PEGACPRSA22V1 Dumps with Practice Exam Questions Answers

 Retrieves the assignment from the queue.

 Obtains the case data that is associated with the assignment.

 Performs the specified automation task.

 Sends the updated data, the assignment, and confirmation back to the case.

 Retrieves the next assignment from the queue.

Unattended automations (also known as Robotic Process Automation (RPA)) are designed to work without human intervention. These automations process assignments or cases that are queued by Pega Platform and retrieved by robots through the Pega Robot Manager service.

According to the Pega Robotics System Design and Implementation Guide, in the section “Unattended Automation Workflow and Queue Processing”, the following sequence defines how an unattended robot processes a work item:

“1. The robot retrieves an assignment from the work queue managed by Pega Robot Manager.

2. The robot then requests the case data associated with the assignment, which contains the necessary contextual information.

3. The robot performs the defined automation tasks within the target applications using the case data as input.

4. Upon completion, the robot updates the case, returns the assignment results, and confirms the completion to Pega Platform.

5. The robot then retrieves the next available assignment from the queue to continue processing.”

Detailed Step Reasoning:

Retrieves the assignment from the queue — The robot begins by pulling a new assignment from the Pega Platform work queue through the Robot Manager interface.

Obtains the case data that is associated with the assignment — After assignment retrieval, the robot obtains the case data (for example, customer details or transaction info) from the platform.

Performs the specified automation task — The robot executes the defined automation using the fetched data, interacting with the necessary enterprise applications.

Sends the updated data, the assignment, and confirmation back to the case — Once the task is complete, the robot posts the results and completion confirmation back to Pega Platform.

Retrieves the next assignment from the queue — The cycle repeats as the robot moves to the next queued case or assignment.

This structured loop ensures consistent, unattended case handling by robotic workers, maintaining synchronization between Pega Platform and the robotic runtime environment.

Final Correct Order:

Retrieves the assignment from the queue.

Obtains the case data that is associated with the assignment.

Performs the specified automation task.

Sends the updated data, the assignment, and confirmation back to the case.

Retrieves the next assignment from the queue.

In Pega Platform, different integration points exist to trigger robotic automations (either desktop or unattended) through Pega Robot Studio. Each serves a specific purpose depending on whether the automation retrieves data, runs as part of a user interaction, or executes through background processing.

According to the Pega Robotics System Design and Implementation Guide, section “Integration Points Between Pega Platform and Robotic Automations”, the following definitions are provided:

Data Pages:

“A Data Page can be configured with a Robotic Desktop Automation (RDA) data source.

This allows the case to call a robotic automation to retrieve or send data between the Pega Platform and an external system.

The automation runs in the background to provide data enrichment or lookup functions.”

Flow Actions:

“Flow actions can invoke robotic desktop automations before or after a case step executes.

They enable synchronous automation interaction as part of a user’s workflow in Pega Platform.”

Robot Queues:

“A Robot Queue contains assignments that are sent to unattended robots for background processing.

One or more robots pick assignments from the queue and execute the configured automations associated with those cases.”

Detailed Reasoning:

Data Pages → Used to source or update data automatically from external systems by triggering a Robotic Desktop Automation (RDA) or Robotic Process Automation (RPA).

Hence, it “sources application data from Pega Platform applications by calling automations.”

Flow Action → Used within a case to trigger RDA automations either before or after a step.

Hence, it “calls automations to run before or after completing a step.”

Robot Queue → Used by unattended robots managed through Robot Manager to fetch assignments and perform automations.

Hence, it is the process by which “one or more robots access the case assignment to perform the automations.”

Final Correct Matching Order:

Term

Description

Data pages

Source application data from Pega Platform applications by calling automations.

Flow action

Within the case, it calls automations to run before or after completing a step.

Robot queue

One or more robots access the case assignment to perform the automations.