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 3313 Dumps with Practice Exam Questions Answers

Questions: 63 questions

Last Update: Mar 29, 2023

Avaya Certification Exam 3313 has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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3313 Questions and Answers

Question # 1

Avaya Aura® Contact Center supports implementing Secure Real-Time Transport Protocol (SRTP) for voice contacts within the Contact Center. SRTP is an extension to the Real-Time Transport Protocol (RTP) to support secure real-time communications. The primary use of SRTP is to encrypt and authenticate voice over IP on the network.

Before implementing SRTP in Contact Center, you must have TLS on which three links? (Choose three.)


Agent telephones to Communication Manager (CM)


Communication Manager (CM) to Contact Center


Session Manager (ASM) to Contact Center


Contact Center to Avaya Aura® Media Server (AAMS)

Question # 2

In a SIP-enabled Avaya Aura® Contact Center (AACC) deployment, a typical incoming call goes through the following sequence of steps:

1. The incoming call arrives at the switch.

2. The switch routes the call to the Contact Center Manager Server (CCMS) based on the routing plan.

What is the next step in the sequence?


The SIP Gateway Manager suspends the call. No audio path is established until the call is answered by an agent.


The call is redirected to a SIP URI on the Session Manager and an H.323 session is established.


The call is answered by the SIP Gateway Manager and a Real- Time Transport protocol (RTP) session is established.


The CCMS anchors the call on an Avaya Aura®Media server conference port.

Question # 3

The Server Control and Monitor Utility (SCMU) is one of the AACC Core Common Components. Which three functions can be performed from the SCMU? (Choose three.)


Start or Stop High Availability (HA) System


Display status of component services


Shutdown or Start up Contact Center


Enable/Disable High Availability (HA) Switchover

Question # 4

Which Avaya Aura® Contact Center (AACC) support document will help you verify the Platform Vendor Independent (PVI) supported hardware?


Avaya Aura® Contact Center and Avaya Aura® Unified Communications Platform Integration


Avaya Aura® Contact Center Overview and Specification


Avaya Aura® Contact Center and Avaya Aura® Unified Communications Solution Description


Avaya Aura® Contact Center commissioning for Avaya Aura® Unified Communications

Question # 5

In a SIP environment, which component of the Avaya Aura® Contact Center (AACC) performs call signaling?


SIP Proxy Server


SIP Gateway Manager


SIP Computer Telephony Integration (CTI)


SIP Redirect Server