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Your organization is preparing to deploy Workspace and will continue using your company’s existing identity provider for authentication and single sign-on (SSO). In order to migrate data from an external system, you were required to provision each user’s account in advance. Your IT team and select users (~5% of the organization) have been using Workspace for configuration and testing purposes. The remainder of the organization can technically access their accounts now, but the IT team wants to block their access until the migrations are complete. What should your organization do?
A retail company has high employee turnover due to the cyclical nature in the consumer space. The increase in leaked confidential content has created the need for a specific administrative role to monitor ongoing employee security investigations. What step should you take to increase the visibility of such investigations?
Your admin quarantine is becoming a burden to manage due to a consistently high influx of messages that match the content compliance rule Your security team will not allow you to remove or relax this rule, and as a result, you need assistance processing the messages in the quarantine. What is the first step you should take to enable others to help manage the quarantine, while maintaining security?
Your company has acquired a new company in Japan and wants to add all employees of the acquisition to your existing Google Workspace domain. The new company will retain its original domain for email addresses and, due to the very sensitive nature of its work, the new employees should not be visible in the global directory. However, they should be visible within each company's separate directory. What should you do to meet these requirements?
Your company policy requires that managers be provided access to Drive data once an employee leaves the company.
How should you grant this access?
Your organization has just completed migrating users to Workspace. Many employees are concerned about their legacy Microsoft Office documents, including issues of access, editing, and viewing. Which two practices should you use to alleviate user concerns without limiting Workspace collaboration features? (Choose two.)
Your organization is using Password Sync to sync passwords from Active Directory to Google Workspace. A user changed their network password and cannot log in to Google Workspace with the new password. What steps should you take to troubleshoot this issue?
Your sales team, which is organized as its own organizational unit, is prone to receiving malicious attachments. What action should you take, as an administrator, to apply an additional layer of protection in the admin console for your sales team without disrupting business operation?
Your organization has just appointed a new CISO. They have signed up to receive admin alerts and just received an alert for a suspicious login attempt. They are trying to determine how frequently suspicious login attempts occur within the organization. The CISO has asked you to provide details for each user account that has had a suspicious login attempt in the past year and the number of times it occurred for each account.
What action should you take to meet these requirements?
Multiple users across the organization are experiencing video degradation in Meet video calls. As an administrator, what steps should you take to start troubleshooting?
Your company is using Google Workspace Business Standard. The company has five meeting rooms that are all registered as resources in Google Workspace and used on a daily basis by the employees when organizing meetings. The office layout was changed last weekend, and one of the meeting rooms is now a dedicated room for management. The CEO is complaining that anyone can book the room and requested this room to be used only by the management team and their executive assistants (EAs). No one else must be allowed to book it via Google Calendar. What should you do?
The executive team for your company has an extended retention policy of two years in place so that they have access to email for a longer period of time. Your COO has found this useful in the past but when they went to find an email from last year to prove details of a contract in dispute, they were unable to find it. itis no longer in the Trash. They have requested that you recover it.
What should you do?
A company has thousands of Chrome devices and bandwidth restrictions. They want to distribute the Chrome device updates over a period of days to avoid traffic spikes that would impact the low bandwidth network.
Where should you enable this in the Chrome management settings?
As a Google Workspace administrator for your organization, you are tasked with controlling which third-party apps can access Google Workspace data. Before implementing controls, as a first step in this process, you want to review all the third-party apps that have been authorized to access Workspace data. What should you do?
Your company is in the process of deploying Google Drive Enterprise for your sales organization. You have discovered that there are many unmanaged accounts across your domain. Your security team wants to manage these accounts moving forward.
What should you do?
Your company recently acquired an organization that was not leveraging Google Workspace. Your company is currently using Google Cloud Directory Sync (GCDS) to sync from an LDAP directory into Google Workspace. You want to deploy a second instance of GCDS and apply the same strategy with the newly acquired organization, which also has its users in an LDAP directory. How should you change your GCDS instance to ensure that the setup is successful? (Choose two.)
You are in the middle of migrating email from on-premises Microsoft Exchange to Google Workspace. Users that you have already migrated are complaining of messages from internal users going into spam folders. What should you do to ensure that internal messages do not go into Gmail spam while blocking spoofing attempts?
As the Workspace Administrator, you have been asked to enable the help desk team to share incoming support requests from end users The help desk team has ten users who need to respond to support requests that are sent to a help desk email address. The users must be able to respond by email and assign ownership of tickets. Finally, the help desk team is highly mobile and will need to manage help desk tickets from their mobile devices. How would you provide this functionality for the help desk team?
The organization has conducted and completed Security Awareness Training (SAT) for all employees. As part of a new security policy, employees who did not complete the SAT have had their accounts suspended. The CTO has requested to be informed of any accounts that have been re-enabled to ensure no one is in violation of the new security policy.
What should you do?
Your organization uses a third-party product to filter mail before it arrives at your Workspace Domain. How should you configure Gmail to ensure that inbound messages are not seen as a spam attack due to the volume of mail being received from this product?
Your organization has been on Google Workspace Enterprise for one year. Recently, an admin turned on public link sharing for Drive files without permission from security. Your CTO wants to get better insight into changes that are made to the Google Workspace environment. The chief security officer wants that data brought into your existing SIEM system.
What are two ways you should accomplish this? (Choose two.)
Your company has decided to change SSO providers. Instead of authenticating into Google Workspace and other cloud services with an external SSO system, you will now be using Google as the Identity Provider (IDP) and SSO provider to your other third-party cloud services.
What two features are essential to reconfigure in Google Workspace? (Choose two.)
Your company has a broad, granular IT administration team, and you are in charge of ensuring proper administrative control. One of those teams, the security team, requires access to the Security Investigation Tool. What should you do?
You are supporting an investigation that is being conducted by your litigation team. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user’s awareness.
What two actions should you take? (Choose two.)
Your organization has noticed several incidents of accidental oversharing inside the organization. Specifically, several users have shared sensitive Google Drive items with the entire organization by clicking ‘anyone in this group with this link can view’. You have been asked by senior management to help users share more appropriately and also to prevent accidental oversharing to the entire organization. How would you best accomplish this?
A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as spam. What steps should the admin take to prevent this behavior in the future?
The company's ten most senior executives are to have their offices outfitted with dedicated, standardized video conference cameras, microphones, and screens. The goal is to reduce the amount of technical support they require due to frequent, habitual switching between various mobile and PC devices throughout their busy days. You must ensure that it is easier for the executives to join Meet video conferences with the dedicated equipment instead of whatever device they happen to have available.
What should you do?
The application development team has come to you requesting that a new, internal, domain-owned Google Workspace app be allowed to access Google Drive APIs. You are currently restricting access to all APIs using approved whitelists, per security policy. You need to grant access for this app.
What should you do?
Your Accounts Payable department is auditing software license contracts companywide and has asked you to provide a report that shows the number of active and suspended users by organization unit, which has been set up to match the Regions and Departments within your company. You need to produce a Google Sheet that shows a count of all active user accounts and suspended user accounts by Org unit.
What should you do?
Your company uses a whitelisting approach to manage third-party apps and add-ons. The Senior VP of Sales
& Marketing has urgently requested access to a new Marketplace app that has not previously been vetted. The company’s Information Security policy empowers you, as a Google Workspace admin, to grant provisional access immediately if all of the following conditions are met:
Which actions should you take first to ensure that you are compliant with Infosec policy?
Your company has sales offices in Madrid, Tokyo, London, and New York. The outbound email for those offices needs to include the sales person's signature and a compliance footer. The compliance footer needs to say “Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE.” You are responsible for making sure that users cannot remove the footer.
What should you do?
Your organization has implemented Single Sign-On (SSO) for the multiple cloud-based services it utilizes. During authentication, one service indicates that access to the SSO provider cannot be accessed due to invalid information.
What should you do?
You act as the Google Workspace Administrator for a company that has just acquired another organization. The acquired company will be migrated into your Workspace environment in 6 months. Management has asked you to ensure that the Google Workspace users you currently manage can efficiently access rich contact information in Workspace for all users. This needs to occur before the migration, and optimally without additional expenditure. What step do you take to populate contact information for all users?
A user has reported that they did not receive an email from one of their normal correspondents. What information do you need to collect from the user to investigate the cause of the issue?
With the help of a partner, you deployed Google Workspace last year and have seen the rapid pace of innovation and development within the platform. Your CIO has requested that you develop a method of staying up-to-date on all things Google Workspace so that you can be prepared to take advantage of new features and ensure that your organization gets the most out of the platform.
What should you do?
As a Workspace Administrator, you want to keep an inventory of the computers and mobile devices your company owns in order to track details such as device type and who the device is assigned to. How should you add the devices to the company-owned inventory?
User A is a Basic License holder. User B is a Business License holder. These two users, along with many additional users, are in the same organizational unit at the same company. When User A attempts to access Drive, they receive the following error: “We are sorry, but you do not have access to Google Docs Editors. Please contact your Organization Administrator for access.” User B is not presented with the same error and accesses the service without issues.
How do you provide access to Drive for User A?
Your company (your-company.com) just acquired a new business (new-company.com) that is running their email on-premises. It is close to their peak season, so any major changes need to be postponed. However, you need to ensure that the users at the new business can receive email addressed to them using your- company.com into their on-premises email server. You need to set up an email routing policy to accomplish this.
What steps should you take?
Your-company.com finance departments want to create an internal application that needs to read data from spreadsheets. As the collaboration engineer, you suggest using App Maker. The Finance team is concerned about data security when creating applications with App Maker.
What security measures should you implement to secure data?
HR informs you that a user has been terminated and their account has been suspended. The user is part of a current legal investigation, and HR requires the user's email data to remain on hold. The terminated user's team is actively working on a critical project with files owned by the user. You need to ensure that the terminated user's content is appropriately kept before provisioning their license to a new user.
What two actions should you take? (Choose two.)
TESTED 02 May 2024