finish a project on time but cannot change the deadline or add more budget. Which of the following types of change would allow the project manager to finish the project successfully?

A.

Resources

B.

Communication

C.

Organization

D.

Quality

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Question # 79

A project manager notices several of the action items discussed during a team-building exercise have been ignored by the project team. Although the team-building exercise was well attended and feedback was well received, nothing was accomplished.

To make the meetings more productive, which of the following steps should the project manager take? (Choose two.)

A.

Get suggestions from the project sponsor.

B.

Schedule more frequent meetings.

C.

Take meeting minutes.

D.

Post an agenda prior to starting the meeting.

E.

Schedule face-to-face meetings.

F.

Make the meetings mandatory.

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Question # 80

During a sprint, the product owner asks the scrum master to work on a quality issue as soon as possible. Which of the following is the scrum master's MOST likely action?

A.

Advise the product owner to submit a change request to the CCB.

B.

Ask the product owner if the issue can be deferred to the next sprint.

C.

Escalate the request by the product owner to upper management.

D.

Inform the product owner of potential delays to the work in the sprint.

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Question # 81

Midway through a project, the building the team works in is destroyed by a hurricane. Which of the following

types of communication is BEST in this event?

A.

Incident response

B.

Business continuity response

C.

Resource change response

D.

Schedule response

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Question # 82

Risk ID 2 has occurred.

Which of the following ways should the project manager update the risk register?

A.

Add a column for probability and set risk 2 at 100%

B.

Change the risk 2 response to backups restored

C.

Change the risk 2 status to issue

D.

Change the risk 2 owner to PM

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Question # 83

During a project, the project manager realizes some staff positions may be eliminated. Which of the following is the best NEXT step for the project manager to take?

A.

Communicate the concern with the project sponsor.

B.

Identify replacement resources.

C.

Review and update the project schedule.

D.

Add the risk to the risk register.

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Question # 84

A project facilitator is working within a large project team that includes 36 members representing different

organizational groups. The current communications plan calls for full status updates to be emailed to the whole

group twice per week. Which of the following factors should be considered FIRST when communicating with

this group?

A.

Providing all parties with frequent updates keeps the team on the same page as the project moves forward.

B.

The large team may be dispersed over different time zones, preventing the team from receiving the status

updates at the same time.

C.

The frequency, method, and level of detail provided should be different for each target audience.

D.

All team members receive the same level of detail, ensuring the accuracy of the status updates

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Question # 85

A project team is brainstorming and documenting what might go wrong in a project, the possible impact, and potential actions should certain situations arise.

Which of the following contains actions the team is MOST likely to consider?

A.

Identify, collaborate, quantify

B.

Accept, mitigate, transfer

C.

Stop, review, plan

D.

Prioritize, qualify, engage

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Question # 86

The project team has identified all the tasks needed to create project deliverables and grouped them into work packages covering all project scope. Which of the following should be done NEXT?

A.

Identify task relationships.

B.

Put the resources on tasks.

C.

Set the quality gates.

D.

Estimate the work package.

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Question # 87

A company’s Chief Executive Officer (CEO) has asked the project manager to update upper management regarding the status of a project. The project manager sends weekly written reports to the CEO and upper management. The project manager receives feedback that several administrators are frustrated with the level of detail and the frequency of the updates.

Which of the following is the BEST step for the project manager to take to resolve this issue?

A.

Customize the reports for each administrator in their preferred manner.

B.

Set up a meeting with the supervisor to discuss and resolve the issue.

C.

Stop sending reports and wait for upper management to talk to the project manager about their preferences.

D.

Start giving verbal reports to upper management so they can hear about the project in person.

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Question # 88

A new project manager is assigned in the middle of a seven-month project. The project is behind schedule, and there is only historical weekly cost data available.

Which of the following best practices should the project manager perform to assess project costs?

A.

Review the SPI.

B.

Create a burndown chart.

C.

Ask the project sponsor for additional funding.

D.

Perform a cost benefit analysis.

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Question # 89

A project manager has updated the risk register with the current risk status, probability, and impact. Risk IDs 2 and 6 have now been realized.

Which of the following is the NEXT appropriate step for the project manager to take?

A.

Identify risk strategies for the realized events

B.

Change the risk status to closed for 2 and 6

C.

Consult the risk management plan

D.

Update the issue log

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Question # 90

During the quality review of a change request, a required feature is discovered to be missing from the build. The documentation the developer received does not mention the feature; however, it is mentioned in the quality assurance manager's copy. Which of the following would prevent this issue from occurring in the future?

A.

Document the situation in the issue log.

B.

Verify the change is in the project schedule.

C.

Institute a version control process.

D.

Create a new change request with the additional requirement.

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Question # 91

A project team member states that the tasks identified in the project schedule for the week greatly exceed the number of available hours for the week.

Which of the following activities would have allowed the project manager to identify and correct this issue in advance?

A.

Risk identification

B.

Gate review

C.

Resource allocation

D.

Resource leveling

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Question # 92

A project manager launched a survey for future end users of a new product under development. The sponsor received the survey results and realized the needs are different than the features currently being developed. The sponsor decided to cancel the project. Which of the following explains why the sponsor made this decision?

A.

Constraint reprioritization needed to be carried out.

B.

The cost of the changes would be more than planned.

C.

The survey was not stated in the project management plan.

D.

More than half of the project charter should be updated.

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Question # 93

A mandatory evacuation has been ordered due to a natural disaster.

Which of the following should be applied?

A.

Incident response plan

B.

Business continuity plan

C.

Business risk plan

D.

Emergency plan

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Question # 94

A project requires that laptops be obtained immediately. The project manager confirms existing laptops, which were used for a previous project, are available, but authorization is required to use them. Which of the following risk response strategies does this represent?

A.

Exploit

B.

Accept

C.

Mitigate

D.

Transfer

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Question # 95

The project coordinator creates the following list to track the items team members are working on:

Which of the following types of documents is shown in the table above?

A.

Project schedule

B.

Project charter

C.

Action item log

D.

Work breakdown structure

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Question # 96

Which of the following is the BEST method to provide quick status updates on project tasks without interrupting project activities?

A.

Phone call

B.

Interoffice mail

C.

Newsletter

D.

Internal collaboration site

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Question # 97

A project manager at a projectized organization is resource leveling the upcoming phase. The project manager notices one of the resources is assigned with 20% of allocation to a secondary project. This situation limits

and jeopardizes the commitment date.

Which of the following should the project manager do NEXT?

A.

Ask the functional manager to release the 20% of allocation from the secondary project.

B.

Ask the sponsor to negotiate with the project manager from the secondary project.

C.

Ask the PMO to assign additional resources.

D.

Ask the project manager of the secondary project to release the resource.

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Question # 98

Given the following:

Which of the following is the duration of the critical path?

A.

35 days

B.

37 days

C.

38 days

D.

72 days

E.

73 days

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Question # 99

A busy project manager has a diverse set of stakeholders and team members with respect to age and cultural background. Which of the following is the BEST method for communicating to the project manager’s audiences?

A.

Speak with each individual, and communicate with that individual according to stated and demonstrated preferences

B.

Utilize a variety of communication methods, such as email, IM, conference calls, and face-to-face meetings, to reach all the audiences

C.

Develop a communications plan that considers the individual’s impact on the project and preferred communication method

D.

Determine a single best communication method to provide efficient and consistent communications to all the audiences

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Question # 100

Task A starts on Day 1 and has a duration of two days. Task B has a duration of two days and starts on Day 3.

Task C starts after Task A and has a duration of three days. Task D starts after Task B and Task C and has a

duration of one day. Which of the following represents the critical path?

A.

Five days

B.

Six days

C.

Seven days

D.

Eight days

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Question # 101

Which of the following project phases occurs when requirements are detailed?

A.

Initiation

B.

Monitor and control

C.

Planning

D.

Closing

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Question # 102

A company is in the process of combining the human resources and marketing departments. Which of the following describes this change?

A.

Business process change

B.

Business merger

C.

Internal reorganization

D.

Interorganizational change

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Question # 103

Despite receiving regular updates, a sponsor learns a project recently slipped.

Which of the following documents can the sponsor review to determine the project’s performance? (Select two.)

A.

Status report

B.

Communication plan

C.

Issue log

D.

Project schedule

E.

Action items list

F.

Risk register

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Question # 104

The design team and development team disagree about what technology should be used for a major requirement. A brainstorming meeting takes place, where both teams focus on the mutually agreed-upon deliverables.

Which of the following conflict resolution techniques did the teams use?

A.

Compromising

B.

Smoothing

C.

Confronting

D.

Forcing

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Question # 105

A task on the critical path will not be completed on time. The project manager is reviewing both the schedule and the risk register to create a corrective action plan. The project completion date and quality of the deliverable cannot change. Which of the following activities should the project manager perform NEXT?

A.

Revise the project plan.

B.

Update the issue log.

C.

Request additional funding.

D.

Issue a change request.

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Question # 106

Expenditure tracking helps with cost:

A.

reporting

B.

scheduling

C.

discounting

D.

floating

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Question # 107

Which of the following are the roles involved in a Scrum project?

A.

Scrum master, development team, quality coach

B.

Scrum master, business analyst, product owner

C.

Scrum master, product owner, development team

D.

Scrum master, project sponsor, business analyst

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Question # 108

A project manager must create documentation before the project kickoff meeting. Which of the following documents will identify the project, introduce the project manager, and establish authority in the project?

A.

Responsibility matrix

B.

Resource allocation plan

C.

Project charter

D.

Statement of work

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Question # 109

A new project has just commenced. Project team members are constantly disagreeing on how tasks should be

handled and are not getting along well. Which of the following stages BEST explains this situation?

A.

Norming

B.

Performing

C.

Forming

D.

Storming

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Question # 110

A project manager is meeting with top management executives and presenting a project status report. The Chief Information Officer (CIO) and other executives complain that the meeting is taking too long and not providing summary information on the project’s progress.

Which of the following should the project manager be presenting?

A.

Project issue

B.

Project dashboard

C.

Project schedule

D.

Project milestone

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Question # 111

Which of the following describes KPIs?

A.

Analyses of organizational strengths and weaknesses

B.

Graphical representations of process flow

C.

Elements against which performance can be measured

D.

Collaboration platform tools

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Question # 112

Which of the following information does the project risk register typically contain?

A.

Type of risk, identified risk, risk response, impact of risk, severity of risk

B.

Type of risk, project task, risk response, impact of risk, severity of risk

C.

Type of risk, identified risk, risk response, project schedule risk, severity of risk

D.

Type of risk, identified risk, risk response, impact of risk, risk avoidance

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Question # 113

Which of the following features describe a projectized organization? (Select two.)

A.

The project manager has less authority over the project team than in a strong matrix.

B.

Team members are solely dedicated to project activities.

C.

The functional manager has full authority over the project team members.

D.

The project manager has full authority over the project team members.

E.

Team members from various departments are assigned to the project.

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Question # 114

When an action is taken on a risk, which of the following is being done and which document needs to be updated?

A.

Mitigating risk, and the risk register should be updated

B.

Accepting risk, and the risk review document should be updated

C.

Avoiding risk, and the risk review document should be updated

D.

Exploiting risk, and the risk register should be updated.

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Question # 115

A customer has stated that meeting the project schedule and milestones takes priority and is, therefore, willing to spend additional funds to sustain operations. The project team must ensure completion of the:

A.

business continuity plan.

B.

incident response plan.

C.

disaster recovery plan.

D.

risk management plan.

E.

quality management plan.

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Question # 116

A key stakeholder asked several members of the project team to make project changes without submitting

them for approval. Because the stakeholder is related to the Chief Executive Officer (CEO), the team members

are reluctant to deny these requests. Which of the following should the project manager do FIRST to control

this situation?

A.

Have the team members deny all change requests from this stakeholder

B.

Ask the project sponsor for more funding to anticipate the change requests from the key stakeholder

C.

Contact the key stakeholder to encourage the submission of written change requests

D.

Request additional resources from the project team to complete the change requests from the key

stakeholder

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Question # 117

While preparing to plan a project, the project manager meets with the key stakeholders to determine the

flexibility between the project constraints. Which of the following techniques should the project manager

consider to reduce personal bias and increase buy-in?

A.

Send the stakeholders a survey about the project constraints to complete anonymously

B.

Watch and determine which constraint is most important

C.

Compare the constraints two at a time and have the stakeholders vote on importance

D.

Look at historical information regarding the flexibility preferences of key stakeholders

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Question # 118

Which of the following documents serves the primary purpose of requesting details about a vendor’s capabilities?

A.

RFP

B.

RFI

C.

RFQ

D.

NDA

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Question # 119

Which of the following network scheduling techniques is focused mainly on the duration and stack of each

activity?

A.

Program evaluation review technique

B.

Precedence diagramming method

C.

Arrow diagramming method

D.

Critical path method

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