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3200 Questions and Answers

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3200 Questions and Answers

Question # 6

Which three are pre installation tasks that Avaya recommends for the initial installation of the Modular Messaging 5.2 system? (Choose three.)

A.

Download the software updates and service packs.

B.

Run the backup and verification tool.

C.

Complete the Data Collection Tool data file.

D.

Acquire the RFA authorization file.

E.

Download the Configuration Notes.

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Question # 7

User are reporting that they are getting "Please wait" when they retrieve their messages. The technician notices that the disk drive on the Message Application Server (MAS) is over 85% full, and would like to see if there are any other alarms on the MAS. The technician has checked the Windows event viewer logs which did not show any alarms.

What should the technician do to view additional alarms?

A.

Log on to the Message Storage Server (MSS).

B.

Go to the Windows event viewer on the users system that is reporting the issue.

C.

Go to the command window and run the command displog -1 act.

D.

Run the mmsnap program under C:\Program Files\Avaya Modular Messaging\Serviceability\Modular MessagingSnap directory.

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Question # 8

A group of users have just moved their extension from a soft number to an IP telephone. Now they reporting that when someone leaves a message, the Message Waiting Indictor (MWI) does not come on. What are the first steps to debug the problem?

A.

Look at the station in the switch to ensure that there is an MWI.

B.

Run the Operational History viewer to find out if Modular Messaging is sending the MWI set message to the switch.

C.

Go to the system event viewer and review the logs for event ID 174.

D.

Run the on-demand MWI refresh to initiate the MWI activation.

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Question # 9

Which statement about the tracing service is true?

A.

The tracing service runs on all the Message Application Servers (MASs) in the voicemall

B.

The tracing service runs on the Message Storage Server (MSS).

C.

The tracing service runs on any one MAS or supplemental server.

D.

The tracing server always runs on a supplemental server.

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