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 ITIL-4-DITS Dumps with Practice Exam Questions Answers

Questions: 30 questions

Last Update: Sep 19, 2023

PeopleCert Certification Exam ITIL-4-DITS has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus

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ITIL-4-DITS Questions and Answers

Question # 1

A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.

How should they change their funding model to support this?


Switch 10 funding teams and value streams


Switch to funding programmes and protects


Provide additional funding lo development and operations


Provide additional funding via the research and development budget

Question # 2

An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.

As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?


Employment laws effecting service provider staff


A mixed demographic of users with varied levels of IT skills


Knowledge and understanding of potential Innovative technology


Well-trained service desk staff with a broad set of skills

Question # 3

An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.

Which is the BEST approach to ensure that suppliers and partners support these changes?


Technology replacement modernization


Uninterrupted delivery


Sourcing strategy


Organizational resilience

Question # 4

An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?


Digital positioning


Organizational disruption


Digital transformation


Operational technology

Question # 5

An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.

Which question BEST supports this objective?


How can we reduce costs?


How can we improve operational efficiencies?


How do we get to where we want to be?


What markets do we serve?