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PMO-CP Questions and Answers

Question # 6

Many PMOs fail due to a lack of sponsorship. This is a:

A.

Myth, because the lack of sponsorship is not the cause of failure, but a consequence – or evidence – of a lack of alignment with the stakeholders' expectations.

B.

Fact, because without the support of upper management a PMO cannot survive.

C.

Myth, since the PMOs do not fail, they only generate below-expected results.

D.

Fact, as the failure of many PMOs is due to lack of necessary investments.

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Question # 7

What are the most common PMO stakeholders?

A.

Upper management, project managers, and external suppliers.

B.

Upper management, project managers, functional managers, and project team members.

C.

Upper management, functional managers, and external clients of the organization

D.

Upper management, project managers, functional managers, and all other employees of the organization.

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Question # 8

The PMO mix of functions must be balanced, which means:

A.

The selected functions must be potentially capable of generating financial results In a balanced way over time.

B.

The selected functions should be potentially able to reduce costs in a balanced way over time.

C.

The selected functions must be potentially capable of generating improvements in a balanced way over time.

D.

The selected functions must be potentially capable of generating perceived value in a balanced way over time.

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Question # 9

How should the functions of a PMO be established?

A.

Implementing the same functions observed In organizations considered benchmark In the industry.

B.

Identifying stakeholder benefits expectations and defining which functions will be able to serve them.

C.

Selecting and following a model considered as best practice (Strategic, Center of Excellence, Agile, etc.)

D.

Asking the stakeholders what functions the PMO should perform.

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Question # 10

What factors directly influence the calculation of the PMO ROI?

A.

The maturity level of each function, and the Stakeholders Expectation Adherence Indicator.

B.

The performance and maturity level of each function.

C.

The Stakeholders Expectation Adherence Indicator of the stakeholders, and Competency Adherence Indicator of each function.

D.

The maturity level and the Competency Adherence Indicator of each function.

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Question # 11

To calculate the ROI of the PMO. the following assumptions are used:

A.

The PMO exists to reduce the losses observed In the organization's portfolio. Each function has a probability of contributing to the recovery of portfolio losses. In each organization, different reasons can cause losses in the portfolio.

B.

The PMO should have a strategic orientation. The functions established for the PMO are In accordance with the type previously defined. It Is not necessary to establish scenarios.

C.

The PMO exists to generate revenue for the organization. Each type of PMO has a different potential for generating results. Only corporate PMOs can have their ROI calculated.

D.

The PMO is a dynamic organizational entity. To evaluate the return it is necessary to establish optimistic, probable and pessimistic scenarios. The return is always negative, due to the costs necessary to sustain the existence of the PMO.

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Question # 12

Essentially, to be successful and recognized, a PMO should be able to:

A.

Complete projects on agreed cost and time.

B.

Reduce the waste of resources on projects.

C.

Improve the business results of the organization.

D.

Generate perceived value for its stakeholders.

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Question # 13

What is the recommended PMO VALUE RING evaluation cycle?

A.

There is no recommended cycle.

B.

Only once, when the PMO is being set up.

C.

12-month cycles, starting on its set up or first evaluation.

D.

Every 5 years.

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Question # 14

What does the target/desired maturity level for a function mean?

A.

It Is the level of sophistication desired for the function at the beginning of the evaluation cycle.

B.

It is the level of competencies to perform a particular function.

C.

It is the level of sophistication desired for the function at the end of the evaluation cycle.

D.

It should always be less than the current maturity level.

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