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L3M4 Questions and Answers

Question # 6

‘A person who is reliable in seeing a task through to the end’. From the ‘doing / acting’ section, which of the Belbin team roles is being described here?

A.

(An easy one – perhaps too easy)

B.

Shaper

C.

Completer / finisher

D.

Implementer

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Question # 7

‘Other people are only ever in it for themselves, and never act for honourable or unselfish reasons’.

A.

Skepticism

B.

Empiricism

C.

Cynicism

D.

Schism

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Question # 8

A functional organisation structure can lead to a 'xxxx' effect whereby employees do not communi-cate effectively horizontally across the structure with each other. Choose one to replace 'xxxx'.

A.

Silo

B.

Ratio

C.

Halo

D.

Oreo

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Question # 9

Which two of the following are ‘soft’ factors, within the framework of the ‘McKinsey 7S’ model?

A.

Strategy

B.

Systems

C.

Style

D.

Shared values

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Question # 10

Thinking about PEST, or PESTEL, or STEEPLE; under which two headings would taxation most comfortably sit?

A.

Economic

B.

Political

C.

Environmental

D.

Legal

E.

Demographic

F.

Technical / tehnological

G.

Social / socio-cultural

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Question # 11

An expediter would be expected to primarily:

A.

Undertake purchasing research

B.

Deliver in-house procurement training

C.

Chase up late or potentially late deliveries

D.

Pay invoices

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Question # 12

According to CIPS / Profex, which of the following are not external stakeholders? Select two.

A.

Lenders, such as banks

B.

Shareholders

C.

Trade unions

D.

The media

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Question # 13

Which of the following is a benefit from compliance with procurement processes and procedures? Select all that apply.

A.

Reducing error

B.

Minimising the likelihood of damage to the organisation's reputation

C.

Avoiding unnecessary costs

D.

Reducing the opportunity for fraud / crime

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Question # 14

Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.

Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?

A.

Trust

B.

Distrust

C.

Affection

D.

Respect

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Question # 15

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

A.

Decide

B.

Dictate

C.

Consult

D.

Direct

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Question # 16

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

A.

Technological

B.

Market

C.

Competitive

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Question # 17

Thinking about PEST, etc: under which heading would exchange rates and inflation fit?

A.

Political

B.

Technological

C.

Economic

D.

Social

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Question # 18

Which two of the following are personality traits?

A.

Experience in the military

B.

Social skills

C.

Clean current driving licence

D.

Honesty

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Question # 19

The Mendelow matrix deals with:

A.

Products and markets (new or established)

B.

Level of profit and market risk

C.

Market share and market growth

D.

Power and interest of stakeholders

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Question # 20

A team should be a xxxx unit, rather than a collection of individuals’. Select the three words which fit best.

A.

Combative

B.

Co-operative

C.

Cohesive

D.

Collaborative

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Question # 21

The view that workers are naturally lazy, avoid responsibility and are without ambition is in line with Theory (Douglas McGregor):

A.

Z

B.

X

C.

Y

D.

A

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Question # 22

Peter Kraljic first published his Portfolio Purchasing Model in a paper entitled ‘Purchasing Must Become Supply Management’ in the Harvard Business Review in September of which year?

A.

1943

B.

2013

C.

1983

D.

2003

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Question # 23

‘Positivity’ is about (choose one):

A.

A tendency to develop theories

B.

A ‘can do’ attitude

C.

Adopting a particular viewpoint

D.

Knowledge of electronics

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Question # 24

Within the overall philosophy of just-in-time production, a signalling system to indicate when the next stage of the production process needs output from the previous stage, is called:

A.

Heijunka

B.

Kaizen

C.

Kanban

D.

Lankan

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Question # 25

A small group of workers, under the leadership of a supervisor, seeking to make constructive practi-cal small changes to bring about operational improvement in the workplace.

A.

Quality circle

B.

Quality control group

C.

Trade union

D.

Quality initiative

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Question # 26

The view that financial rewards are welcome, but are not everything; that workers are willing to take on responsibility and enjoy a problem-solving approach is in line with Theory (Douglas McGregor):

A.

Y

B.

A

C.

Z

D.

X

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Question # 27

‘Using resources to a more productive effect, either by producing more output with the same re-source, or using less resource to obtain the same output’. This is a description of:

A.

Efficiency

B.

Effectiveness

C.

Economy

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