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ISO-IEC-27035-Lead-Incident-Manager Questions and Answers

Question # 6

Scenario 5: Located in Istanbul. Turkey. Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.

At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else

Recognizing the importance of a structured approach to incident management. Alura Hospital has established four teams dedicated to various aspects of incident response The planning team focuses on implementing security processes and communicating with external organizations The monitoring team is responsible for security patches, upgrades, and security policy implementation The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness

During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.

Additionally. Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.

Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyber attacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital s network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.

When vulnerabilities are discovered during incident management, Mehmet takes action to patch the vulnerabilities without assessing their potential impact on the current incident. Is this action in accordance with ISO/IEC 27035-2 recommendations?

A.

Yes, vulnerabilities should be patched without assessing their potential impact on the current incident

B.

No, he should wait for a scheduled vulnerability assessment instead

C.

No, he should report the vulnerability to the incident coordinator, who will redirect the issue to the team responsible for the vulnerability

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Question # 7

Scenario 5: Located in Istanbul, Turkey, Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting-edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.

At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services. This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management. According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else.

Recognizing the importance of a structured approach to incident management, Alura Hospital has established four teams dedicated to various aspects of incident response. The planning team focuses on implementing security processes and communicating with external organizations. The monitoring team is responsible for security patches, upgrades, and security policy implementation. The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness.

During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident, as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.

Additionally, Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.

Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyberattacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital’s network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.

According to scenario 5, which of the following principles of efficient communication did Alura Hospital NOT adhere to?

A.

Credibility

B.

Responsiveness

C.

Appropriateness

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Question # 8

How is the impact of an information security event assessed?

A.

By determining if the event is an information security incident

B.

By identifying the assets affected by the event

C.

By evaluating the effect on the confidentiality, integrity, and availability of information

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Question # 9

What is the primary input for the information security risk treatment process?

A.

A prioritized list of IT systems for security upgrades

B.

A prioritized set of risks to be treated based on risk criteria

C.

A prioritized list of all assets within the organization

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Question # 10

What can documenting recovery options and associated data loss/recovery timeframes assist with during incident response?

A.

Minimizing the impact on system performance

B.

Making informed decisions about containment and recovery

C.

Accelerating the incident response process

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Question # 11

Scenario 3: L&K Associates is a graphic design firm headquartered in Johannesburg, South Africa. It specializes in providing innovative and creative design solutions to clients across various industries. With offices in multiple parts of the country, they effectively serve clients, delivering design solutions that meet their unique needs and preferences.

In its commitment to maintaining information security, L&K Associates is implementing an information security incident management process guided by ISO/IEC 27035-1 and ISO/IEC 27035-2. Leona, the designated leader overseeing the implementation of the incident management process, customized the scope of incident management to align with the organization’s unique requirements. This involved specifying the IT systems, services, and personnel involved in the incident management process while excluding potential incident sources beyond those directly related to IT systems and services.

Based on the scenario above, answer the following question:

Is the incident management scope correctly determined at L&K Associates?

A.

Yes, the incident management scope is customized to align with the organization’s unique needs

B.

No, the incident management scope is too broad, encompassing all IT systems regardless of relevance

C.

No, the incident management scope is overly restrictive, excluding potential incident sources beyond those directly related to IT systems and services

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Question # 12

Scenario 3: L&K Associates is a graphic design firm headquartered in Johannesburg, South Africa. It specializes in providing innovative and creative design solutions to clients across various industries. With offices in multiple parts of the country, they effectively serve clients, delivering design solutions that meet their unique needs and preferences.

In its commitment to maintaining information security, L&K Associates is implementing an information security incident management process guided by ISO/IEC 27035-1 and ISO/IEC 27035-2. Leona, the designated leader overseeing the implementation of the incident management process, customized the scope of incident management to align with the organization’s unique requirements. This involved specifying the IT systems, services, and personnel involved in the incident management process while excluding potential incident sources beyond those directly related to IT systems and services.

In scenario 3, which of the following risk identification approaches was used by L&K Associates?

A.

Event-based approach

B.

Asset-based approach

C.

Both A and B

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Question # 13

What is the first step in planning the response to information security incidents?

A.

Assigning the response class based on incident information

B.

Developing processes that support the response to information security incidents

C.

Defining the response classification

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Question # 14

What is the primary focus of internal exercises in information security incident management?

A.

Testing inter-organizational communication

B.

Involving external organizations to assess collaboration

C.

Evaluating the readiness of the incident response team

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Question # 15

Scenario 7: Located in central London, Konzolo has become a standout innovator in the cryptocurrency field. By introducing its unique cryptocurrency, Konzolo has contributed to the variety of digital currencies and prioritized enhancing the security and reliability of its offerings.

Konzolo aimed to enhance its systems but faced challenges in monitoring the security of its own and third-party systems. These issues became especially evident during an incident that caused several hours of server downtime This downtime was primarily caused by a third-party service provider that failed to uphold strong security measures, allowing unauthorized access.

In response to this critical situation, Konzolo strengthened its information security infrastructure. The company initiated a comprehensive vulnerability scan of its cryptographic wallet software, a cornerstone of its digital currency offerings The scan revealed a critical vulnerability due to the software using outdated encryption algorithms that are susceptible to decryption by modern methods that posed a significant risk of asset exposure Noah, the IT manager, played a central role in this discovery With careful attention to detail, he documented the vulnerability and communicated the findings to the incident response team and management.

Acknowledging the need for expertise in navigating the complexities of information security incident management. Konzolo welcomed Paulina to the team. After addressing the vulnerability and updating the cryptographic algorithms, they recognized the importance of conducting a thorough investigation to prevent future vulnerabilities. This marked the stage for Paulina s crucial involvement. She performed a detailed forensic analysis of the incident, employing automated and manual methods during the collection phase. Her analysis provided crucial insights into the security breach, enabling Konzolo to understand the depth of the vulnerability and the actions required to mitigate it.

Paulina also played a crucial role in the reporting phase, as her comprehensive approach extended beyond analysis. By defining clear and actionable steps for future prevention and response, she contributed significantly to developing a resilient information security incident management system based on ISO/IEC 27035-1 and 27035-2 guidelines. This strategic initiative marked a significant milestone in Konzolo’s quest to strengthen its defenses against cyber threats

Based on scenario 7, which phase of forensic analysis did Paulina fail to conduct correctly?

A.

Collection

B.

Analysis

C.

Reporting

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Question # 16

Which factor of change should be monitored when maintaining incident management documentation?

A.

Market trends

B.

Employee attendance records

C.

Test results

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Question # 17

What is a key activity in the response phase of information security incident management?

A.

Logging all activities, results, and related decisions for later analysis

B.

Ensuring the change control regime covers information security incident tracking

C.

Restoring systems to normal operation

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Question # 18

Scenario 4: ORingo is a company based in Krakow, Poland, specializing in developing and distributing electronic products for health monitoring and heart rate measurement applications. With a strong emphasis on innovation and technological advancement, ORingo has established itself as a trusted provider of high-quality, reliable devices that enhance the well being and healthcare capabilities of individuals and healthcare professionals alike.

As part of its commitment to maintaining the highest standards of information security, ORingo has established an information security incident management process This process aims to ensure that any potential threats are swiftly identified, assessed, and addressed to protect systems and information. However, despite these measures, an incident response team member at ORingo recently detected a suspicious state in their systems operational data, leading to the decision to shut down the company-wide system until the anomaly could be thoroughly investigated Upon detecting the threat, the company promptly established an incident response team to respond to the incident effectively. The team’s responsibilities encompassed identifying root causes, uncovering hidden vulnerabilities, and implementing timely resolutions to mitigate the impact of the incident on ORingo's operations and customer trust.

In response to the threat detected across its cloud environments. ORingo employed a sophisticated security tool that broadened the scope of incident detection and mitigation This tool covers network traffic, doud environments, and potential attack vectors beyond traditional endpoints, enabling ORingo to proactively defend against evolving cybersecurity threats

During a routine check, the IT manager at ORingo discovered that multiple employees lacked awareness of proper procedures following the detection of a phishing email. In response, immediate training sessions on information security policies and incident response were scheduled for all employees, emphasizing the importance of vigilance and adherence to established protocols in safeguarding ORingo's sensitive data and assets.

As part of the training initiative. ORingo conducted a simulated phishing attack exercise to assess employee response and knowledge. However, an employee inadvertently informed an external partner about the ‘attack'’ during the exercise, highlighting the importance of ongoing education and reinforcement of security awareness principles within the organization.

Through its proactive approach to incident management and commitment to fostering a culture of security awareness and readiness. ORingo reaffirms its dedication to safeguarding the integrity and confidentiality of its electronic products and ensuring the trust and confidence of its customers and stakeholders worldwide.

According to scenario 4, in response to a detected threat across its cloud environments, which tool did ORingo utilize to extend its threat detection and response capabilities beyond traditional endpoints?

A.

XDR

B.

IPS

C.

SIEM

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Question # 19

What role does the incident coordinator play during the response phase?

A.

Coordinating the activities of IRTs and monitoring response time

B.

Initiating the response actions immediately

C.

Assessing if the event is a potential or confirmed security incident

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Question # 20

Scenario 6: EastCyber has established itself as a premier cyber security company that offers threat detection, vulnerability assessment, and penetration testing tailored to protect organizations from emerging cyber threats. The company effectively utilizes ISO/IEC 27035-1 and 27035-2 standards, enhancing its capability to manage information security incidents.

EastCyber appointed an information security management team led by Mike. Despite limited resources, Mike and the team implemented advanced monitoring protocols to ensure that every device within the company’s purview is under constant surveillance. This monitoring approach is crucial for covering everything thoroughly, enabling the information security and cyber management team to proactively detect and respond to any sign of unauthorized access, modifications, or malicious activity within its systems and networks.

A recent incident involving unauthorized access to company phones highlighted the critical nature of incident management. Nate, the incident coordinator, quickly prepared an exhaustive incident report. His report detailed an analysis of the situation, identifying the problem and its cause. In response to the incident, EastCyber addressed the exploited vulnerabilities. This action started the eradication phase, aimed at systematically eliminating the elements of the incident.

Based on scenario 6, answer the following:

EastCyber decided to address vulnerabilities exploited during an incident as part of the eradication phase, to eradicate the elements of the incident. Is this approach acceptable?

A.

Addressing vulnerabilities exploited during an incident is appropriate during the eradication phase

B.

No, vulnerabilities exploited during an incident should be addressed during the containment phase

C.

No, vulnerabilities exploited during an incident should be addressed during the recovery phase

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Question # 21

What is the purpose of incident categorization within the incident management lifecycle?

A.

To determine the priority of incidents

B.

To automatically assign incidents to technicians

C.

To sort incidents based on the disrupted IT or business domain

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Question # 22

Which of the following is NOT an example of technical control?

A.

Implementing a policy for regular password changes

B.

Implementing surveillance cameras

C.

Installing a firewall to protect the network

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Question # 23

Which document provides guidelines for planning and preparing for incident response and for learning lessons from the incident response process?

A.

ISO/IEC 27035-1

B.

ISO/IEC 27035-2

C.

ISO/IEC 27037

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Question # 24

Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.

During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.

After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a 'count down' process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.

Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.

Based on scenario 2, was Mark's information security incident management policy appropriately developed?

A.

No, he should have outlined any awareness and training initiatives within the organization that are related to incident management

B.

No, the purpose of the information security incident management policy was not appropriately defined, as it failed to address all potential threats

C.

Yes, the information security incident management policy was appropriately developed

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