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PK0-004 Questions and Answers

Question # 6

Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action.

Which of the following techniques is the project manager using?

A.

Compromising

B.

Smoothing

C.

Withdrawing

D.

Accepting

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Question # 7

Which of the following activities are associated with the closing phase of a project? (Choose two.)

A.

Risk mitigation

B.

Archiving of project documents

C.

Tracking of expenditures

D.

Lessons learned

E.

Quality assurance

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Question # 8

A project has fallen behind schedule for no obvious reason, so the PM has gathered the team to brainstorm. Which of the following should the PM do NEXT?

A.

Go over the meetings objectives and agenda.

B.

Brief the team on which tasks have fallen behind schedule and where the project has slack.

C.

Refer to the risk register to map the risks to issues and mitigation strategies.

D.

Review the issue log with the project team and identify potential risks.

E.

Review an Ishikawa diagram with the project team to determine possible causes and effects.

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Question # 9

Upper management asks a project sponsor to provide several ad hoc reports as a brief overview of the project’s current status.

Which of the following types of reports should the project sponsor use to quickly summarize the status report data?

A.

Pie chart

B.

Run chart

C.

Project schedule

D.

Dashboard information

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Question # 10

Tasks B and D start after Task A is completed. Task C starts after Tasks B and D are completed. task E starts after Task D is completed. Task H starts after task B is completed. Task G starts after Tasks C and H are completed. Task F starts after Task E is completed.

Following are the durations of all tasks:

Task Duration

A) Four weeks

B) Two weeks

C) Six weeks

D) Three weeks

E) Seven weeks

F) One week

G) Two weeks

H) Nine weeks

Which of the following tasks are on the critical path?

A.

A, D, C, G

B.

A, B, H, G

C.

A, D, E, F

D.

A, B, C, G

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Question # 11

The following tasks are required to complete an IT project that is behind schedule:

Which of the following is the critical path?

A.

3, 2, 4

B.

4, 2, 3

C.

3, 2, 1, 4

D.

4, 1, 2, 3

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Question # 12

Based on the table below:

Which of the following is the float of Task B?

A.

-2

B.

0

C.

2

D.

5

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Question # 13

The Chief Executive Officer (CEO) has changed the direction of a business and no longer needs one of the

divisions. A deal is reached to sell the division to a company in another state. Which of the following BEST

describes this type of organizational change?

A.

Business process change

B.

Internal reorganization

C.

Relocation

D.

Demerger

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Question # 14

A project manager is mapping qualifications and available personnel to the project requirements. Which of the following activities is the project manager completing?

A.

Team Building

B.

Team Selection

C.

Resource loading

D.

Resource leveling

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Question # 15

An organization needs a vendor to provide a solution. The organization can only describe its goals but not how to accomplish the work.

Which of the following types of procurement should be used?

A.

Request for information

B.

Request for quote

C.

Request for bid

D.

Request for proposal

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Question # 16

A key stakeholder asks the project manager for additional features. Which of the following documents should the project manager refer to before responding to this request?

A.

Process diagram

B.

Change control plan

C.

Balanced scorecard

D.

SWOT matrix

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Question # 17

A project manager is scheduling activities and determines one activity cannot be completed until another

activity is completed. Which of the following dependency relationships is represented?

A.

FF

B.

SS

C.

SF

D.

FS

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Question # 18

During an ad-hoc meeting, the OM notifies the sponsor that while the project is on schedule, material costs have increased and the project is over budget. To save the project, the PM request a material contract with a less expensive vendor. The sponsor approves the change, and project comes in within target tolerances. The company, however, receives numerous stakeholder complaints.

Which of the following is the MOST likely cause of these complaints?

A.

The quality of the deliverable decreased due to the rising material cost.

B.

The PM did not follow the project communication plan.

C.

Quality assurance actions were not adjusted for the vendor change.

D.

The change was not documented and approved.

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Question # 19

An external customer has requested a modification of the project scope through an official change request. Which of the following is the appropriate NEXT step?

A.

Implement the change.

B.

Analyze impacts to the project.

C.

Create a new change request.

D.

Modify the configuration documentation.

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Question # 20

During the execution phase, the project manager discovered that the testing phase is dependent on completion of the vendor’s tasks. The project team has just informed the project manager their activities are almost complete, and they would like permission to begin testing. The vendor is not scheduled to deliver the products for two months.

Which of the following should have occurred to prevent this issue?

A.

During the planning phase, the project manager should have recognized the relationship between the vendor’s and project team’s tasks and adjusted the schedule for the project team to begin activities two months later.

B.

The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team.

C.

During the project team’s regular status meeting with the vendor, the project team should have informed the vendor that the team was ahead of schedule and to speed up their work.

D.

During the project team’s regular status meeting with the vendor, the vendor should have informed the project team that it required another two months, and to slow down.

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Question # 21

A governance committee has just approved a new project. The project scheduler is now developing the project schedule. Which of the following activities should be done FIRST?

A.

Add durations.

B.

Add the start and finish dates

C.

Add tasks.

D.

Add resources.

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Question # 22

Which of the following risk strategies is represented by the purchase of insurance?

A.

Mitigate

B.

Accept

C.

Transfer

D.

Avoid

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Question # 23

One deliverable failed during testing, and this has already happened several times.

Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?

A.

Run chart

B.

Fishbone diagram

C.

Scatter diagram

D.

Gantt chart

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Question # 24

A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule.

Which of the following is the FIRST step the project manager should take?

A.

Assess the risk register’s new items.

B.

Review the task start and finish dates.

C.

Obtain additional resources.

D.

Analyze the assigned hours.

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Question # 25

A project manager is providing the lessons learned for a project that ran over budget and produced poor quality deliverables. Which of the following should the project manager include as part of the lessons learned?

A.

Risk register

B.

Post-mortem analysis

C.

Issue log

D.

Procurement report

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Question # 26

A critical stakeholder has requested additional status updated beyond the schedule.

Which of the following factors MOST likely needs to be accounted for when communicating with this stakeholder?

A.

Confidentiality

B.

Criticality

C.

Frequency

D.

Cultural differences

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Question # 27

A project is about to begin the execution phase. The SOW and project plan have been approved, and the project team has been formed. Which of the following types of meetings should happen NEXT?

A.

Update

B.

Scheduling

C.

Kickoff

D.

Review

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Question # 28

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap. Which of the following is the project manager facing?

A.

Language barriers

B.

Time zones

C.

Cultural differences

D.

Personal preferences

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Question # 29

The project team is distributed throughout a single country. The scrum master has decided to hold remote "stand-ups" on a daily basis. Which of the following would be the MOST effective means to do this?

A.

Instant messaging

B.

Video conference

C.

Phone call

D.

Collaboration website

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Question # 30

During the initiation phase, a project manager has asked for a document containing the high-level objectives and goals for a project.

Which of the following documents would contain these items?

A.

Business case

B.

Requirements document

C.

Project timeline

D.

Task plan

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Question # 31

A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it. Which of the following were MOST likely missed during project planning?

A.

Issue log and process diagram

B.

Resource analysis and Gantt chart

C.

Stakeholder analysis and communication plan

D.

Scatter chart and scope analysis

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Question # 32

In which of the following organizational structures would a project manager have the MOST authority?

A.

Projectized

B.

Strong matrix

C.

Balanced matrix

D.

Functional

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Question # 33

A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project.

Which of the following are critical for the project manager to provide?

A.

Cost, schedule, organizational chart, and risks/issues

B.

Risks/issues, cost, RACI chart, and action items

C.

Schedule, cost, risks/issues, and milestones

D.

Action items, organizational chart, schedule, and NDA

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Question # 34

Which of the following metrics are used to determine a project's EAC?

A.

Baseline costs plus actual costs

B.

Forecasted costs plus actual costs

C.

Planned costs minus actual costs

D.

Forecasted costs minus actual costs

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Question # 35

A project manager is reviewing documents to develop the project charter. While reviewing historical project documentation, the project manager decides to include the following in the charter:

  • Project title description
  • Preassigned resources
  • Budget
  • WBS
  • Measurable project objectives

Which of the following components should be a part of the project management plan instead of the project charter?

A.

Project title and description

B.

Preassigned resources

C.

Budget

D.

WBS

E.

Measurable project objectives

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Question # 36

A project team has determined it will need to source data from a system that was not part of the project scope.

The role of the project manager is to analyze which of the following impacts?

A.

Technical design, schedule, and budget

B.

Business process impacts and resourcing

C.

New software and hardware requirements

D.

Schedule, budget, and quality

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Question # 37

A team member has completed an assigned task. Which of the following roles should be notified FIRST?

A.

Project sponsor

B.

Key stakeholders

C.

Project manager

D.

Project team

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Question # 38

During the execution phase of a project, a project task has run longer than anticipated.

Which of the following is the new critical path of the project if Task 2 requires an additional two days to complete?

A.

12 days

B.

14 days

C.

16 days

D.

19 days

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Question # 39

A hurricane occurs in an area where several key project resources are located. When reviewing the project dashboard, the project sponsor sees the project is behind schedule and asks the project manager for an explanation. Which of the following documents should the project manager examine NEXT to provide an explanation?

A.

Meeting minutes

B.

Issue log

C.

Project schedule

D.

Budget

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Question # 40

A project is due to deliver, configure, and install a collection of medical devices. The first device in the collection is reportedly four weeks behind schedule is manufacturing. Which of the following BEST describes how the project manager can keep the project on track?

A.

Expedite shipping of the first item to keep the installation order.

B.

Rearrange the installation dates since other devices are already on site.

C.

When the late equipment arrives, have the team work overtime.

D.

Explain the vendor payments will be withheld if delivery is not met.

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Question # 41

Which of the following primary factors are used to prioritize the development of risk response strategies?

(Choose two.)

A.

Likelihood

B.

Timeline

C.

Impact

D.

Quality

E.

Cost

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Question # 42

A new contractor joining the project team is an example of:

A.

offshoring

B.

offboarding

C.

rightsizing

D.

outsourcing

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Question # 43

A project manager is assigned to a project that was previously managed by a peer project manager. The

project manager identifies several modifications that were deployed prior to CCB approval. Which of the

following change control processes is being mismanaged?

A.

Change validation with quality checks

B.

Regression planning

C.

Identify approval authority

D.

Change implementation

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Question # 44

A project team has failed to deliver on changes the project manager outlined on a call two weeks ago. The project team members indicate they did not remember the contents on the call. Which of the following should the project manager do FIRST to improve the level of awareness of changes to the project schedule?

A.

Define the communications plan.

B.

Record the missed tasks on the issue log.

C.

Provide meeting minutes after each call.

D.

Complete a fishbone diagram.

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Question # 45

The project manager needs to motivate the team; however, is an insufficient budget for awards.

Which of the following motivating agents is the MOST appropriate option the project manager can utilize?

A.

Reduce the workload

B.

Replace resources

C.

Extend the timeline

D.

Provide additional responsibility

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Question # 46

In a Scrum retrospective, which of the following categories are used to classify the feedback from the team?

A.

Direct and indirect

B.

Pros and cons

C.

Pluses and minuses

D.

Likes and dislikes

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Question # 47

A project manager is meeting with top management executives and presenting a project status report. The Chief Information Officer (CIO) and other executives complain that the meeting is taking too long and not providing summary information on the project’s progress.

Which of the following should the project manager be presenting?

A.

Project issue

B.

Project dashboard

C.

Project schedule

D.

Project milestone

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Question # 48

A functional manager within a project is requesting to edit the display features of an application that is being developed.

Which of the following has the authority to approve the edit?

A.

PM

B.

CCB

C.

PMO

D.

SME

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Question # 49

A project portfolio will MOST likely align to:

A.

consumer demand.

B.

corporate strategy.

C.

lessons learned.

D.

PMO guidelines.

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Question # 50

While planning a project, the project team estimates known expenses but also applies a margin of error for

unknown expenses. Which of the following is the project team trying to determine?

A.

Cost of quality

B.

Expenditures

C.

Total project cost

D.

Burn rate

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Question # 51

A project sponsor has repeatedly indicated dissatisfaction with the resjits o' several projects being managed by different individuals and consisting of different teams within the organization. Which of the following is the best action for management to take NEXT?

A.

Change to a matrix organizational structure.

B.

Audit the project management process.

C.

Enforce the use of EVM.

D.

Remove the project sponsor.

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Question # 52

A project manager has set aside a contingency reserve for unforeseen communications. Which of the following types of communication is MOST likely to utilize this contingency reserve?

A.

Impromptu meeting

B.

Closure conference

C.

Distributed printed media

D.

Kickoff meeting

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Question # 53

Which of the following is the BEST method to provide quick status updates on project tasks without interrupting project activities?

A.

Phone call

B.

Interoffice mail

C.

Newsletter

D.

Internal collaboration site

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Question # 54

A project requires the distribution of training materials for 300 stakeholders across multiple campuses. Which of the following would be the BEST method to deliver the materials?

A.

Email

B.

Printed media

C.

Face-to-face meetings

D.

Video conferencing

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Question # 55

The problem statement of a project helps to identify:

A.

roadblocks impeding project progress

B.

a connection to a larger program

C.

a reason or purpose

D.

start and end dates

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Question # 56

Which of the following documents will MOST likely result in a time and material agreement?

A.

RFQ

B.

RFI

C.

SLA

D.

RFB

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Question # 57

Which of the following is a document that new employees at an organization sign as a condition of employment if they will be using the organization’s proprietary processes?

A.

NDA

B.

SLA

C.

SOW

D.

LOI

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Question # 58

Which of the following tasks are responsibilities of the project manager role?

A.

Provide inputs, estimate tasks, and manage a team

B.

Manage the budget, perform quality assurance, and be accountable for artifacts

C.

Set deliverables, control risk, manage risk, and create a project charter

D.

Manage a team, marketing, roadblocks, and project steering

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Question # 59

Which of the following is primarily responsible for developing the timeline?

A.

Project sponsor

B.

Project coordinator

C.

Project manager

D.

Project scheduler

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Question # 60

A project sponsor would like the status of a key deliverable at the first project milestone.

Which of the following is a characteristic of a milestone?

A.

Ongoing

B.

Resource assigned

C.

High cost

D.

Zero duration

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Question # 61

A company was originally organized using a functional structure; however, the company has decided to go

forward with a matrix structure to get the most utilization of resources. This is an example of:

A.

a business process change

B.

personal preference

C.

internal reorganization

D.

intraorganizational differences

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Question # 62

A company is about to initiate a cybersecurity project. However, the project manager realizes the company does not possess the required skills to complete the project and requires a search by third-party vendors.

Which of the following documents should the project manager provide?

A.

RFI

B.

LOI

C.

RFP

D.

RFQ

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Question # 63

A project manager notices a lack of meeting attendance from the project team. Which of the following actions might the project manager take to BEST improve the level of attendance?

A.

Schedule the meeting directly on the attendees’ calendars.

B.

Publish an agenda prior to the meeting.

C.

Increase the number of email invitations for the upcoming meeting.

D.

Send the meeting invitation by email with a read receipt.

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Question # 64

The Chief Executive Officer (CEO) informs the project manager that a project must be completed six months earlier than previously scheduled. Which of the following is the BEST way for the project manager to respond?

A.

Increase the quality parameters.

B.

Transfer more productive resources to the project.

C.

Recommend a reduction of the deliverables.

D.

Update the project scope.

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Question # 65

A key stakeholder has asked project team members to work overtime on special projects. This is undermining the success of a time-sensitive project because the project team is too tired to complete the deliverables.

Which of the following steps should the project manager take to BEST resolve the issue?

A.

Ask the project sponsor for shared resources for the key stakeholder’s project.

B.

Ask the project sponsor for benched resources for the time-sensitive project.

C.

Ask the key stakeholder for low-quality resources for the time-sensitive project.

D.

Ask the project sponsor for dedicated resources for the time-sensitive project.

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Question # 66

Which of the following documents focus primarily on support activities after the completion of a project? (Choose two.)

A.

Warranty

B.

SLA

C.

Purchase order

D.

Letter of intent

E.

RFQ

F.

IMS

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Question # 67

A project sponsor promises the Chief Executive Officer (CEO) that a project will be completed before the next quarterly meeting. The project manager needs to take the following elements into account:

  • Delivery
  • Vacation
  • Cost of overtime
  • Work effort

Which of the following documents should the project manager use to guarantee the project’s success?

A.

RACI

B.

Schedule

C.

Project charter

D.

SWOT

E.

Burn chart

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Question # 68

Which of the following methods should a project manager use to improve email communication for a time- sensitive, high-visibility global project? (Choose two.)

A.

Limit email recipients to only required team members.

B.

Increase the number of emails to encourage team interaction.

C.

Set up emails with bold text and all caps in the subject line.

D.

Eliminate acronyms from the email to avoid miscommunication.

E.

Include more information to increase the length of each email message.

F.

Include detailed technical consideration in each email.

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Question # 69

A recent change request was implemented with approval; however, it had an unforeseen negative impact on the critical path. Which of the following measures should be taken to ensure the project is not delayed?

A.

Evaluate the impact of the change.

B.

Execute the regression plan.

C.

Identify and document the root cause of the issue,

D.

Validate the change was quality checked.

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Question # 70

A project team is preparing for a major system upgrade that is scheduled for next week. During the upgrade, there will be limited availability of technology resources.

Which of the following is the BEST communication method for the team during the activation?

A.

In-person command center

B.

Video conferencing

C.

Voice conferencing

D.

Instant messaging

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Question # 71

Joe. a project team member, has had excessive absences and poor work performance. The project manager has spoken with Joe and his manager multiple times with no success. Joe's negativity is beginning to affect other team members. Which of the following is the BEST course of action at this point?

A.

Confront Joe and give him one last chance to correct his behavior.

B.

Try to rationalize with Joe the importance of being part of the team.

C.

Report Joe's work performance to the sponsor to resolve the issue.

D.

Remove Joe from the project and begin working to restore team morale.

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Question # 72

A security breach was identified within a large company. The authentication server crashed, and employees are unable to access their accounts. Which of the following project constraints will MOST likely be impacted by this issue?

A.

Timeline

B.

Quality

C.

Budget

D.

Scope

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Question # 73

A team shares authority between functional managers and project managers. The project manager's authority ranges from weak to strong. Which of the following organizational structures is described?

A.

Matrix

B.

Projectized

C.

Functional

D.

Hybrid

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Question # 74

A project sponsor wants to replace the current PM with a more experienced PM. However, removing the current PM might have a negative impact on the team's morale and motivation in a critical stage of the project. After talking to the main stakeholder, the sponsor decides to provide the PM with training according to the need instead of removing the PM. Which of the following risk management strategies was used in this scenario?

A.

Avoid

B.

Exploit

C.

Transfer

D.

Mitigate

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Question # 75

Two highly skilled resources, who are currently working on other projects, are assigned to a project manager. Personality conflicts between the two resources have adversely affected project completion. The project

manager has asked a manager with direct authority over the resources to provide input to resolve the issue, but the project manager does not have the level of authority required to resolve the personality conflict.

Which of the following structure types is this an example of?

A.

Strong matrix

B.

Balanced matrix

C.

Functional

D.

Weak matrix

E.

Projectized

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Question # 76

Project team members are getting frustrated, questioning their goals, and taking it out on their project manager. In which of the following stages is the team?

A.

Forming

B.

Storming

C.

Norming

D.

Performing

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Question # 77

Which of the following would MOST likely be considered a project?

A.

Performing scheduled maintenance

B.

Picking and shipping a warehouse order

C.

Troubleshooting a company-wide network issue

D.

Remodeling a house

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Question # 78

Which of the following documents does a vendor rely on MOST before committing funding and resources to a project?

A.

SOW

B.

PO

C.

SLA

D.

MOU

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Question # 79

A project manager has an opportunity to add a highly skilled expert to the team who can increase the probability of the project’s success.

Which of the following risk strategies should the project manager adopt?

A.

Exploitation

B.

Avoidance

C.

Acceptance

D.

Mitigation

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Question # 80

A project manager is unsure if the quality of a deliverable from a SME meets specifications.

Which of the following is the BEST way for the project manager to address the issue?

A.

Conduct a face-to-face or telephone meeting with the team member.

B.

Send an email outlining the concerns to the team member.

C.

Send a project team meeting to obtain feedback from everyone.

D.

Post the issue on the wiki page for input from stakeholders.

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Question # 81

A customer asks a project manager if a small change can be made during the delivery phase. The project manager does not agree to the change.

Which of the following is the MOST likely reason?

A.

Established communication plan

B.

Scope creep

C.

Resource constraints

D.

Iterative approach

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Question # 82

An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs.

Which of the following actions should the project manager take?

A.

Submit a new change request.

B.

Initiate the regression plan.

C.

Add remediation to the schedule.

D.

Accept the new power output.

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Question # 83

A project manager has received a change order that will reduce a project's timeline and budget. However, the change order also indicates the goals and deliverables of the project must remain unchanged. Which of the following is the MOST logical impact to the project?

A.

The reduced timeline will impact the quality of the deliverables because the amount of time to test will be reduced.

B.

The reduced budget will result in reduced resources, which will lead to a strong matrix organizational structure being used.

C.

The reduced timeline will decrease risk, resulting in an increased contingency reserve.

D.

The reduced budget will cause the project manager to reject the change order.

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Question # 84

Which of the following is an example of a project?

A.

Purchasing pedometers from local retail stores for employees

B.

Implementing a health awareness program at an organization

C.

Conducting semi-annual blood drives at an organization

D.

Presenting a scripted workshop at an organization’s three locations

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Question # 85

A project manager is archiving of project documents.

Which of the following phases does this describe?

A.

Initiation

B.

Planning

C.

Execution

D.

Closing

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Question # 86

Which of the following techniques modifies the schedule based upon resource constraints?

A.

Critical Chain Method

B.

Critical Path Method

C.

Arrow Diagramming Method

D.

Precedence Diagramming Method

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Question # 87

New requirements were introduced during the execution phase of a project, and the team believes this will impact the project cost but not the timely completion of project deliverables.

Which of the following is the BEST way for the PM to validate the assessment?

A.

Ask the team for estimates, and review the project schedule and budget.

B.

Ask the team to review the product scope and validate its impact on the schedule and quality.

C.

Ask the team for estimates, and review the cost management plan.

D.

Ask the team to perform a SWOT analysis, and validate the assessment.

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Question # 88

A project has passed a phase-gate, and the new phase is ready to begin. Which of the following is the MOST appropriate method to communicate the transition to team?

A.

Kickoff meeting

B.

One-on-one meetings

C.

Voice conferencing

D.

Instant messaging

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Question # 89

Which of the following is a reason for assessing risk in a project?

A.

To identify new tasks

B.

To shorten the project timeline

C.

To avoid rework

D.

To establish a budget

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Question # 90

Which of the following analyses should a project manager use to determine problem areas for corrective action planning? (Select two.)

A.

Planned value

B.

Schedule variance

C.

Acceptable variance

D.

Cost variance

E.

Earned value

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Question # 91

Which of the following features describe a projectized organization? (Select two.)

A.

The project manager has less authority over the project team than in a strong matrix.

B.

Team members are solely dedicated to project activities.

C.

The functional manager has full authority over the project team members.

D.

The project manager has full authority over the project team members.

E.

Team members from various departments are assigned to the project.

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Question # 92

A stakeholders asked for a change to the project. The project manager discussed and documented the desired change, and the proper authorities approved it.

Which of the following steps of the control was missed?

A.

Communicate the change

B.

Quality check

C.

Implementation

D.

Evaluate impact and justification

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Question # 93

The final project report should contain which of the following?

A.

Minutes of all the project meetings

B.

Project design documentation

C.

Detailed breakdown of the schedule

D.

Summary of the project cost

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Question # 94

Two companies have merged. Which of the following may impact the project manager’s communication methods after the merger?

A.

Updates to issues logs

B.

Increase in change requests

C.

Changes to stakeholder requirements

D.

Updates to the WBS

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Question # 95

Resources for a project report to a project manager and a functional manager.

The organizational structure is:

A.

Matrix

B.

Ad hoc

C.

Functional

D.

Projectized

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Question # 96

A project manager is required to maintain various documents and procedures.

Which of the following require ongoing attention and periodic updates?

A.

Project charter

B.

Change requests

C.

Project management plan

D.

Communication plan

E.

Project SOW

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Question # 97

A customer has requested a new feature be included in the next iterative release. The customer has agreed to

move a previously planned feature to a subsequent release and increase the budget. Which of the following is

the MOST appropriate scheduling action?

A.

Analyze the critical path and update the WBS with the new feature

B.

Add the new feature and reprioritize the product backlog

C.

Add the new feature to the next sprint and move the old feature to the following sprint

D.

Conduct a retrospective with the team to discuss the change and introduce the feature

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Question # 98

A PM is asked to keep the Chief Information Officer (CIO) informed of a project’s health at a high level on a

daily basis. Which of the following is the BEST way for the PM to provide this information?

A.

Status report

B.

Meeting minutes

C.

Dashboard

D.

Email

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Question # 99

A project sponsor, project manager, and project facilitator are drafting a project charter. The final contents of this documentation will be presented to the project steering committee for review and approval. The following sections are currently documented:

  • Project description
  • Draft project timeline and schedule
  • Rough milestones
  • Draft project budget
  • Draft resources required
  • High-level risk review

Which of the following sections should be included in this document?

A.

Business information

B.

Full risk assessment results

C.

Draft work breakdown structure

D.

Full resource requirements

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Question # 100

A company has hired a new project manager. The PMO has briefed the new project manager on the following expected responsibilities for projects:

  • Coordinate project schedule
  • Manage to the triple constraint
  • Provide performance feedback to team members’ managers

Which of the following types of organizational structures did the new project manager MOST likely join?

A.

Balanced matrix

B.

Strong matrix

C.

Functional

D.

Projectized

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Question # 101

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project.

Which of the following would the project manager MOST likely do?

A.

Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.

B.

Raise a purchase order to purchase the licensing and ask the team member to install it.

C.

Amend the project scope and raise a project change request to obtain approval of the amendment.

D.

Amend the project schedule and work breakdown structures to remove the use of the software from the project.

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Question # 102

A project manager is creating the WBS.

In which of the following phases is the project?

A.

Initiation

B.

Planning

C.

Execution

D.

Closing

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Question # 103

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference.

Which of the following is MOST likely to be the main challenge the influences this decision?

A.

Geographical factors

B.

Language barriers

C.

Cultural differences

D.

Technology factors

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Question # 104

A customer has requested additional features for an active project.

Which of the following steps should take place NEXT?

A.

Implement the requested changes.

B.

Evaluate the impact of the changes.

C.

Update all project documents.

D.

Submit the requested changes to the CCB.

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Question # 105

A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable.

Which of the following factors will MOST likely influence the communication methods used in the project?

A.

Personal preferences

B.

Technological factors

C.

Language barriers

D.

Cultural differences

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Question # 106

Which of the following is a definition of an RFP?

A.

A document sent to potential vendors to solicit a bid for a project.

B.

A document sent to potential vendors to request information for skills and experience for a project.

C.

A document sent to potential vendors to request a commitment for a project.

D.

A document sent to potential vendors to solicit information that excludes pricing information for a project.

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Question # 107

Which of the following would indicate a project manager is working in a matrix-based organization?

A.

The project manager has full authority over resources and the project.

B.

The project manager has no authority over the project resources and limited-to-no authority over the project.

C.

Resources align to the project, report to the project manager, and have no functional home at the end of the project.

D.

Resources report to business area functional managers and return to the functional area at the end of the project.

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Question # 108

A new stakeholder has requested the status and progress reports for the project milestones. Which of the following documents should the project manager address FIRST?

A.

Project communication plan

B.

Project status report

C.

Project management plan

D.

Project backlog

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Question # 109

A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.

Which of the following conflict resolution techniques is the project manager using?

A.

Forcing

B.

Negotiating

C.

Compromising

D.

Avoiding

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Question # 110

A project manager is creating the monthly report for top management. The project manager has collected the information below:

AC = 100

PV = 80

EV = 120

Based on this information, the CPI reflects which of the following about the project?

A.

It is under budget.

B.

It is over budget.

C.

It is ahead of schedule.

D.

It is behind schedule.

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Question # 111

A change must be made to a project to comply with municipal code. The project manager updates the relevant shared project documents. The key stakeholders subsequently update the documents with new information. When the project deliverables are reinspected, they fail the inspection. Which of the following is the MOST likely reason for the failed inspection?

A.

There were insufficient resources assigned to the task.

B.

The prior document version was not reviewed.

C.

Version control processes were not applied.

D.

The CCB was not contacted.

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Question # 112

Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule?

A.

Project manager and project scheduler

B.

Project coordinator and project sponsor

C.

Project champion and project scheduler

D.

Project stakeholders and project team

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Question # 113

A team member was assigned a new task during a meeting. The team member did not complete the task by the end of the phase, and the PM is looking for evidence to escalate the issue. Which of the following documents could help in this situation?

A.

Issue log

B.

Action items

C.

Dashboard information

D.

Communication plan

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Question # 114

Ann, a project manager, is working for a new company. On her first project, the assigned project resources do

not follow her direction. She is not allowed to authorize contractors because they say she does not have the

authority. Which of the following is the MOST likely for what is happening?

A.

Ann is new to the organization so no one trusts her

B.

Ann has not developed a communications plan

C.

The project team is functional

D.

The project has not started

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Question # 115

Which of the following is a suitable situation in which to apply the Agile methodology?

A.

A very well-defined RFP

B.

A fixed price contract

C.

High-level requirements

D.

Clear goals and large teams

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Question # 116

At the midway point of execution, the project plan calls for a full review of the risk register. To which of the following is the appropriate party to communicate the official results of this review?

A.

All stakeholders

B.

Executive decision team

C.

Full project team

D.

Steering committee

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Question # 117

A project manager in a small organization wants to improve employee morale during a high-profile project. A communications plan is created to identify a way to recognize exceptional team member performance. Which of the following communication methods would be BEST to distribute this acknowledgement?

A.

Email the entire organization.

B.

Schedule meetings with key stakeholders.

C.

Hold a face-to-face meeting with the team member.

D.

Create an agenda item in weekly team status updates

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Question # 118

A PM has a complex project that requires coordination among numerous stakeholders. Which of the following

is the MOST appropriate type of meeting for the stakeholders to hold?

A.

Virtual

B.

Impromptu

C.

One-on-one

D.

In-person

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Question # 119

The project coordinator creates the following list to track the items team members are working on:

Which of the following types of documents is shown in the table above?

A.

Project schedule

B.

Project charter

C.

Action item log

D.

Work breakdown structure

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