C_THR97_2411 Questions and Answers

The SAP SuccessFactors Offboarding process includes a series of standard steps to ensure a structured exit process for employees leaving the organization. These steps involve tasks for the offboardee, manager, and other stakeholders.

According to the SAP SuccessFactors Offboarding Implementation Guide:

Employee Review(Option B): This step allows the offboardee to review and update their personal information or complete exit-related tasks, such as filling out an exit survey.

Document Flow(Option D): This step involves routing documents (e.g., exit forms, acknowledgments) for review or e-signature, ensuring all necessary paperwork is completed.

Manager Review(Option E): The manager reviews the offboardee’s data, completes tasks like approving knowledge transfer plans, and ensures all exit requirements are met.

Option A (Additional Data Collection) is incorrect because it is primarily an Onboarding step, not standard in Offboarding. Option C (Compliance Forms) is incorrect because, while forms may be part of Document Flow, it is not a distinct standard step in the Offboarding process.

Assigning theReview New Hire Datastep to a hiring manager in SAP SuccessFactors Onboardingrequires configuring permissions and business rules to ensure the manager is responsible for reviewing the new hire’s data.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Set up role-based permissions(Option B): Role-based permissions must be configured inManage Permission Rolesto grant the hiring manager access to theReview New Hire Datatask. This includes permissions likeAccess New Hire DataandUpdate New Hire Data.

Set rule SAP_ONB2_HMReviewCheck to True(Option C): TheSAP_ONB2_HMReviewCheckbusiness rule, configured inConfigure Business Rules, must be set toTrueto assign the Review New Hire Data step to the hiring manager. This rule triggers the task assignment based on the manager’s role.

Option A (Create a custom HRIS element as an MDF object) is incorrect because HRIS elements are not required for assigning this step. Option D (Add an HRIS element in the user data file) is incorrect because user data files are used for data import, not for task assignment.

To map document fields to custom data collection fields in SAP SuccessFactors Onboarding, you need to link the fields in the uploaded document template to the fields in a custom MDF (Metadata Framework) object used for data collection. This is done through theMaintain Onboarding and Offboarding Document Templatestool in Admin Center.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Choose the MDF custom object as the base object(Option A): The custom MDF object, created inConfigure Object Definitions, serves as the base object for the data collection fields. You select this object to map its fields to the document template.

Select the fields from the MDF custom object in the Target Field column(Option C): In the mapping configuration, you specify the target fields from the MDF custom object that correspond to the document fields, ensuring data is correctly captured.

Select Direct in the Mapping Type column(Option D): TheDirectmapping type is used to establish a one-to-one relationship between the document field and the MDF object field, allowing data to flow directly from the form to the system.

Option B (Select Rule in the Mapping Type column) is incorrect because theRulemapping type is used for dynamic calculations or conditions, not for standard field mapping. Option E (Create a business rule) is incorrect because business rules are used for validation or triggering actions, not for mapping document fields to MDF fields.

TheEmpJob APIin SAP SuccessFactors is used to manage job-related data for employees, such as position, department, or location. In the context of the internal hire process, it is used to update the employee’s profile during transitions like transfers.

According to the SAP SuccessFactors Onboarding and Integration Guide:

To create a transfer event and update the employee profile record(Option B): The EmpJob API is used to create a transfer event (e.g., a change in job or legal entity) and update the employee’s profile in Employee Central with the new job details, ensuring the internal hire’s record reflects the updated role.

Option A (To send data from Recruiting Management to Onboarding) is incorrect because the EmpJob API is not used for Recruiting-to-Onboarding data transfer; other APIs (e.g., OData) handle that. Option C (To initiate the internal hire process) is incorrect because initiation is managed by process triggers, not the EmpJob API. Option D (To convert the external user to an internal hire) is incorrect because internal hires are already internal users, and the EmpJob API is not used for user conversion.

SAP SuccessFactors Onboarding includes several default permission roles to manage the onboarding process. These roles are preconfigured to assign specific responsibilities to users involved in onboarding tasks.

According to the SAP SuccessFactors Onboarding Configuration Guide:

OnboardingBPEAdmin(Option A): This role is created by default and grants administrative access to manage onboarding processes, configure settings, and oversee business process engine (BPE) tasks.

OnboardingExternalUser(Option B): This role is assigned to new hires (external users) to allow them to access the Onboarding system for tasks like completing personal data collection or signing documents.

Option C (SAP_ONB2_RehireCoordinator) is incorrect because it is not a default role; it is a dynamic group or custom role created for rehire processes. Option D (OnboardingBPEServiceUser) is incorrect because it is a system-level role for background processes, not a default role assigned to users.

In SAP SuccessFactors Onboarding, when a new hire is initiated into the system, an email is sent to provide access credentials, including a reset password link for external users (new hires who have not yet become internal employees). This is handled by the(ONB) External User Welcome Message Template, which is specifically designed to communicate with external users during the Onboarding process.

According to the SAP SuccessFactors Onboarding Implementation Guide:

The(ONB) External User Welcome Message Templateis triggered when a new hire is added to the Onboarding process, typically during the initiation phase or when the new hire is moved to theManage Pending Hiresstep. This email includes a link for the new hire to reset their password and access the SuccessFactors system as an external user.

Option A (Welcome Message Notification with Reset Password Support Template) is incorrect because this is not a standard template in Onboarding. Option C ((ONB) New Welcome Message Added Template) does not exist in the system. Option D ((ONB) New Hire Welcome Message) is incorrect because this template is used for general welcome communication, not specifically for password reset links.

The rehire check process in SAP SuccessFactors Onboarding is designed to identify whether a new hire is a returning employee (rehire) by matching their data against existing employee records. The process includes a first and second rehire check, with the second check executed only under specific conditions.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Thesecond rehire checkis executed only whena potential match is not identified in the first rehire check(Option A). The first rehire check attempts to match the new hire’s data(e.g., National ID, name, or date of birth) against existing records. If no match is found, the system proceeds to the second rehire check, which may use additional criteria or manual review to confirm the new hire’s status.

Option B (match detected when Onboarding is initiated) is incorrect because a match at initiation would trigger the first check, not the second. Option C (Personal Data Collection step completed) is incorrect because the rehire check occurs earlier, typically during initiation or Manage Pending Hires. Option D (match detected during Review New Hire Data) is incorrect because a match at this stage would not trigger a second check; it would resolve the rehire status.

The clean core dashboard in SAP SuccessFactors is a tool designed to monitor and maintain clean core operations, ensuring that customizations and extensions do not disrupt standard processes. It provides insights into system health and compliance with clean core principles.

According to the SAP SuccessFactors Clean Core Guide:

Customers can grant access to the dashboard to partners(Option B): The clean coredashboard allows customers to share access with implementation partners or consultants to review system configurations and ensure adherence to clean core standards.

It can be accessed by using SAP For Me(Option C): The dashboard is accessible through the SAP For Me portal, which provides a unified interface for customers to manage their SAP solutions, including monitoring clean core metrics.

Option A (used in all SAP S/4HANA Cloud editions) is incorrect because the clean core dashboard is specific to SAP SuccessFactors and not universally applicable to S/4HANA editions. Option D (use in dev, test, and production tenants) is incorrect because the dashboard is typically restricted to production environments for monitoring live systems, not necessarily dev or test tenants.