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Refer to the exhibit.
Users report that when they dial the emergency number 9911 from any internal phone, it takes a long time to connect with the emergency operator. Which action resolves this issue?
Refer to the exhibit.
Users report that outbound PSTN calls from phones registered to Cisco Unified Communications Manager are not completing. The local service provider in North America has a requirement to receive calls in 10-digit format. The Cisco Unified CM sends the calls to the Cisco Unified Border Element router in a globalized E.164 format. There is an outbound dial peer on Cisco Unified Border Element configured to send the calls to the provider. The dial peer has a voice translation profile applied in the correct direction but an incorrect voice translation rule applied, which is shown in the exhibit. Which rule modified DNIS in the format that the provider is expecting?
An engineer is implementing survivability for a collaboration environment. The environment is utilizing a centralized Cisco UCM at the headquarters and Cisco IOS-XE gateways in the remote branches. Which action must the engineer take to enable both shared lines and B-ACD for SIP branch phones during a WAN outage?
Some users report poor quality when they travel to another continent and make calls. This issue applies only to one continent and not to others, where typically the dialing is fast and quality is clear. Users experience the same result at home when they call the same numbers in that specific continent. It seems like some users do not exist in the correct PSTN gateway when making calls to a specific country. The company is using TEHO to save on the cost of international or long-distance calling.
They are also using a globalized dial plan. What is the cause of the issue?
You see the voice register pool 1 command in your Cisco Unified Communications Manager Express configuration. Which configuration is occurring in this section?
Which built-in bridge configuration option can be set on the individual IP phones to ensure that the cluster-wide service parameter is used?
Refer to the exhibit.
An engineer is troubleshooting a call-establishment problem between Cisco Unified Border Element and Cisco UCM. Which command set corrects the issue?
An administrator manages an environment with mobile users who commonly move between locations and take IP phones to remote sites. When mobile users are at one of the sites, users report issues with call quality, such as the audio cutting in and out. In addition, the affected area has a low bandwidth connection compared to other sites, so the administrator has put these devices in a region with an inter-region restriction of 8 kbps per call. Which feature must the administrator configure to mitigate the issue?
When the services key is pressed Cisco Extension Mobility does not show up. What is the cause of the issue?
An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contactcenter solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?
Refer to the exhibit. A company deploys an additional instance of Cisco UCME named CUCME 2 in a branch office. Phones in the main office are register of Unified CME named CUCME 1. Phones in the branch office are registered with their extension to CUCME 2. The engineer needs to configure CUCME the branch office using an 8-kbps codec. Which configuration should be applied to CUCME 1?
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A new deployment is using MVA for a specific user on the sales team, but the user is having issues when dialing DTMF. Which DTMF method must be configured in resolve the issue?
Which call pickup feature allows users to pick up incoming calls in a group that is associated with their own group?
Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?
Some users report having issues dialing some external numbers when traveling to other locations within the company. The company has five locations in five cities in one country and has an egress gateway in each location for TEHO. The configuration has no specific entry stating that the roaming users are using the local gateway, but calls are going out. How is a verification of the call routing in such a specific configuration performed to further identify the problem?
Refer to the exhibit.
A user cannot call number 730. which Is an abbreviated number for 45730. The engineer recently configured a translation pattern In Cisco UCM. The newly configured translation pattern of 7XX prefixes the digits 45. The engineer uses DNA to troubleshoot the issue. What is the reason for this problem?
An administrator is asked to configure egress call routing by applying globalization and localization on Cisco UCM. How should this be accomplished?
Refer to the exhibits.
Regions have been configured for all major branches based on the available circuit bandwidth. Some calls from Region A endpoints to Region B endpoints are failing to connect. How is this issue resolved?
Phone A calls to phone B, but phone B has Call Forward All set to a PSTN number. The route list responsible for the phone B call to the PSTN has a standard local route group configured. Which route group must be used to send the call to the PSTN?
Refer to the exhibit. An administrator configured Device Mobility but is receiving reports that local calls are failing when a user takes their device from the RTP location to the Charlotte location. The administrator confirmed that the correct subnet is configured under the Device Mobility info page. In addition, the roaming device pool has the correct Device Mobility calling search space selected. Which configuration change resolves the issue?
A new Cisco UCM deployment is configured, and now the customer requires a set of 10 DNSs to park the calls starting with 8. The users must use the softkey to park the call. Which configuration must be performed to achieve this requirement?
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Calls are not working when sent from a Cisco Unified Border Element to a service provider. After investigating the logs, the engineer notes that the Cisco Unified Border Element is sending the extension only. How is the issue addressed in the configuration?
An engineer must configure a secure SIP trunk with a remote provider, with a specific requirement to use port
5065 for inbound and otubound traffic. Which two items must be configured to complete this configuration? (Choose two.)
Refer to the exhibit. An engineer is trying to set up a new deployment using the SIP provider with TCP for signaling. After troubleshooting, the customer notices that the matching incoming dial peer and outgoing dial peer did not generate the INVITE to the SIP provider. Why is the call failing?
An engineer set up and successfully tested a TEHO solution on the Cisco UCM. PSTN calls are routed correctly using the IP WAN as close to the final PSTN destination as possible. However, suddenly, calls start using the backup local gateway instead. What is causing the issue?
Refer to the exhibit. An administrator configured a new SIP trunk between Cisco UCM and Cisco Unified Border Element. Calls that use this new trunk are failing, and debugs from the Cisco Unified Border Element do not show any signaling received from Cisco UCM. The administrator verified that OPTIONS is enabled on the SIP profile configured on the trunk on Cisco UCM. The route pattern matched for this call is correctly configured to send calls to the Cisco Unified Border Element using this new trunk. What is the cause of this failure?
A network engineer designs a new dial plan and wants to block a certain range of numbers (8135100 through 8135105). What is the most specific route pattern that can be configured to block only the numbers in this range?
When configuring hunt groups, where does the administrator add the individual directory numbers that should be part of the group?
An engineer configured extension mobility to allow users to roam between phones while taking their numbers and specific device settings with them. Users are now getting "Error:- XML Error [4| Parse Error" on their phones. Which action will resolve this issue?
Users report slrange behaviors when Ihey call external numbers from the company phone system. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. There is no indication of the possible problem, but the connection seems to be established Which command meets the requirement to capture all the data needed to debug the problem?
An administrator troubleshoots call failure in a new deployment and finds that the SIP INVITE messages sent to the service provider contain a diversion header with the user's 4-digit directory number. These 4-digit directory numbers range from 1000 to 9999. The service provider is rejecting the calls because it requires that the diversion header contain 10 digits. Which command on the Cisco Unified Border Element resolves this issue for all users?
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A solution for a large company is being reconfigured to optimize for cost saving. The company has an extensive global QoS-enabled network with enough bandwidth to create a converged network. Local calls are relatively inexpensive in countries the company have operations, but long distance and international calls are expensive.
Which type of configuration supported by Cisco UCM would help optimize cost control for this company?
Refer to the exhibit.
The Cisco Unified Border Element receives an INVITE matching inbound dial peer 5002. The outbound dial peer supports only iLBC. and a Local Transcoding Interface is allocated. Based on the configuration and SDP from the INVITE message, which codec is chosen by Cisco Unified Border Element for the inbound call leg?
A Cisco UCM-based solution uses URI-based calling for Cisco Jabber clients. The solution has several clusters in different locations. The solution being configured must have a secure methodo* exchanging addresses between the clusters. Which action ensures that a configuration complies with the requirements?
An engineer is configuring Cisco UCM lo forward parked calls back to the user who parked the call if it is not retrieved after a specified time interval. Which action must be taken to accomplish this task?
Refer to the exhibit. An engineer deploys CAC to Cisco UCM. UptofiveG.711 calls must be supported on the WAN link between Site A and Site B. Users report that only four concurrent calls are possible between Site A and Site B. Why isn't the filth concurrent call successful?
An engineer is troubleshooting local ringback on a Cisco SIP gateway The gateway is not ignoring the SIP 180 response with SDP from the service provider, and the far end device is sending the 180 with SDP to play ringback from the IP address specified m the SDP Which configuration change must be made on the gateway to resolve the issue?
An administrator configured Extension Mobility on Cisco UCM. Users report that logins are successful, but the phones do not have an Extension Mobility option after logging in. The administrator verified that Extension Mobility is enabled on the devices and that the log-out profile is valid. Which action must the administrator take to resolve the issue?
A company has an SRST gateway running an IOS XE image. The company plans to enable the IPv6 addressing companywide. To enable the IPv6 in a unified SRST gateway to support SIPphones, what are two supported supplementary features for an IPv6 fallback scenario? (Choose two.)
Refer to the exhibit.
Calls incoming from the provider are not working through newly set up Cisco Unified Border Element. Provider engineers get the 404 Not Found SIP message. Incoming calls are coming from the provider with called number “222333444” and Cisco Unified Communications Manager is expecting the called number to be delivered as “444333222”. The administrator already verified that the IP address of the Cisco Unified CM is set up correctly and there are no dial peers configured other than those shown in the exhibit. Which action must the administrator take to fix the issue?
Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)
Which top-level IOS command is needed to begin the configuration of a Cisco Unified Communications Manager Express gateway to enable phones to be registered via SIP?
ABC company has decided to implement hunt groups to help distribute calls between members. In order to implement this, administrator must configure hunt list, hunt group, and line groups on Cisco UCM. Which distribution algorithms should the administrator implement?
Refer to the exhibit. An administrator troubleshoots an issue where each user's 4-digit directory number is presented as the calling number when dialing out to the PSTN. This 4-digit calling number prevents the external user from calling the internal user back. Which two actions must the administrator perform to resolve the issue? (Choose two.)
Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco UCM issue where users report that calls placed to the domain cisco.com are failing and calls to sip.cisco.com are working. Which action resolves the issue?
Which two descriptions of the Standard Local Route Group deployment are true? (Choose two.)
Users are reporting that several inter-site calls are failing, and the message "not enough bandwidth" is showing on the display. Voice traffic between locations goes through corporate WAN. and Call Admission Control is enabled to limit the number of calls between sites. How is the issue solved without increasing bandwidth utilization on the WAN links?
Refer to the exhibit.
ILShas been configured between two hubs using this configuration. The hubs appear to register successfully, butILSis not functioning as expected. Which configuration step is missing?
An administrator discovers that employees are making unauthorized long-distance and international calls from logged-off Extension Mobility phones when the authorized users are away from their desks Which two configurations should the administrator configure in the Cisco UCM to avoid this issue? (Choose two.)
Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?
A customer wants to configure their team of 10 agents to answer incoming calls to a common central number. The phone for each team member must ring in sequence and ring four timesbefore moving to the next member's phone. Drag and drop the steps from the left into the order on the right to make this happen.
A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?
A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?
An administrator is configuring Cisco UCM and wants all inbound calls to the company's published DID number to ring on the receptionist's internal directory number. Which configuration step meets this requirement?
What is a capability of the gateway-preferred, network-based recording option in Cisco UCM?
An engineer is configuring a Cisco Collaboration system for SIP endpoints and must enable Survivable Remote Site Telephony for these endpoints. Which code completes this configuration on the SRST gateway?
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Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user of a Cisco UCM IP phone reports failed calls when trying to dial out to the PSTN. Which action resolves the issue?
An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which debug must the Administrator turn on?
An engineer has two cisco UCM Clusters and wants to integrate them using ILS with TLS certificates. Cluster A (pub and 1 subscriber) will be the hub, and Cluster B (pub and 1 subscriber) will be the spoke. Both Clusters have self-signed certificates. The engineer has exchanged Publisher A and subscriber B Tomcat certificates, but the connection fails. What is the cause of the failure?
Refer to the exhibit. This message is sent to the device being placed on hold for the Music On Hold audio setup. The held party reports receiving dead air rather than music when the call was put on hold. The software Music On Hold server on Cisco UCM is used in this scenario. Assume that the audio leg between the Music On Hold server and the held device uses G.711, and the relevant region relationship is configured for 64 kbps. What is the cause of the issue?
TESTED 03 Jul 2025
