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 CAT-200 Dumps with Practice Exam Questions Answers

Questions: 40 questions

Last Update: Nov 1, 2024

CA Technologies Certification Exam CAT-200 has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

CAT-200 Exam Last Week Results!

20

Customers Passed
CA Technologies CAT-200

94%

Average Score In Real
Exam At Testing Centre

88%

Questions came word by
word from this dump

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CAT-200 Questions and Answers

Question # 1

For the Level 2 Analyst role, on the Change Order Schedule tab, which information can you display using filters? (Choose two)

A.

Search order

B.

Announcement type

C.

Change Order status

D.

Change Order priority

Question # 2

You need a combination of private and common categories for Incidents, Problems, Requests, and changes. To achieve this, you need to set up:

A.

Multi-tenancy

B.

Service contracts

C.

Service contracts with data partitions

D.

Service contracts with function access

Question # 3

When creating a macro to administer Service Level Agreements (SLAs), what must be associated with the macro?

A.

Alert

B.

Alarm

C.

Event

D.

Notification

Question # 4

Level 3 CA Service Desk Analyst, Indira Chopra, resolves a ticket and returns it immediately to single point of contact (SPOC), Cliff Warner. Cliff needs to verify with the user that the issue is resolved and:

A.

Ask the end user to close the ticket

B.

Return the ticket to Indira for closure

C.

Close the ticket, which sets it to inactive

D.

Set the ticket to pending in case there are related issues

Question # 5

Security access to CA Service Desk objects from command line utilities:

A.

Is configured in the contact record.

B.

Is configured in the access type record.

C.

Is configured in Active Directory group membership.

D.

Cannot be configured because there is no security on the command line utilities.