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PL-600 Questions and Answers

Question # 6

You need to recommend a collaboration tool for each group.

Which tool should you use? To answer, select the appropriate tool in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 7

You need to provide the IT team and managers with a mobile solution.

How many apps should you recommend?

A.

one app for each job role

B.

one app for each user

C.

one app for all employees of the team

D.

one app for each team of employees

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Question # 8

You need to recommend a feature that erases agent workloads and resolves reported issues.

What should you recommend?

A.

Dynamics 365 Customer Service default functionality

B.

Microsoft AppSource

C.

Microsoft Store

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Question # 9

A company wants to create a Power Automate flow that posts marketing events to social media.

The company must ensure that the postings adhere to regulatory requirements for handling of personally identifiable information (PII) data. The company will not post events to unauthorized social media platforms.

You need to ensure that the requirement is met.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Configure the relevant connector so that is part of the Non-Business data group category.

B.

Create a security role to prevent data export.

C.

Configure an Azure Active Directory (AAD) security role for the maker to the environment.

D.

Create a Data Loss Protection (DLP) policy.

E.

Configure the relevant connector so that it is part of the Blocked data group category.

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Question # 10

A company plans to deploy multiple Microsoft Dataverse environments. You are supporting the go-live process.

The company reports the following access issues:

• Users can access account records but cannot read a column m the table.

• A licensed user receives an insufficient permission error when opening leads.

• A licensed user does not appear in the list of users available for security assignment.

You need to resolve the issues.

What should you do? To answer, select the appropriate options in the answer area

NOTE: Each correct selection is worth one point.

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Question # 11

You need to recommend methods for assigning security to each group of users.

What should you recommend? To answer, drag the appropriate methods to the correct groups of users. Each method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 12

You need to recommend a reporting solution for the organization.

Which two options should you recommend? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

AI Builder

B.

SQL Server Reporting Services (SSRS)

C.

Dynamics 365

D.

Power BI

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Question # 13

You need to recommend solutions to meet the organization’s communication needs.

What should you recommend? To answer, drag the appropriate technologies to the correct groups of users. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 14

You need to recommend a solution for handling data entry requirements for the mobile audit teams.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Canvas app within Power Apps Player

B.

Canvas app within a browser

C.

Dynamics 365 Field Service

D.

Dynamics 365 App for Outlook

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Question # 15

You need to investigate the canvas app functionality issues.

Which two tools can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

App checker

B.

Errors function

C.

Solution checker

D.

Power Platform admin center

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Question # 16

You need to recommend technology for accessing historical job placement data.

What should you recommend?

A.

Power Virtual Agents chatbots

B.

Virtual tables

C.

Power Bl

D.

Power Automate flows

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Question # 17

You need to recommend methods to resolve the organization’s issues.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 18

You need to recommend the appropriate messaging channel solutions for the organization.

What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 19

You need to ensure that the solution meets the data security and compliance requirements.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 20

You need to recommend solutions for the organization’s technical challenges.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 21

You need to design tables for the solution.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 22

You need to recommend tools for agents and management.

Which tools should you recommend? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 23

You need to select an appropriate app for Relecloud.

Which app should you recommend?

A.

Dynamics 365 Field Service

B.

Dynamics 365 Sales

C.

Dynamics 365 Project Operations

D.

Dynamics 365 Customer Service

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Question # 24

You need to propose a solution for form requirements.

What should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 25

You need to create an Agent security role.

Which three actions should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Add security to the seat entity and assign users to the Agents role.

B.

Add security to the Core Records and assign users to the Customer Service Representative role.

C.

Copy the Microsoft Dataverse Basic User role.

D.

Rename the Customer Service Representative role to Agents.

E.

Copy the Customer Service Representative role.

F.

Name the new role Agents.

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Question # 26

You need to recommend solutions to meet the inspection requirements.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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