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300-810 Questions and Answers

Question # 6

In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?

A.

Accept out-of-dialog refer

B.

Accept replaces header

C.

Accept unsolicited notification

D.

Accept presence subscription

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Question # 7

When implementing dialing behavior in Cisco Unity Connection, which feature prevents calls to long-distance or international phone numbers?

A.

restriction tables

B.

calling search spaces

C.

inbox profiles

D.

partitions

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Question # 8

A collaboration engineer configured high availability for Cisco IM and Presence service The engineer wants to ensure that client failovers do not disrupt other users on the secondary node What must the engineer configure to accomplish this goal?

A.

"Maximum Requests Per Child” on the SIP Proxy service

B.

"Maximum database requests to allow" on the XCP Router service

C.

"EWS Status Frequency" on the Presence Engine service

D.

"CUPC 8.5 And Higher - Re-Login Limits" on the Server Recovery Manager service

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Question # 9

Refer to the exhibit An engineer is troubleshooting a Cisco Jabber issue in Cisco UCM and validates that these configurations are correctly configured

  • Cisco UCM Service discovery
  • Cisco UCM User authentication •SOAP login

Which protocol interactions between Cisco UCM and the Cisco IM and Presence servers must be validated next?

A.

LDAP

B.

XMPP

C.

SCCP

D.

SAML

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Question # 10

Refer to the exhibit A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows deployed in phone-only mode The users are reporting that they cannot access voicemail services via the Cisco Jabber for Windows client on the corporate LAN Which steps resolve this issue?

A.

Add a secondary voicemail service to Cisco UCM to allow Cisco Jabber users to receive voice messages

B.

Apply the voicemail service to a service profile so that the client can retrieve the settings

C.

Update the jabber-config xml file with the correct voicemail parameters and restart the appropriate services

D.

Add a primary voicemail service to Cisco UCM to allow Cisco Jabber users to receive voice messages

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Question # 11

A Cisco Unified IM and Presence version 11 .5.1 on-premises deployment of instant messaging with a capacity of 50.000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients. What should the administrator do to resolve this issue?

A.

Increase capacity to 90.000 + to match the number of Jabber clients.

B.

Increase capacity to 60.000 users to service all Jabber clients.

C.

Increase capacity to 72.000 users to service all Jabber clients.

D.

Increase capacity to 30.000 users to match the number of Jabber clients.

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Question # 12

Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?

A.

Cisco DHCP Monitor Service

B.

Cisco AXL Web Service

C.

Self-Provisioning IVR

D.

Cisco XCP Authentication Service

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Question # 13

Which statement about SIP federation between Cisco Unified Communications IM and Presence and Microsoft Skype for Business is true?

A.

Add the federated user as a contact in Jabber to view its presence status.

B.

The role of SIP Proxy service is to process the XMPP packet in from Jabber and convert it to SIP.

C.

TLS is optional.

D.

Use of directory URI as an IM addressing scheme is not supported.

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Question # 14

An administrator is configuring digital networking between Cisco Unity Connection clusters. What are two requirements for the configuration? {Choose two.)

end-user credentials

A.

IP address/FODN of LDAP server

B.

IP address/FQDN of Cisco UCM servers

C.

system administrator credentials

D.

IP address/FODN of the Cisco Unity Connection servers

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Question # 15

A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster with the server Recovery manager set to defaults. The engineer notices that the user is still assigned to the secondary server. Which action resolves this issue?

A.

Select the Fallback button under Presence Redundancy Group Configuration

B.

Wait for 30 minutes for automatic fallback to occur

C.

Modify the DNS SRV records to point back to the primary server

D.

Restart the services on the primary server

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Question # 16

A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation. Which configuration accomplishes this goal?

A.

9005551234 blocked the Default System Transfer Restriction

B.

9005551234 blocked the Default Outdial Restriction Table

C.

900 blocked on the default Transfer Restriction Table

D.

900 blocked on the Default Outdial Restriction Table

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Question # 17

Which SAML component describes the packaging of the SAML elements?

A.

protocols

B.

profiles

C.

assertions

D.

bindings

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Question # 18

When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer to an alternate contact number, located under caller input?

A.

The restriction table is checked when an administrator changes the extension number via the Cisco Unity Connection admin page.

B.

The restriction table is not checked when an administrator changes the extension number via the Cisco Unity Connection admin page.

C.

The restriction table is not checked when a user changes the extension number via a TUI conversation.

D.

The restriction table is not checked when a user changes extension number via the Cisco Unity Connection Cisco PCA page.

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Question # 19

Refer to the exhibit A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error Which two items must be modified to resolve the issue? (Choose two.)

A.

DNS A record for _cisco-uds

B.

DNS SRV record for _collab-edge

C.

username portion of the login email

D.

domain portion of the login email

E.

DNS SRV record for_cisco-uds

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Question # 20

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users report that they receive the error message "cannot find your services automatically. All users on the collaborate network with an on-premises Cisco IM and Presence server report this issue. Which action resolves the issue?

A.

Set the AUTHENTICATOR CLI argument for the Jabber clients

B.

Add _collab-edge SRV records to the external DNS server

C.

Add _cisco-uds and _cuplogin A records to the internal DNS server

D.

Add _cisco-uds and _cuplogin SRV records to the internal DNS server.

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Question # 21

Refer to the exhibit. An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday. How should the script be configured to accomplish this goal?

A.

Check the Business Hours only if the "Is Holiday" prompt returns a "Yes".

B.

Swap me Open and Closed branches in the script.

C.

Check the Business Hours only if the "Is Holiday" prompt returns a "No".

D.

Swap the “busOpenPrompt” with “busclosedPrompt”.

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Question # 22

When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCM Service does the Cisco TSP Instance communicate with directly?

A.

Cisco CTI Manager Service

B.

Cisco DirSync Service

C.

Cisco CallManager Service

D.

Cisco TAPS Service

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Question # 23

Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)

A.

Connection IMAP Server

B.

Connection Mailbox Sync

C.

Connection Notifier

D.

Connection Message Transfer Agent

E.

Connection Conversation Manager

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Question # 24

An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?

A.

caller input settings

B.

call handler owners

C.

message settings

D.

transfer rules

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Question # 25

What prevents toll fraud on voicemail ports?

A.

IP address trusted list on the PSTN gateway

B.

CSS

C.

Block OffNet to OffNet Transfer service parameter

D.

FAC

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Question # 26

After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to their digit presses. Which two configuration snippets resolve this issue? (Choose two.)

A.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-kpml

codec g729r8

B.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-notify

codec g711ulaw

C.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay rtp-nte

codec g711ulaw

D.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-kpml

codec g711ulaw

E.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-notify

codec g729r8

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Question # 27

Which two child elements can be in an XMPP message stanza? (Choose two.)

A.

B.

C.

D.

E.

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Question # 28

When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback is initiated?

A.

10 minutes

B.

20 minutes

C.

30 minutes

D.

1 hour

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Question # 29

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

A.

Cisco Unity Connection Media (Wave) Traces

B.

Cisco Unity Connection Remote Port Status Monitor

C.

Cisco Unity Connection Packet Capture

D.

Cisco UCM CallManager Traces

E.

Cisco UCM CDR Records

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Question # 30

An engineer is configuring a Cisco Voicemail organization. How many links be configured between two Cisco unity connection Clusters?

A.

One

B.

Two

C.

Three

D.

Four

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Question # 31

A collaboration engineer is configuring SIP interdomain federation for Cisco IM and Presence. The external domain cannot be discovered using DNS SRV. If the external enterprise domain is ciscocollab.com, what destination pattem should the engineer use for a static route?

A.

com.ciscocollab.*

B.

_sipfederationtls._tcp.ciscocollab.com

C.

*.ciscocollab.com,*

D.

.ciscocollab.com

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Question # 32

Refer to the exhibit.

Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

A.

NewYork_AA

B.

Attempt Sign In

C.

Arizona_AA

D.

Opening_Greeting

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Question # 33

An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)

A.

Use the Synchronize task under the User ID field.

B.

Use the Synchronize System under MWI

C.

Use the Synchronize Information under Administration

D.

Import the users using a CSV file.

E.

Add the missing users manually to Cisco Unity Express

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Question # 34

Which MFA solution can be integrated with Cisco Jabber via SAML and used independently of an ldP?

A.

Okta

B.

Cisco DUO

C.

PingFederate

D.

Microsoft ADFS

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Question # 35

An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required tor the administrator to achieve Digital Networking between the clusters?

A.

Connection Digital Networking Replication Agent

B.

Connection Digital Networking Service

C.

Connection Digital Networking Replication Service

D.

Connection Digital Networking Agent

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Question # 36

Drag and drop the SAML components from the left onto the descriptions on the right.

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Question # 37

An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?

A.

Cisco Unified CM looks up the voicemail pilot configured to dial.

B.

Cisco Unified CM routes the configured hunt pilot to Unity Connection.

C.

Cisco Unified CM looks up the hunt pilot configured to dial.

D.

Cisco Unified CM sends an AXL query to Unity Connection.

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Question # 38

administrator is importing users into Cisco Unity Connection from Cisco UCM. Several user accounts do not appear on the list after the Import Users process is selected Which situation causes this ..?

A.

The primary extension is not selected

B.

The extension in the telephone number field is missing

C.

The users are not members of any groups

D.

The users have multiple controlled devices.

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Question # 39

An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?

A.

internal

B.

Holiday

C.

Alternate

D.

Closed

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Question # 40

Refer to the exhibit. An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 41

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users in a new branch location report that 'cannot locate server is displayed when they launch the client When the engineer manually configures the server settings on a client, the dient logs in successfully. The Cisco IM and Presence servers are located across the WAN at the corporate HQ Which action resolves the issue?

A.

Reinstall the Jabber clients with UPN_DISCOVERY_ENABLED=false

B.

Add a firewall rule to allow TCP/8443 from the branch to HQ

C.

Add a _collab-edge _Us.company com SRV record to the branch DNS server

D.

Add a _cisco-uds_tcp company com SRV record to the branch DNS server

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Question # 42

Which function of the Cisco IM and Presence high availability solution is true?

A.

When the server has been restored to a normal state, user sessions remain on the backup server.

B.

When an event takes place, the end user sessions are not moved from the failed server to the backup.

C.

When the server has been restored, the server automatically fails back.

D.

When a high availability event takes place, the end user sessions are moved from the failed server to the backup.

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Question # 43

What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)

A.

Contact Center Agent

B.

IM-only

C.

multicloud-based

D.

Full UC

E.

cloud-based

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Question # 44

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report that they are prompted to accept or decline an invalid certificate when they attempt to log in to the client, r server certificates have been signed by a public CA. The engineer wants to resolve this issue by importing a CA root certificate to the client into which certificate store must the engineer import the certificate?

A.

Trusted Publishers Certification store

B.

Intermediate Certification Authorities store

C.

Trusted Root Certification Authorities store

D.

Personal Certification store

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Question # 45

Secure XMPP communication is required for XMPP federation with external domains and the Cisco IM and Presence. Which certificate is used for XMPP interdomain federation when connecting to an externally federated domain?

A.

cup

B.

cup-xmpp

C.

cup-xmpp-s2s

D.

Tomcat

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Question # 46

What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two)

A.

HTTPS single-site networks are joined via an intersite link

B.

HTTPS networking uses a ring topology

C.

HTTPS networking supports a maximum of 25 locations

D.

HTTPS networking uses the SMTP protocol

E.

HTTPS networking supports multisite networks

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Question # 47

Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?

A.

NOTIFY

B.

UPDATE

C.

SUBSCRIBE

D.

PUBLISH

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Question # 48

Fraudulent calls are being made from Cisco Unity Connection. Which action prevents the calls from reaching the PSTN using SCCP integration?

A.

Change the configuration of the routing rule.

B.

Change the CSS of the voicemail port.

C.

Change the Rerouting CSS on the trunk to Cisco Unity Connection.

D.

Remove values from restriction table.

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Question # 49

A collaboration engineer Is troubleshooting an Issue with Jabber client logins on the Internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode Jabber clients do not have the same issue. Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

A.

Cisco UCM tomcat certificate

B.

Cisco IM and Presence cup-xmpp certificate

C.

Cisco UCM CallManager certificate

D.

Cisco IM and Presence cup certificate

E.

Cisco IM and Presence tomcat certificate

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Question # 50

Which benefit do administrative applications provide when SAML SSO is configured for Cisco Unified Solutions?

A.

seamless synchronization of users

B.

open standard JSON format

C.

authentication toward one local Cisco Unified server for clients

D.

cross-domain and cross-product SSO

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Question # 51

Which CLI command is used to collect traces from the Cisco Presence engine for seven days?

A.

file build log cisco_presence_engine 7

B.

file build log cisco_presence 168

C.

file build log presence_engine 7

D.

file build log presence_engine 168

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Question # 52

Refer to the exhibit.

After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)

A.

Clear the Enable High Availability check box in the Presence Redundancy Group configuration.

B.

Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM&P servers.

C.

Restart the Server Recovery Manager service in Cisco Unified Serviceability – Network Services on both IM&P servers.

D.

Verify that the Cisco XCP SIP Federation Connection Manager service is running.

E.

Ensure that an equal number of users are assigned to each IM&P server.

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Question # 53

Refer to the exhibit.

An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s). How many nodes must be selected to publish?

A.

1

B.

5

C.

10

D.

20

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Question # 54

Which two are two-factor authentication methods? (Choose two)

A.

OAuth

B.

WebView2

C.

biometrics

D.

username and password

E.

hardware token

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Question # 55

A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services. What is causing this issue?

A.

The presence redundancy group node state of the primary node is 'idle".

B.

The presence redundancy group node state of the peer node is "normal".

C.

The presence redundancy group node state of the primary node is 'initializing".

D.

The presence redundancy group node state of the peer node is 'running in backup mode".

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Question # 56

A collaboration engineer is installing the Cisco Jabber client from the Windows CLI The engineer wants to complete a silent installation of the client clear any existing bootstrap file, and use a Service Domain of cisco com Which install command achieves these goals?

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 57

An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds How is this issue corrected?

A.

Change peer Heartbeat Timeout to 90 seconds.

B.

Change Keep Alive (Heartbeat) Interval to 90 seconds

C.

Change critical service delay to 90 seconds.

D.

Change keep Alive (Heartbeat) Timeout to 90 seconds.

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Question # 58

An administrator must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases “service desk” or “Help desk”. Which advanced distribute list feature should be used to accomplish this task?

A.

Alternate Greeting

B.

Alternate Extension

C.

Alternate Name

D.

Alternate Diction

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Question # 59

An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue?

A.

Assign the user to a different Presence Redundancy Group.

B.

Restart the XCP Router service.

C.

Set the Owner ID on the users desk phone.

D.

Associate the user to the line on the Directory Number Configuration page.

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Question # 60

Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?

A.

System > LDAP > LDAP Directory

B.

System > Geolocation Configuration

C.

System > Presence Redundancy Groups

D.

System > Server

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Question # 61

An administrator configures the Cisco Unity Connection call routing table to ensure that Unity Connection plays a legal disclaimer to all direct callers Drag and drop the steps from the left into order on the right to start the process to ensure that callers hear the message entirely before proceeding to the destination Not all steps will be used.

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Question # 62

An engineer is configuring SAML SSO for a Cisco Unified Communications Manager. After completing all required steps, the engineer wants to verify the status. Which CLI command provides the status of SAML SSO?

A.

utils sso status

B.

show sso status

C.

show saml status

D.

utils saml status

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Question # 63

Which type of SRV record provides the location of Cisco Expressway-E?

A.

_collab-edge._tls.example.com

B.

_cisco-uds._tcp.example.com

C.

_cuplogin._tcp.example.com

D.

_http._tcp.example.com

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