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CBDA Questions and Answers

Question # 6

An analyst is using a Data Flow Diagram (DFD) to depict the flow of data across a data security company. Which of the following is true about DFDs?

A.

Can be categorized as Logical or Physical

B.

Can illustrate a sequence of activities

C.

Provide similar information as process flows

D.

Are used to model data attributes

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Question # 7

To gain traction on online sales, a retailer initiated a marketing campaign using banner ads. The company has requested their analytics team to evaluate the performance of the campaign. During the presentation, the analyst confirmed that the campaign did bring in a large number of net new customers to the website and met the target sales conversion rate. They also noted that there was a high number of repeat visitors not completing a sale. What decision would help the retailer improve sales conversion rates for repeat visitors?

A.

Increase investment in banner ads

B.

Incentivize customers to subscribe to promotional notifications

C.

Add additional new products to attract customers

D.

Ensure the sales checkout process is streamlined

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Question # 8

The analytics team has completed analyzing a dataset and unfortunately the data didn't deliver the kinds of insights that the team was hoping for. After much contemplation, they decide to:

A.

Summarize the results and indicate the outcome was inconclusive

B.

Inform management that analytics could not derive insightful results

C.

Wait a few weeks and rerun the analysis using refreshed data

D.

Restart the work with formation of a new research question

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Question # 9

A marketing director has asked the question 'How many product purchases are expected this coming year given the current marketing campaign?". What type of analytics would be performed to answer this question?

A.

Descriptive

B.

Predictive

C.

Diagnostic

D.

Prescriptive

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Question # 10

Insights based on the data collected indicate that a multi-national company could increase its sales of a mature product by reducing its price by 20% which would result in increased revenues of 2% over a 6-month period. The team recommends this as an appropriate goal for its organization. This is considered a good goal because:

A.

It meets all the criteria for a well-defined objective

B.

The organization can derive additional revenue from the product

C.

It indicates that the company does not have to incur costs associated with retiring this

product

D.

Management will be pleased that the mature product can still contribute to revenue

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Question # 11

The analytics team has established two equally strong potential recommendations which will deliver the desired outcomes with similar benefits to be derived from each one. On the surface there is no discernable difference in costs or schedule for either option. To help the analytics team reach a recommendation the business analysis professional recommends the team:

A.

Complete market research

B.

Assess risks for each option

C.

Vote to choose the recommendation

D.

Seek management guidance

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Question # 12

The outcome from an analytics initiative has resulted in key stakeholders wanting to move forward with a project to redesign the company's website. The business analyst has called a meeting to work on drafting a plan to assess the level of effort required to complete this work. Many of the invited participants redesigned the website before and were invited so they could provide estimates using their knowledge and experience from the past. The business analyst is using which method to estimate this work?

A.

Rolling wave

B.

PERT

C.

Parametric

D.

Rough order of magnitude

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Question # 13

A manufacturing company, specializing in turf maintenance equipment, has recently seen a decline in their lawn mower sales. As a result, the analytics team is asked to review the latest customer satisfaction survey results. An analyst on this team creates a report for senior management with attractive visuals, supported by the KPI results. Upon reviewing the report, the analyst's manager

mentions that the report is missing the narrative. What does this mean?

A.

The data tables that support the visuals and help answer questions

B.

A narrative that supports insights with additional context and draws correlations

C.

Notes on assumptions and unavailable data for analysis

D.

Commentary around why each graphic was selected to provide additional context

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Question # 14

Based on the results of a recently completed analytics initiative, the Human Resource department for a major department store implemented a change to its hiring practice to address the attrition rates of its sales associates. The new policy stated that candidates applying for sales positions must possess at least 3 years of relevant sales experience to be considered. After implementing the change, attrition rates are 10% higher and management is frustrated. Which of the following could result in this outcome?

A.

The results of analysis have been incorrectly interpreted

B.

Sales experience is not a relevant skill

C.

Analytics is not helpful given this situation

D.

The change proposed is not aligned to company strategy

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Question # 15

The analytics team is struggling with which recommendation to make. Their challenge is that they have five good options and this indecision is stopping them from moving forward. To help the team finalize their recommendation, the BA professional on the team recommends they complete:

A.

Root cause analysis

B.

Business rules analysis

C.

Data flow diagrams

D.

Acceptance and evaluation criteria

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Question # 16

A large telecommunications company wants to increase their Average Revenue Per User per month by 5%, by end of year, to increase revenue in a highly competitive market. From a SMART target perspective, what is missing?

A.

T - The increase should be seen sooner

B.

A - It is too easy of a target to attain

C.

R - Since competition is high, focus should be on increasing customer base and not on

ARPU

D.

S - There is no mention of which product group/line the target pertains to

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Question # 17

Interested in building out the analytics capability based on the positive results obtained by past analytics efforts, the Chief Marketing Officer (CMO) pitches the idea of using analytics to guide future decision making across the enterprise. Before allocating budget to build up an enterprise analytics practice, the decision makers should:

A.

Request that a small team be assembled to brainstorm a list of capabilities to develop with any approved monies

B.

Identify the sponsor and a project manager who can collaborate on the development of the project charter

C.

Oversee the completion of up-front analysis to determine how value can be achieved through an enterprise-wide analytics practice

D.

Determine if the company has the sufficient resources to build up the analytics practice

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Question # 18

While sourcing data, an analyst runs into a situation where different business units are using different names to refer to the same data element. This lack of standardization is resulting in confusion and additional time required to properly prepare data for analysis. Which practice, if implemented would address this situation and mature the organization's business analytics practice?

A.

Data quality management

B.

Database operations management

C.

Data warehousing

D.

Meta data management

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Question # 19

A business analyst manager is planning budgets for the new year, and training opportunities for his team of business analysts. The manager sends out a survey to the team to obtain their top interests within the seven areas of training opportunities. The team results were compared against the manager's personal rating. What can be deduced from the following chart with regards to the

survey results?

A.

The team's top interests in training opportunities were aligned with the manager's, which

included Negotiation & Conflict Resolution and Facilitation

B.

The team's top interests in training opportunities were aligned with the manager's, which

included Teamwork and Adaptability

C.

The manager's rating did not match with the team's rating for any of the training areas

D.

The team had equal interest across all training areas

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Question # 20

A software company launched a new product in late 2016. The product manager is reviewing a Box and Whisker plot used to compare year-over-year sales, from 2017 to 2018. What is the conclusion he can make from this chart?

A.

2017 minimum and maximum sales are higher than 2018, and the 2017 median result is

higher than the 2018 median result

B.

2017 minimum and maximum sales are higher than 2018, but the 2017 median result is

lower than 2018 1st quartile result

C.

2018 minimum and maximum sales are higher than 2017, and the 2018 quartile results are

higher than 2017 quartile results

D.

2018 minimum and maximum sales are higher than 2017, and the 2018 1st quartile is

higher than 2017 median result

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Question # 21

Collaborative games are used by a business analyst to identify the research questions to be explored within an analytics system.

Participants are asked to write down a research question on a sticky note, put the notes on the wall, and move them towards related research questions. What type of Collaborative game is being played?

A.

Affinity Map

B.

Fishbowl

C.

People polling

D.

Product Box

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Question # 22

An analyst at a phone manufacturing company is preparing a dashboard for Senior Executives that will cover past year's performance. It will be used in the upcoming senior leadership team meeting to make strategic decisions for the new year. While analyzing the data, the analyst found a lot of interesting revelations related to performance. What should the analyst keep in mind when preparing the Executive dashboard?

A.

Keep some sections high-level, and some sections detailed

B.

Keep it detailed if there is a lot of good information to share

C.

Keep it high-level, summarizing key insights and metrics

D.

Keep it detailed so one dashboard can be shared to all levels of the organization

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