Prior to using the dataimport.exe file, which action should you perform?

You are installing the IPOCC software on a customer provided Windows server and have verified the computer meets all the documented requirements.

During the installation of the IPOCC software from the DVD, which password do you need to create?

View the Exhibit.

Refer to the exhibit. In the IP Office you have created the short code that is shown in the exhibit.

In the Avaya IP Office Contact Center, how many topics will you have available to you?

Which type of dialer tries to balance the drop rate with the dial factor?

In which database are the IPOCC configuration, reporting statistics, and taskflows stored?